John is honest and is straight up with pricing . Came in to get a quote on a break job for my…read moreinfinti q 50 2018 and oil change .I wanted to put cheap parts on it to save some money and he was straight up and walked me through why I shouldn't .Now I feel safe riding around and paid a fair price for safety . And experience!

SJ Customs came recommended to me by a friend. I took my car to four different mechanics…read morepreviously, Toyota being one of them. Everyone gave me the runaround and the last mechanic fixed only part of the problem not noticing the leaking from the CV axle. I took the car in at 10 am and it was ready by 3 pm same day. John took really good care of my Camry. I will be calling him whenever I have any car related issues. Thank you, John!!!

True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

BEWARE -- DO NOT GO HERE!!…read more Horrible customer service, questionable diagnosis, and a very disappointing experience from start to finish. We took our work van to Stress Free Auto Care after finding them on Yelp. They were close to home and, more importantly, veteran-owned. As a company that supports veteran nonprofits, we were excited to support another veteran-owned business--even though their pricing was higher than other shops we considered. Our van had been having issues starting and randomly shutting off. They quickly diagnosed it and sent us an estimate for around $1,200, which we approved. We were told it would be ready by the end of the day and picked it up the following morning. The very next day, the van broke down multiple times on the freeway, nearly causing accidents. This was extremely dangerous and terrifying. We immediately contacted the shop and were told to bring it back. We had to leave the van at a jobsite and figure out how to get it back to San Jose, which created even more stress and disruption to our business. We dropped it off in the morning and heard nothing all day. The next morning, we had to follow up ourselves, only to be told they were still running diagnostics. We were then told there was now another issue that would cost even more to repair. If the original diagnosis was incorrect, I expected the shop to take some responsibility and offer a reasonable solution. Instead, the resolution offered was a "free" diagnostic--which is essentially already credited toward service anyway. There was no real effort to make things right, no empathy for the situation, and no meaningful resolution. We were basically told we could come pick up the van. Business owner to business owner: this is not how you take care of customers. When a customer spends over $1,200 based on your diagnosis and their vehicle breaks down immediately afterward, leaving them with a dangerous, non-operational work vehicle, you should be doing everything possible to make it right. This entire experience has been incredibly STRESSFUL. STRESS FREE AUTO CARE?! Yeah, right. Take your business elsewhere.

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I have been a customer at Exact Motorsports for almost 10 years now. The service and honest fair…read morepricing they provide is exceptional. Sandy is very knowledgable on what type of maintenance is needed on a car. She always give you an option of using OEM or quality aftermarket parts, and provide quotes so you can compare and find what's best for your needs. One time I noticed my engine coolant reservoir to be completely empty. I emailed Sandy for advice, and she fit me in the next day and advised me to buy Toyota coolant and top it off before driving. After dropping off the car, they immediately found the radiator is cracked and needs to be replaced. They ordered parts and replaced the same day. They even help arranged a ride to a nearby car rental shop. They truly go above and beyond for their service. My first review was about replacing struts. I went with Sandy's recommendation of using aftermarket struts (KYB brand). 10 years later, I can positively vouch for her recommendations. The strut has held up well over time.

Took my brushed wheel here everyone else turned the job away due to the wheel being brushed. Got my…read morewheel back the next day and looked excellent

Quality Work, But Check All Your Options I brought my car…read morehere to have a wheel repaired, and I was really impressed with the customer service--the staff were incredibly friendly, welcoming, and made the whole process easy. They clearly know their stuff and handled the repair professionally. That said, if you're looking at repairing a stock wheel, I'd highly recommend calling a dealership or checking online for the price of a brand-new replacement first. My repair turned out great, but after the fact, I realized the cost of a new stock wheel would have been surprisingly comparable to the repair cost. Definitely go here if you need a quick, friendly, and reliable fix, but do your homework on the replacement cost before committing!

I had a slow leak from a nail, and another well-known shop tried to tell me it was unpatchable and…read morepushed me to buy a whole new tire. I held off since the leak wasn't that bad. My dad recommended Great Mall Tire Outlet because the owner, Frank, used to work at our family's old go-to spot, Pacific Tire. Frank's team fixed the tire quickly and didn't even charge me because it was such a simple job. It's rare to find this kind of honesty and Frank + his team do amazing work. I highly recommend them!

Another exceptional visit to Great Mall Tire Outlet with Frank!!!…read more With my tire pressure light being lit for about a week, I finally made the time to take my car to the gas station I frequently visit. Thankfully I made the visit sooner than later because my tires all measured 10-15 notches as being underinflated by what the recommended levels were. With some help, I was able to add the appropriate air into each tire but came to a road block with the driver side rear tire. Air would not enter, nor would the amount of air measure with the air thingamajig. Naturally, I PANICKED!! I immediately assumed I needed a whole new tire, or worst- an entire set!! I hopped in my car and immediately drove out to see Frank. No lie, this place is a revolving door full of customers. If that doesn't confirm how knowledgeable and trustworthy this business is, I don't know what will. Even on an early morning Tuesday, my arrival was met with an estimated 1.5 hour wait. Come patient and come ready to be 100% satisfied. 5/5 Stars for always being such a big help. I'd be the first to admit that I am absolutely CLUELESS when it comes to cars|tires- I choose to come to Great Mall Tire Outlet because the staff knows that they are doing & they do not take advantage of patrons like myself.

Orlando/team has been around for decades (?) but I've been coming here for the past 5+ yrs…read moreconsistently, once I started tracking my cars and needed to test different settings. I love that they will do custom specs alignments, meaning they don't just put it "within tolerance". They can add weight on your seat prior to alignment (extra $) and always end with a quick test drive before completing. You can trust them to mount and balance tires on your clean expensive wheels as well. From Konig, to forged Apex and Volk TE37 wheels. Pricing is very competitive, which is a just a bonus to their good detailed work! Compare it to other race shops near by!

Orlando is a great guy! Stands by his work and offers great customer service. Brought in my ND2…read moreTrack car for an alignment and he got it done. Highly recommended.

Kinda skeptical at first but when i met the mechanic , he is nice. Looks like he's working in a…read moreprivate garage. Looks very cool vietnamese guy. Will definitely bring mu bike back to maintenance.

I brought my bike here because of the good Yelp reviews, but eventually realized they would…read moredisappoint in every aspect. I bought a Dynojet Kit for my 2009 Kawasaki KLX 250S. After installing it myself, the bike began to run lean. Eventually I realized I needed help from a professional mechanic in solving the problem. They told me they could figure it out for me. A few days later they claimed they were having a hard time getting the issue solved and then began further diagnosing the issue. More time passes and they simply can't solve the problem. During the entire process I am in touch with Dynojet via email and phone call and they keep telling me that Pinnacle likely has never dealt with a Dynojet Kit before based on the hard time they were having getting the kit to work with the bike. A week and a half later, Pinnacle calls me and tells me they converted the Carb back to stock jetting and now the bike is no longer running lean. I could have EASILY done that myself, the point was for them to figure out why the Dynojet Kit wasn't working. To add insult to injury, the team at Dynojet told me had Pinnacle simply called the tech support line, they would have gladly worked with them on troubleshooting and finding a solution. When I confronted the owner on this, he told me "We don't operate that way, you can work with Dynojet on your own, the bike is no longer running lean." They rid themselves of responsibility and only look for an easy way out. Not cool! This place obviously isn't up to the task when it comes to a little more comprehensive repairs and troubleshooting. HIGHLY disappointed!