Burtech Plumbing came out right before Thanksgiving for what we thought was a small leak. They were…read moreefficient and worked quickly. While the leak itself wasn't a big issue, once the ceiling was opened we discovered that all of our copper pipes were badly corroded. They recommended a full repipe of our home. We have a 4,000 square foot house, so this was a huge project. I got multiple quotes, and Burtech landed right in the middle price-wise. What really stood out to me was how willing they were to work with my specific requests. I had major stipulations, especially that they complete the repipe without visually accessing our kitchen, and they made it happen. They worked with our timeline, and Jose was incredibly communicative throughout the entire process. I'll admit I was a bit needy with questions, but he was always patient, understanding, and responsive. The estimate they gave us was exactly what we paid in the end--no surprise costs at all. The repipe itself was major (60+ holes throughout the house), but they worked so efficiently that it never felt overly intrusive. They were very clean, vacuumed and cleaned up every day, and truly respected our home. We have two young kids who nap, and they even worked around nap schedules so they weren't in certain rooms during that time. Overall, I'm extremely impressed with Burtech Plumbing. I've already recommended them and will continue to do so without hesitation.

Signed up with Burtech in 2024 for a tankless water heater maintenance program that included annual…read moreflushes for $79 "for the LIFE of the unit." That pricing was a major selling point and one of the reasons I chose them over other companies at the time. When I recently called to schedule my annual service, I was told the program had been discontinued and I would need to enroll in a new VIP plan at a significantly higher cost ($200+). The new pricing represents a substantial increase from what was originally promised. They stated they attempted to notify customers of the change, but I never agreed to any modification of the original terms. When I asked for documentation showing that the agreement allowed for this change, none was provided. After multiple exchanges, they did not budge and continued to repeat the same generic explanation rather than addressing the core issue of honoring the original agreement. I mean if they are going to promise the LIFE of the unit and then change the policy they should at a minimum give people under the previous plan at least 3-5 years before transitioning just out of fairness, not just cut them off the next year after. It's obviously fine to charge the new price to new customers. Anyway, at no point was there any effort to resolve the situation or offer a reasonable accommodation. I've been around a long time and dealt with many businesses, I've never seen anything like this. Given their otherwise strong reputation and BBB rating, this was particularly disappointing. As a long-term retired military customer who values reliability and transparency when choosing companies to service my home, this experience fell very short. Customers should be aware that long-term pricing commitments will not be honored or grandfathered and replaced with significantly higher-cost programs based on daily business decisions.

First and foremost - HIGHLY recommended…read more This is the 2nd time we used this company. Received exceptional customer service. Sami was extremly personable, knowledgable and courteous. He definately had our best interest. We gained so much information on keeping up with our plumbing maintenance as we showed him around the house and yard. We had waited for years to fix/replace faucets in the kitchen and bathrooms. Looks and works great. While working, he identified our dishawasher was not connected properly after all these years. It was clear once he pointed it out, once fixed, it allowed us to move our drinking water dispenser to a more convenient location AND install a soap dispenser. Cost was always discussed up front and was reasonable. Sami sets the bar for customer service and work. Thanks so much Courtesy Plumbing for providing top notch employees and work.

This was recommended by another plumbing service. I called and replied back being Sunday then…read more Add an Appmt and was prompt to arrive in scheduled time. Guy was corteous, introduced himself and straight to work. Work was completed and fixed the problem.

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

First of all we have used True Plumbing countless times over the years. Mike was amazing when he…read moreowned and operated this business, honest and fair. We had an issue or we thought we had an issue with our fridge lines. The guy was a short guy forgot his name, but very rude never took his sunglasses off and arrogant. Just glanced at it without touching anything and quoted over $600. What a waste of time and a joke...Well we said we would think about it. My husband looked at it and googled and it turned out nothing was wrong with it and new fridge got installed perfectly.

Encinitas Plumbing is ALWAYS my first call. We've been using them for years for everything from…read moresimple maintenance to installing an electric water heater. They are responsive, kind, knowledgeable, efficient, and fairly priced. I love supporting a local small business.

Prompt quality service. Tim resolved some plumbing issues at my commercial property. Everything…read morewas fair and I appreciated his professionalism. I have also used his services for my home. I highly recommend him for both commercial and residential services.

I have used Yelp for years to find quality, reliable contractors in the San Diego area, and I…read morewanted to leave a review for All American Plumbing-Poway after our recent experience with a slab leak. Kevin O'Rourke was our service technician, and we could not have been happier with his work. All American responded quickly to our call, and Kevin quickly located and capped the leak to prevent further damage. He thoroughly explained our options, from repairing the immediate leak to taking preventive measures to avoid future in-slab leaks. After discussing the pros and cons, we decided to move forward with a downstairs re-pipe to replace any pipes that were in the slab, along with replacing our pressure regulator and several older valves. This was a major project involving rerouting plumbing through the ceilings and walls, but Kevin guided us through every step of the process. He was knowledgeable, patient, professional, and always made sure we understood the work being done. It is rare to immediately trust a service technician you have just met, but we had complete confidence in Kevin and his recommendations throughout the project. After the plumbing work was completed, they also provided excellent referrals for stucco (thank you Carlos) and drywall repair (thank you Hugo at California Quality Drywall) to help restore our home as quickly as possible. I highly recommend All American Plumbing-Poway, especially Kevin O'Rourke, and we will definitely use them again for any future plumbing needs.

Lance and All American Plumbing saved the day when we had an exterior hose bib burst on a Friday…read morenight at 6:00 pm - we had a brand new (better) bib and working water again by 8:00 pm. Lance was also the man, teaching me some solid plumbing tips while he worked - he even fixed up the stucco better than it was before! I'd highly recommend All American Plumbing if you need a good honest estimate and some quality work!

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Jeremy is awesome to work with. We are in process of getting four bathrooms remodeled and he has…read morebeen getting here on time, doing excellent work and keeping our home clean in process. As a side note Jeremy is responsible for all of the plumbing as it relates to our project but Mastercraft is the general contractor and as a whole they're extremely easy to work with keeping their schedule and keeping things as clean as possible with this size of job.

Great experience start to finish:…read more * Prompt response on the phone * Rapid appointment scheduled with a 2 hour window * Julio showed up on the early side of the 2 hours, very professional and courteous * He fixed the problem rapidly, no hassle, no mess Great job and a great company!

We hired CSR Plumbing for our old cast iron pipes to be replaced and couldn't be happier with the…read morework. Our home had been completely remodeled last year for the exception of the cast iron pipes underneath our house. Huyen, and his crew was knowledgeable, professional, on time, and explained everything clearly before starting. They handled a messy, invasive job with care and kept the work area as clean as possible. The project was completed on schedule, the pricing was fair, and the quality of the workmanship really shows. If you're dealing with aging cast iron pipes and want the job done right the first time, I highly recommend this company.

My go-to when I need a plumber is Troy Collins Pacific Plumbing. I have been extremely happy with…read moretheir service and the quality of their work since 1994 when I first came across them. They are quick to respond and prioritize need in a fair and just manner. Today I called about a hot water heater problem at about 9:30 AM. It was fixed, new hot water heater in place correct diagnosis of problem and done before 1 PM. Now that is Phenomenal Service. We're talking driving all the way up to Cardiff too! Thank you Troy Collins Pacific Plumbing! K. Gabrielson

Had called a plumber to fix leak issue. They did a half ass job and was charged for them to weld…read moreoff a pipe. Which they did poorly. I had to consistently call in order to receive notes from plumber for my insurance company. When leak STARTED AGAIN. the plumber came and looked at the leak and said nothing is wrong. Told me to add the silicone to my tub and asked him if he could do it and he told me he Didn't have time. OVER THE SAME ISSUE. I offered to pay in the moment and was told not to worry about it since nothing was wrong and the plumber directly told me it was under warranty. I recieved an invoice for 150 and when I called I was told to not worry about it. And they would look into why I was sent that. I didn't hear anything after. NOW A YEAR LATER. THEY WANT 150 more than the 500 dollars I paid for the wack job that was done in my bathroom. They are scammers and will be looking to report them.

called for a sewer line location and depth. Mark came out…read moreand was very knowledgeable and fair. Located the sewer line and gave me the exact depth. would recommend and use again

Had a water heater leak, called a few guys, all were busy and prices were vague. Jeff showed up…read moreearly, was very detailed about what he was going to do. did the complete job at the price he quoted, got it done the same day and left my house clean. I will be calling him back again.

Mike was extremely friendly and punctual! His service was…read moreinsightful, professional and gave a very family friendly experience! I'll be sure to recommend his services moving forward!

Best plumbing company. I woke up to a a serious plumbing leak in my bedroom ceiling. Kenny was…read morethere within a few hours found the leak and fixed it. Told the cost up front and various scenarios. It turned out to be one of them he quoted. Kenny was very friendly, knowledgeable and efficient. He cleaned up after the job. You couldn't ask for any better service. They are truly plumbers plumbers. C Edwards