1. 404 Movers

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Atlanta, GA

404 Movers

2.0 (132 reviews)
Closed • 10:00 am - 3:00 pm

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Services - 404 Movers

In-state moving

International moving

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Broken Curio Cabinet 1
Clarence P.

VERY IMPORTANT WARNING, DO NOT UNDER ANY CIRCUMSTANCES USE 404 MOVERS! We contracted with 404 Movers to provide service to move our entire furnishings from our Cumming, GA home to our new Senoia, GA home. 404 Movers did not provide the service we expected and were promised. Additionally, 404 Movers engaged in a fraudulent business practice of "bait and switch" where a price was quoted and accepted only to be followed by an attempt to solicit additional charges for the service not completed. The first day of expected service was stopped due solely to negligent abandonment and stoppage of services by 404 Movers. The next day 404 MOVERS attempted to solicit additional charges for moving services to complete the service 404 Movers did not complete on the first day as promised. We were forced to hire another moving company at a cost of $565 to complete the move when 404 Movers did not arrive at the scheduled time on day two at 9 am nor 3 pm to complete the move. Below I will list the damages to both the furnishings and the home we were moving from. Please note that the home was for sale and numerous pictures are available to show the original condition of the home and furnishings. Also, the home had been thru two inspections which did not find any damage to the home. * A cherished curio cabinet was severely damage. Two of four legs and all four upper finials were broken completely off. The mirrored glass in the curio was broken. * A toilet seat in one the bathrooms was completely broken and pieces of it left on the floor and trash can. * A toilet was used by one of the movers and not completely flushed * Multiple dents in the walls required sheetrock repair and re-painting. * Mattresses appear to have been dragged across the wood floor of the truck leading to splinters and dirt on the fabric of the mattress. * Furniture items and appliances were dragged across wood and tile floors damaging them. Lastly, the lack of disrespect in the way items were handled that included, dragging them across carpet, tile, and hardwood floors, and bouncing the dolly when empty down the stairs or across the floors.

My broken table and the new one no thanks to them they are a joke!
Xavier M.

If you like broken furniture and no refunds for your items, they are the perfect fit for you. If you like poor professionalism from management, please by any means use them. If you are looking for a bang for your buck, go right ahead they will bang and dent all of your furniture at a very low affordable rate. If you want to go out and repurchase furniture you already have, use them because we all love spending unnecessary money. I have never put a bad review on Yelp I typically read them for a good laugh, guess the joke is on me.Some of my other furniture was scratched and I didn't file a claim. I just want my broken things refunded to me. Oh, and never listen to the drivers, they have no clue what they are talking about read the contract in it's entirety 7/19/2020- still no refund and no check received. They are trash DO NOT USE THEM. I'm not a a angry person who didn't pay, or expected more than what they have given. This review is legitimate and please do not ever use them.

Me attempting to contact

Scheduled 404 Movers to come out on 7/23 at 1:30 PM. I got confirmation over the phone and via email (see attached screenshots). I called multiple times the morning of the move to ask some questions and was sent to voicemail. When I finally got in touch with someone, they just hung up on me. 1:30 rolls around and no one from 404 movers show up. I have my husband try calling who is finally able to get in touch with someone who said they would follow up with the crew. I then get a text from Brent who tells me that we aren't on the schedule and that they won't be able to send someone out until Tuesday! (5 days later). I had to be out by Sunday and couldn't do that. Brent doesn't call me to explain, doesn't try to work something out, or apologize. He just says that he'll refund my deposit. I trusted that 404 movers would be there as promised. They really screwed me over on what was supposed to be a very happy day moving into my new home. I've spent the entire day moving as much as I can over with my husband and am now scrambling to find movers to help with the larger pieces of furniture. This has been one of the worst experiences that I've had with a company. I would never recommend 404 Movers.

Nicole C.

Last month I scheduled and paid a pre-deposit for labor with 404 Movers for my move on November 29 and they DID NOT SHOW UP, nor did they respond to any calls or texts when I reached out the day of the move and never issued a refund. I had to dispute the charge with my bank and am still dealing with that. So no labor the day of my move and they took my money. I was closing on my house the day after and had to be out and did not have labor to move my things out. Moving is already stressful, can you imagine your movers just not coming when you have a truck and closing scheduled? DO NO USE THIS SERVICE.

Broken handmade China cabinet

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7 years ago

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10 years ago

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Mitchie M.

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Ask the Community - 404 Movers

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Review Highlights - 404 Movers

“When I finally got in touch with Jeff and Mitch, I was told that they've been busy but did receive the information - a day before my move.”

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We had our son's and daughter-in-law's piano tuned for their 8th anniversary this month. It was a…read moregift from her deceased grandmother, who passed away in February. I made the arrangements w/ their office and paid the cost. Our kids are very, VERY happy with the service experience overall; the way this antique 3rd generation instrument sounds, feels, and performs; the professionalism and extremely detailed knowledge Manny exhibited while "on the job." My own piano, a very old upright Kohler Campbell--which ceased production of pianos in the U.S. in 1985--was last tuned 30-35 years ago. My mother studied piano on it from 1940 on, during her growing-up years. It is in tune with itself, but I'll be giving Manny's Tuning by Ear a call very soon so that it "sounds better." This piece is near and dear to my heart and deserves an excellent "tune-up." I can't think of anyone more qualified to restore this heirloom to its original quality of life!

I recently purchased an old piano. I basically acquired for free piano and didn't know what I was…read moregetting into. I knew that it definitely needed to be tuned, along with the possibility of other services. While I didn't know, rest assured that Manny knows!! What an AWESOME experience!From the first phone call to Manny shaking my hand leaving, everything was so smooth. The communication was on point and all was done exactly to the initial phone call. Manny was very informative about what he was going to do. He also gave me a heads up of items that could be malfunctioning and that strings could break. I was able to watch Manny perform the double tuning. What an amazing skill set he possesses. Manny was friendly, knowledgeable, and completed all of my needs for a very fair and reasonable price. Great job!!

Jim's Piano Movers

Jim's Piano Movers

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This week, I used Jim's Piano Movers to move a baby grand piano I had purchased from someone in a…read morenearby subdivision, to my house less than 5 miles away. Previous to hiring them, I called 6 other places for quotes and availability to get a good sense of what pricing might be. First off, don't utilize a standard moving company. From the people I spoke with, I didn't get a good feeling that they were knowledgeable on piano moving. Secondly, their rates are far off from those that specialize in moving pianos. Anyways, from the get go, the quote and booking process with Jim and his son was seamless and easy. On piano moving day, Jim and son arrived promptly on time. Once they started going, you could tell they had years of experience in moving pianos. They had to take the legs off, which they did so with ease and delicately. They wrapped up the piano very well and on to the dolly. What's great to see was the attention to detail on where they laid down padding on the floor and around the ramps to get down and over steps and the caution in their movement not to hit or dent anything on the floor and walls. The family we bought the piano from was putting their house up for sale and just had the walls repainted so there was some high concern about hitting them. Let me tell you, I watched like a hawk and not one thing was hit. It wasn't a straight out either, they had to move around and up and down a sunken floor. Once loaded and secured, they brought it over to my house and used the same caution as they brought it in. They set the piano back up and reinstalled the legs and pedals in no time and it was back up and ready to play. Not only are the great movers, but they are highly knowledgeable about pianos. Some of the cool things they pointed about our piano, no one would know if they weren't knowledgeable. If you're looking for someone to move your piano with care and to do it right, you should be calling these guys now to hire them. Next time I have to move our piano, better believe I'll be calling Jim and his son. Trust me, these are they guys you want moving something that valuable. Thanks you guys for taking care good care of us!

Excellent customer service. Responsive and knowledgeable. Glad the family piano got such TLC from…read moreexcellent professional piano movers. So glad I was able to locate them as I get ready to sell my home. Thank you, Jim for taking such good care of the much beloved family piano.

404 Movers - movers - Updated October 2026

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