I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

By far best experience with a Verizon store since I have been a customer. We came in to add 2 lines…read moreto our plan and Hunter was extremely helpful with the process, as we all know setting up a new phone can be a hassle. He made sure we were able to take advantage of all possible promotions, saving us $700 with Verizon! We had some porting issues but he made sure that everything was up and running perfectly before we left! We will 100% be returning to this Verizon retailer for our future purchases!

Joshua Dorrell was AMAZING!!! He was very patient and professional the entire time. We had a little…read moretrouble figuring out a technical issue, but I was able to go back the next day (he even stays late for his clientele) and he figured it out! I'm one ecstatic customer and I get to enjoy my new iPhone 14 Plus THANK YOU JOSHUA!!!!!

Don't Go There! I went in to the Seguin T-Mobile on Walnut to get a phone for my wife and add her…read moreto my account. I had looked on line and found the 2 line plan that I wanted to switch to. At the store, their goals was to sign me up for as much money as possible! The sales rep, CJ, kept attempting to sign me on to a higher plan than the one I wanted and then kept asking how much I could pay rather than sell the plan I wanted and I ended up having to insist that I wanted that plan at the advertised price! He said okay and started working the order but crammed on two tracking devices and a third line! I kept telling him I had no use for either.He was evasive about monthly billing cost and kept saying the devices and the 3rd line were free, so I caved and saud OK. Next day, I checked T-Life and was alarmed to see T-Mobile showing my billing at $254. I called 611 and the CS rep said the devices wouldn't be charged to me. I cancelled the 3rd line. My bill came, and I found the two 'Free' devices were costing $1 plus $6 in taxes and fees each, monthly. I don't need them, don't want them, and haven't activated them, so I called 611 again. They said take them back to the store. I did. They said they wanted a $40 restocking fee to take them back! I was so mad, I left, but may take them back to a different store. In the long run, cheaper to pay the restock, but I don't want the Seguin store get it. I should have went on the web and got the wife a phone and a new line - that's my advice to anyone contemplating T-Mobile phone service - don't go to the stores, they are not there to help you.

From the owner: Visit the T-Mobile store in Seguin and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1415 E Walnut Street #400 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Really excellent customer service. Very thoughtful associates. Had a good experience here for sure.read more

Absolutely the worst customer service I have ever received…read more Went to pick up my FOURTH replacement watch only to realize I was given another faulty device; which is not thier fault. But the way I was talked to and given no real answers as to what to do to resolve the issue other than call for another replacement. Monica stared at me blankly as if waiting for an answer to appear on my forehead and then had an EXTREMELY snarky attitude when I expressed my dissatisfaction with her customer service skills because at one point she literally just walked away from me and went to the back room mid conversation. Due to the lack of help I received I opted to cancel my kids lines and go with a provider who could actually help me and offer a solution when I have a problem with their service and products.

We got our office phone system over ten years ago. It still works great. Tim made sure that our…read moresystem allowed for growth and new technology. Customer service is great. If we ever need to upgrade, add phones or move I will be calling them. The installation was so easy and they left everything so neat and clean you couldn't even tell anyone had been there. Very nice and surprising because most of the other equipment installers or contractors I have used leave a big mess.

From the owner: Digital Telephone Systems Wiring…read moreDigital IP Systems True Hosted, VOIP and Hosted Hybrid Systems Cabling Dictation & Transcription Services Speech Recognition Technology