Ah, yes -- as a Yelp review, I'd tighten it considerably while keeping the details that make the…read moreexperience so unusual and credible.
I came in prepared to make multiple purchases and, frankly, left confused by the entire experience.
My time is limited. I run a business and manage private investments, so when I shop for vehicles, I generally know what I want, have a budget established, and am prepared to buy.
I was looking for three machines:
1. A Can-Am Canyon Redrock -- budgeted around $36,000.
2. Either a 125th Anniversary Indian Chief or a black Chief Bobber -- around $24,000.
3. A Challenger Dark Horse with the PowerPlus 112, preferably blue, that I can eventually set up with a sidecar for my service dog -- around $35,000.
I had made sure I had approximately $100,000 available so that if the right machines and numbers were there, I could simply pay cash and get it done.
I arrived shortly before closing, and the salesperson was friendly, but surprisingly unfamiliar with the Can-Am Canyon. I actually had to point the Canyon out on a poster because he initially didn't think they carried it. When I asked about the Redrock trim, there was additional confusion because he thought I was asking for something other than a Canyon. I was looking for a Canyon Redrock.
They didn't have the motorcycles I wanted, which isn't anyone's fault. We did, however, work numbers on the Canyon. They came back at roughly $38,000. I countered at $35,500.
Instead of countering or trying to find a number that worked, I was essentially told to "come back when you're ready to buy."
That was the part I couldn't understand. I was ready to buy. In fact, I kept trying to close the deal. It was one of the strangest sales experiences I've had because I felt like I was the salesperson trying to overcome the dealership's objections.
I didn't expect them to accept every number I offered. Negotiating is part of buying a vehicle. I expected a counteroffer, a conversation with a manager, or some effort to find common ground -- particularly when I was potentially looking at purchasing three machines.
Instead, I left.
The salesperson was nice, and I don't have anything personally negative to say about him. But being willing and financially prepared to spend close to $100,000 and leaving because I couldn't get the dealership to actually sell me something was a very strange experience.
At this point, I'll most likely bought the Canyon from another dealer over the phone when I was still in their parking lot and will probably get the Indians through another dealer.
