I hope our tax dollars don't pay for this, because the service is ridiculous. I had a rescue cat…read morebite through both my thumbs at the beginning of the weekend. Obviously I couldn't get a hold of them till Tuesday, but I submitted a report that next morning at the hospital. I finally called them told him where the cat was what happened they said they don't catch cats that I have to catch it myself. I said, catch it myself it bit through my thumbs, I tried. She said well we don't catch them! I said well she's just gonna sit outside then because I can't catch her and I'm not letting her in with my eight-year-old daughter. I waited for a response and she had already hung up. So I go and purchase a wire pet carrier and leather gloves to catch her with with my own money, I called them back and this time a guy answers, and he says oh you caught her OK we can get him get her but if you wanna turn her over it's gonna be $50 I said OK can I just pay that over the phone? and he said no we don't take payment payments over the phone or cards. I was like all I have is cash, he said OK we'll talk about that in person. I'm like what the heck! so I have to catch the animal myself pay to do all of that risk my own safety after already being injured then I still have to pay them, but only in cash. Feels a lot like extortion. (UPDATE): A guy showed up to pick her up, collected the cash, had me fill out another form. Took the cat in the carrier to his vehicle. I told him just keep her in it, he can keep it. He didn't do that, he tried to get ahold of her in the middle of the road with big gloves on and in a large dog sized carrier she was in. So she climbed up his gloves, scratched the shit out of him, then ran off. He then came and gave me the 50$ back, said he was gonna get some traps and come back. I swear I couldn't make this stuff up guys.

Made a call to get some information about bats and it was a good conversation and helpfulread more

I was married to my late husband, who was a great veterinarian for 34 years, and this hospital is…read morethe closest I've found to his expertise and professionalism. This hospital and staff are incredible! No canned "mission statements", no scripted patter, no ads on a loop if they briefly put you on hold, just old-fashioned good veterinarian care. The place is spotless and attractive and set up to be calming and safe for your pets. They're not cheap (none of them are) but worth every penny.

My only experience at All Pets is with exotic pets. My daughter and I have both brought our birds…read morehere. I have an African Grey and they can be tricky to care for. They also aren't anything like a cat or dog in most ways. One thing about parrots is that they are animals of prey and their bodies can literally show very little to no sign of illness until they're next to dead. In the wild, that gets them killed. That makes it essential to have dependable, quality aviary services. My bird is currently 28 and has his whole life ahead of him with proper nutrition and care. Lou has been part of our family since he hatched and I love him dearly. In fact, the entire neighborhood loves Lou. Anytime it's nice enough, I push his cage onto the front porch. He talks to the neighbors and he barks with the neighborhood dogs. My roommate drives a special van for work that makes a beeping noise when it's in reverse and has brought it home for lunch a few times. Now, if Lou is out on the front porch and he sees a neighbor back out of their driveway, he makes the same noise garbage trucks make. This is obviously a special bird that I can't entrust to just anyone. Lou has received extraordinary care in the past and I know what that looks like. Sadly, I am so disappointed and dissatisfied with the services I received at All Pets that I am now going to be taking him to Champaign for his future needs. I am willing to do what I have to to get my bird the best care. The first time I brought my bird in for a checkup, I feel the doctor performed a bunch of unnecessary tests that had just been done by his previous vet. When you bring your pet in, especially an exotic pet, you are entrusting your pet's care to that vet. Whatever that vet says my pet needed, I gave him. My daughter also has two birds. One was ill. We took her in. The same veterinarian prescribed an antibiotic that went in the bird's water. Before we got the antibiotic, I asked the veterinarian about the antibiotic he was prescribing and if it was another one more commonly prescribed to birds. He told me he was giving us this antibiotic that went in the water instead and that it was cheaper than the antibiotic I asked about. Not two days later, All Pets called my daughter to tell her that she needed to come and pick up another antibiotic for her bird. And, guess what? It turns out it's the antibiotic I had asked the vet about. I go pick the medication up for my daughter and it isn't cheaper than the first medication. The prices are actually very close but the second drug was cheaper. Truthfully, we didn't care about the cost of the antibiotic but we wanted the BEST one for the bird. I bring the new antibiotic to my daughter and see that All Pets gave her a minuscule amount of liquid antibiotics in a test tube. It was such a ridiculous amount that I would've gone back if they were still open. I'm guessing they measured out the exact amount a cockatiel would need without accounting for any possible waste or the fact that it was less than a thimbleful of liquid and dried out with air. My daughter gave the bird the medication until it dried out. The bird got sick again and had to do an entire second course of antibiotics. I understand All Pets is a business and that they need to make a profit. When they cut corners like that to do it, the patient suffers. I don't care where I have to drive, I am taking my pets to a vet that puts the animal care first. That was just not my experience here.

I would only recommend this breeder. From the very first call, Naamah and Darrin were absolutely…read moreamazing. They answered any and all questions we had. They offered us to come see the puppies. We were able to go to they house and see the puppies and pick ours. The sire, and the dam where also on site. Every one of their dogs was so clean and well trained. Even the Sire loved on my 2.5 year old son. They allowed us to spend some time there with the pup, while they answered every question we had about the breed and the dogs specifically. Once we decided we wanted the puppy and left, they kept us updated on the puppy until pick up day. Naamah was sending photos of our puppy and texting us about changes. We had them crop our puppy's ears and they kept us completely updated that day easing our mind. People were even commenting on photos, after we got out puppy home, about how wonderful of a crop it was. When you are there you can see how much they all caring for their dogs and puppies. When we decide we want another puppy it will only come from Mr. and Mrs. Perkins. Highly Highly recommend.

I bought a male puppy (Dugo) from Naamah and Darrin and received him about a week ago. I can not…read moresay how happy I am with my decision. First of all, Naamah and Darrin were great to deal with. Clear and transparent communications throughout the entire process. They also helped to make it possible to have Dugo flown to Los Angeles. Dugo has a great temperament and is very loving and playful. Thanks again. Much appreciated.

Puppy seemed very under weight. Turns out he had worms so bad they had to be treated twice maybe…read morethree will see. I don't care what your piece of paper said. Worm your damn dogs!! No puppy should have a 700 count hook worm. I would never recommend this fraud! Yeast infection in the ear and worms. Try someone else. Hell anyone. Actually go save all of them. Dude is something.

I had a wonderful experience with Frank from the time I purchased the puppy. He was very easy to…read morereach and willing to answer questions and help with anything . The puppy is healthy. I highly recommend Frank. I would purchase more puppies from Frank! Also he walked me through my dog's pregnancy and he was awesome. A++++++++