I'm giving one star, instead of none, because they did, finally, resolve the problem. If you want…read morea computer repair experience that is a comfortable environment, hassle free and professional staff - GO SOMEWHERE ELSE! The minute I walked in, I was talked down to by an arrogant owner that thought he knew everything and treated like I was an idiot. I had to return with the computer because they had not downloaded a new driver for GPU. They denied it til I showed photo's showing it wasn't installed. They accused me or Windows 11 of disabling the driver. I watched as they downloaded a new driver and installed it, clearly showing no driver was installed. They then proceeded to say, it was there all along, just disabled, totally trying to gaslight me. They would not apologize, would not in any way, take responsibility for the problem. I just smiled and said thank you, knowing I would never go back there again. Save yourself a huge headache and avoid this place at all costs! They do not care about customer service or repeat business.

Great experience with them! They were able to do a full hard drive transfer and installation…read morewithing a few days. They also replaced my mother board a few weeks later and I have had no problems with my PC for a few months now.

I want to give two big thumbs up to CCI Computers! They are…read morea great group of computer experts. I can't say anything other than if you have any issues with your computer and you can not fix it yourself THIS IS THE PLACE TO GO! They are honest and take care of their customers. I use my computer for a home business and they were able to get me back up and running in no time. A pleasant experience all around (given the reality of what I was dealing with) I really consider them excellent people. 100% reliable!! Thanks again guys I sleep better knowing that you'll are there for me. HaHa

I took my pc into Casey and he was quick to diagnose and repair it. I do know computers so I could…read moretell he knew what he was doing. Save your time and money and take it to someone with experience.

I was repairing my speaker to replace the battery and got stuck on one last stubborn screw in a…read moretough spot that I didn't have the tools to remove. I stopped by the shop hoping for a quick assist. The owner who helped me (super nice and patient) jumped right in, got that screw out without any hassle, and made the whole process easy. He was genuinely friendly, knowledgeable, and went out of his way to help me finish the job. It was such a positive experience exactly the kind of helpful, no-stress service that makes you want to support a local shop. He's a great person and clearly loves what he does. I'll definitely be back if I need anything electronics-related and will be recommending them to friends!

What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

Always fast reliable service. All the staff is so friendly and helpful. Wouldn't trust any one else…read morewith our computers and website. Every time we have any technical difficulties TekRescue gets us up and going again and for an A/C company in Texas this is so important. We have all techs in the field with laptops and when one goes down we never have to stress knowing that TekRescue can fix it! Everyone at AirOne gives a huge thank you to Randy and Drew for all your hard work fixing our website and thank you Celina for always helping me with all my random questions about our website thank you TekRescue for being so awesome !

Just heard Randy speak & based on that I will surely try his company as soon as I can!read more

I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

I came in town to visit my nieces and my laptop crashed. My niece told me it was ONE Best Buy in…read moretown. A young lady up front named Dylan was so bright and lovely. She was very knowledgeable. Electronics intimidate me and not only did she send me to the right department, I made the purchase and she checked on when I left. Excellent customer service. Well done Dylan! I will be back!

I had an appointment to get my iWatch serviced. When I arrived, I noticed my name on the screen,…read morebut there were two people in front of me. Frustrating at first in this day of instant service BUT, the wait was only 5 min. so I was very pleased. The Geek Squad had already received my AppleCare work order. They completed some paperwork, then I was off in about 15 min. The watch will take 7-10 days to come in, so if there are any issues, I'll update. The "agents" were friendly and helpful. I asked about screen protection and instead of the overlay, they recommended "bumper cases", which I bought for only $9.99 Bonus, whilst waiting I was able to browse around like in a toy store! All in all, a better experience than anticipated.

I just opened a business in San Marcos. I called and talked to 'Mike' and he was rude - quite…read morerude. He asked what I wanted and I tried to explain that we just opened a satellite office in San Marcos and needed to establish a relationship with a local computer tech. He was short, curt and just plain rude in asking exactly what kind of service I needed. I explained to him that with his attitude, he was not somebody I would want to do business with. He just missed out on a pretty large contract. Since I couldn't even talk to him about what I wanted, if I could give less than one star I would.

From the owner: Computer Repair ,Computer Repairs ,Virus Removal ,Malware Removal ,Computer Networking ,Spyware…read moreRemoval ,PC Repair ,Computer Repair Services ,Data Migration ,Computer Networking Service