After arriving at another computer repair business, finding the door locked at my appointment time and being told over the phone by the owner to come back in an hour, I fired up Google and found ACTX Computer Repair (actually rated higher than the first joker, CENTEX Computer Repair). It's about 4 miles out of town on Seguin Ave, but I was desperate and figured what the heck. Pulling up to the place, I'll admit, I was kinda hesitant. You drive around back of the main house to a small shop/shed, where the computer magic is shared with a millwork/cabinetry business. I walked in and was immediately met by the owner, a semi-retired ex missionary with a geeky fondness for computers. Mind you, the first putz downtown had diagnosed my computer over the phone as "potentially needing to be replaced in total" based upon my description of what was happening. This second fellow wasted no time running a proprietary program on my computer, finding the software issue, sweeping it of all the nasties, straightening out all the partial/hung up updates, and had it back up and working in 20 minutes time...AND HE DIDN'T CHARGE ME A DIME!! Let me say it again...HE FIXED MY COMPUTER AND IT COST ME NOTHING!! Customer service is as important to me as the quality of work performed, and ACTX Computer Repair hit both out of the park. read more