Called these folks because we used them in the past. Waited a few days to get an appt. Night before appt, i vacuumed all the couches and chairs and every nook and cranny. Appt day..i got called in to work. But my husband was here. Put the dogs in the bathrooms at 1245..appt was at 1...and wait. At 2pm, husband calls and asks if I had heard anything from them...no call on either phone. So I call the office..lady has no idea whats up, but gives me a cell number for the guy that was supposed to come by. I leave a message and he does call back. Said he was at our house at 1230 and left a card because qe werent home. Umm..wait. we were home...he reads back the address and its incorrect. I had tried to give the man who set the appt directions because its confusing if you arent familiar...he said he knew Jackson well...and wouldnt listen. When the guy called me back, i asked if there qas anyway to get sprayed today since we were home and waiting and no attempt was made to contact us which could have clarified the mistake ...nope. Gee thanks..called the office and asked about an appt tomorrow....nope!
So, u guess i am in the market for a new pest control company...thanks 49er...stellar customer service! And good job Jason in not using those phone numbers....y all rock! read more