1. Tazewell County Animal Control

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Tremont, IL

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Tazewell County Animal Control

1.6 (7 reviews)

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1 year ago

Made a call to get some information about bats and it was a good conversation and helpful

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5 months ago

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4 years ago

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7 years ago

Helpful 1
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3 years ago

Helpful 1
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6 years ago

The receptionist I spoke with was very condescending and rude. Learn customer service before you start answering a phone at a business.

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8 years ago

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Taps Animal Shelter - Nursing mother dog at taps

Taps Animal Shelter

(36 reviews)

TAPS is a private, no-kill shelter. As such, they have implemented strict rules regarding…read moreadoption. It starts with completing an application for adoption! A person will be informed if s/he is acceptable as an adoption candidate. Further, that adoption approval is not permanent, there is an end date about four months out or so. Although I understand their desire to screen people, I wish they could develop a less "encountering" method. Further, it believe it would be helpful were some customer service training be initiated. Given the one star ratings, I can only assume the majority of the people's interaction with TAPS is an off-putting experience. That said, they do take good care of the animals. The dog I adopted from TAPS was at their shelter for years and was with a foster family before I adopted her. She's a Staffy at 51.8#'s of well-behaved love. It's obvious TAPS took good physical and mental care of her. And in defense of TAPS' uber-caution, my dog is attractive and could well get adopted by someone who isn't able to manage her.

You will find here at TAPS, amazing affordable fees for adoptable pets, as well as many potential…read morepets to choose from. What you will not find, is transparency or understanding. Upon application approval, I was told my choice dog was not allowed for adoption under ASSUMPTION, no DNA knowledge, no testing, but assumption the breed was that of an aggressive breed (pitbull). My landlord, had approved this dog after questioning as neither of us saw Pitbull Terrier in the mix. Upon asking for DNA testing, I was told this is a post adoption process. When asked if there is no definitive way to tell her breed, when I may visit the dog in question? (Nacho Fries). It is only now, I find out there is a line ahead of me for an animal to come home. Rather than operating in home readiness and preparedness post approval, it is a First Come First Serve basis. Which, for a No Kill Shelter? Seems to be a relatively poor processing style. I would have loved to walk away with this sweet girl, but upon a return call to potentially look at another available dog? The same circumstances. No understanding of when the visit is scheduled if I can leave with my new companion that same day, nothing. I completely find a accumulative 2.5 star rating to this facility to be unremarkably kind.

Tazewell County Animal Control - animalshelters - Updated October 2026

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