This is by far the best Doggy daycare in Peoria. Unfortunately, my Dalmatian passed away, but he…read morewas always so thrilled and excited to come here for daycare and boarding. They take such great care of your pups. The facility was extremely supportive of us after Pongo passed away and they even gave us a couple gifts to commemorate him. Thank you so much Waggin Tails!

The best place to take your children. Every single employee I've interacted with has been so nice…read moreand it's very easy to see they all love animals like they are their own. Every time we pull into the parking lot my dogs are SO excited to get out. They both run inside and are greeted with so much love from the staff. When I come to pick them up they are EXHAUSTED. Just what you want from daycare. I highly recommend waggin tails for your; daycare, boarding, grooming, and second home needs. They are also extremely easy to schedule with and if you're ever missing your babies you can pick them up anytime Thank you so much for all you do

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

Love the staff there! Dr Stout has been great for my animals!! When we lost our best dog she was…read morecompassionate and sent a personalized card. She was great with my cat as well!

I used Petsitting by Diana to watch my four cats while I was on vacation in Europe for two weeks…read more Jewell came out to get information prior to my leaving and wrote down specific instructions about the services she would provide. Like any pet owner, I worry about them getting the attention and proper care they need when I am not available. I was thoroughly pleased when I returned. Jewell left a short note each day of what she did and how the cats were each day when she arrived. My cats were happy and content, as if I had never been gone at all. It sure gave me a total peace of mind knowing they were well taken care of while I was gone. I can't thank Jewell enough for all she did during those two weeks and I will not hesitate to ask Diana and Jewell again when I need to leave for a prolonged time period.

Diana and her staff are simply amazing! We can't thank her enough, for her years of service to our…read moretwo large dogs. She and her incredible team of sitters were extremely reliable in watching our shepherd-mix, from puppyhood to his senior years, and tending to the special needs of our greyhound, including through his days of terminal illness. Diana ensures that visits are tailored to suit every family pet's needs, taking into account walks, play time, feeding rituals, medical care, doggy bladder issues, and more, and she hires only attentive, trustworthy, kind-hearted sitters who love animals every bit as much as she does. Our pets adored her, and so do we!

Great place! We take our dogs all the time and have had no issues! Will continue to go.read more

Poor staff communication. At both locations (Peoria and new EP) I was told something over the…read morephone. Only to come in, speak to the manager, who told me something completely different. Both times resulted in my dog unable to participate in day care or boarding and wasted time. Management needs to communicate and train their staff regarding rules, regulation, policies, etc. In regard to the Peoria location, I suppose the day care is alright and the facilities do seem nice and clean. At the end of the day, my dog hasn't seemed as tired (like she has before at another facility) but at least it's socialization and a change in environment. These locations just happen to be closer and useful when my other facility is full. I like the ability to see the live feed but most times I don't see the staff interacting with the dogs. With the new EP location, I'll give them the benefit of being new and continue to give it a few more shots. At my other facility, the staff is friendlier and more knowledgeable, and my dog seems pooped after a day in daycare. But I'm hopeful CBW will work out to be like that too as we all want what's best for our four-legged family.

My precious cat had cancer and her tumor had ruptured. She was not getting better. Family vet…read morecould not get her in and gave me referral of Tender Care. They got us in and were very compassionate. Nita rested in my arms and calmly passed away. I would recommend Tender Care for veterinary services.

Went there for several years and constantly was told my dogs skin issue were due to his diet and no…read morediagnostics were ever done on him. When we pushed on his, Dr. Larson just tried to get us to change our dog to an expensive food. The new vet had him diagnosed on the first visit with 2 separate issues, none of which had anything to do with his diet. It took less than 30 days for this vet to fix his issue when Tender Care just turned a blind eye. Constantly had to go to office visits to have them diagnose the same chronic ear issue that was documented, but they wouldn't give us the meds. The long term meds we needed for this took getting the office manager involved to finally get it done. Now, They state I bounced a check back in Nov. 2025 but will not provide me with proof of this and is expecting payment. I have been trying to get a call back since Jan 2026 when I was notified of the issue. Bad office management, Dr. Larson dismisses patients concerns, prescriptions are impossible to get filled in a timely manner. I've called 3 times and no call backs as of yet. Want to take a bet if I get another invoice this month with no explanation? Isn't that a BBB issue for bad billing practices? Or are we in the business of making money and not taking care of the animals. If that is the case, then maybe you should not be in this field. Because I went to you to take care of my animal and I trusted you and he suffered for years due to laziness and the vet constantly dismissing our concerns.

Renee always did a wonderful job making my little guy clean and handsome; he always looked…read morefantastic after being groomed by her. Even better, though, he LOVED the time he spent with Renee! No more nervousness about getting groomed - my guy was happy to go, happy to be there, and not very interested in leaving when I would come to pick him up. That speaks volumes about how loving and gentle Renee is with the dogs that she works with! I have never seen such *happy* dogs all hanging out, getting handsome. Thank you, Renee!

I was shown this place by a family member. Most of my family brings their dogs here now. The staff…read moreis very friendly and takes very good care of our dogs! Sometimes it's a little hard to get short notice appointment, but that just means that they are doing well and are very busy! Keep up the good work.

It was a not very good kennel. If you didn't have many other choices I would maybe recommend this…read moreone... The staff is not very friendly, their pickup times are confusing and change and my dog, who at the end of an about 5 days came back with Kennel Cough. They look fancy but they keep the dogs in cages They do offer a bath before the dog gets back but it barely seemed like my dog was given one even though she was- she still smelled bad like kennels. *Edit- my cat, who went to the same shelter a week later for a few days came back with ear mites. * Edit 2- the dog was boarded in June 2015 not 2005. And this is Peoria, 800 miles from New Orleans.

Do NOT send your pet there! Terrible service. Pets are NOT taken care of and are NOT safe! Do not…read moretrust them with your animals

Rhonda and her staff do an amazing job. They take great care of my cats when I'm out of town…read more Thankful to have a trustworthy and loving pet service in the area! Highly recommend!

Rhonda and her team took care of my cats for 11 months while I was out of the country. They were…read moreincredible and went way above and beyond on every level. They took care of everything, including not only food/water and play time, but also vet visits, emergencies, medication etc., and provided me with weekly updates and pictures. Words cannot express how trustworthy and dedicated Rhonda and her team are. I wish I could give them 100 stars instead of 5.