We love Dr. Fluty! The time and attention she and other staff take with our cats and their needs…read moreputs us at ease. She takes the time to answer our questions and explain everything. She is just the nicest person and a fantastic vet. All of the other staff that work there throughout our vet appointments are great as well!

I am so grateful to the staff at Eastland Companion, specifically Dr. Sara Fluty, for their work…read moreand attention to improve my cat's health. I would recommend ECAH to my friends and family for the care of their pets.

We have been long time customers and have come of age with and always respected Dr. Kathy - she…read moreknows her stuff and our pets pretty well. Lately though, as she wrestles with the inevitable slow down and eventual retirement, there seems to be a revolving door of alternate veterinarians, vet assistants and front desk people. We understood the challenges presented by the pandemic in particular, but sometimes it almost feels like a bit of a sterile new business with lots of strangers and lately we've ended up scheduling out a lot further than we'd prefer, just to make sure Dr. Kathy is there. Like everything else, the costs seem to have gone up too. What we don't understand is how difficult it seems to be to find a second vet that is willing to help stabilize and grow the business. The location - doors down from corporate SF is pretty convenient for the plethora of pets on the east side, plus the building was remodeled a few years ago and seems more than adequate. Give this place a chance and hopefully a couple quality hires come about sooner than later.

We have been with Dr. Olsen for 6 yrs. She is very knowledgable and is a great communicator. She…read moreand the entire staff are so very kind and compassionate. I highly recommend!

Dr. Brunswick is a very caring veterinarian. He takes such good care of my two kitties, never up…read morecharging or over selling anything. Just excellent vet care. I highly recommend him!

For many years, I've gone to Brunswick, and they have always had my pet's and my best interests at…read moreheart. The staff is knowledgeable, friendly, and truly caring.

First visit and we were totally impressed with Dr. Somers and his staff. Very compassionate and…read morethorough examination. Diagnosis was explained and course of action defined. Even received a call back later in the day with blood work results. Very happy with the care.

They will steal your credit card information and/or mischarge you regularly…read more If you are savvy enough to keep track of your records, they will claim confusion on your part, if you insist, you were improperly charged they will refuse your pet's care next time Definitely subpar animal care when it comes to the longevity of your animal. Dr. Summers has an affinity for putting animals down, it is SICK he tried to convince me to kill my dog when he was sick once, I refused and became abrasive. I sought to get a second opinion, Krueger offered an antibiotic and my dog lived for 3 more years! They have even personally left reviews to skew their rating. If you genuinely love your animal as if they are a member of your own family, find somewhere else to care for them! I hope for your sake you are not tricked. #Animalsarepeoplestoo.

I would like to say Carol and her team at animal care clinic in Chillicothe gave us another…read moresuccessful visit. She thoroughly check my little bichon rescue dog. Made sure she's doing well as she's getting older. Started on a new treatment of Apoquel for her allergies yesterday. The amazing difference in my dog. It is wonderful! She never woke up once when she was sleeping last night there was no more scratching her chewing on her skin. So far so good I've never seen my little girl rest so peacefully and be so happy this morning when she woke up. Thank you so much Carol.

I loved taking my dogs there until recently. My boy Marley has seizures and has to be on…read morephenobarbital. Which Carol knows, since she prescribed it. After 5 mon of him being on it she wants me to bring him in for his yearly blood test to check his levels for his liver, being on that medicine FOR 5 MONTHS. Fine whatever, but i told her it would have to be after the holidays, but that wasnt good enough, so she decided to not give my dog his medicine because she wanted to throw a tantrum instead. Her, her husband, and mine talk. We wind up with a weeks worth of medicine, and now in need of a new vet.. she seemed real nice at first. But im not going to take my dog somewhere that cares about money than actually saving the animals life. Surprisingly he is still alive, and doing good. And if anyone has this issue, we found something that has worked, so far (fingers crossed) , its called Neuroplex. Just a thought, and a heads up. Have a great day everyone!

I witnessed the situation below where 1 star was given to this business and East Side responded to…read morethe review without giving or even knowing all the facts involved so I feel compelled to leave a review as well since I witnessed firsthand the situation involving this dog. After digging out of the yard, the dog was caught by a neighbor and taken to East Side Veterinary Clinic. The clinic contacted the owner and reported she was in critical condition, unable to walk, with a temperature of 104°F. (A dog's temperature can reach 104°F or higher from overheating due to exercise, especially during hot weather or in situations where they are unable to cool themselves effectively. Both of these were factors that day.) They recommended $1,500 in testing or relinquishment of the dog. When the owner's family arrived, The dog walked to them and appeared alert. They paid $220 and took her to their regular veterinarian, who examined her and confirmed she was healthy and able to go home. Contrary to what East Side claims...no police or authorities were ever involved. Based on what I observed, the clinic's assessment did not match the dog's actual condition, and the communication left the owners feeling pressured. Pet owners rely on veterinary clinics for accurate, transparent care, and in this instance, that standard was not met. 8/16/25 UPDATED REVIEW: I was not there at the vet and I am not the daughter of the owner. I was at the same class the two of them were. I overheard the conversation between the owner and East Side. I heard the $1500 quote. No number under $1500 was discussed. It was $1500 for diagnostics that was quoted. My classmate said she "appreciated what was done so far. I need to get eyes on my dog to see how she is for myself". She was very worried for her dog and only spoke with concern, no hostility. The police, IF they were called, never showed up. More empty threats and lies. And they well know they did not offer a refund. They said, "We WERE going to offer a refund but now we are not". So it was rescinded before it was even offered. I have no desire to call and discuss this with anyone there since accurate statements are a foreign concept to their company. However, I will keep responding to the lies that are continuing to be told. And I will be sharing my testimony with anyone who will hear since I live in this community. By the way, both beloved dogs are happy and healthy and on vacation with the owner. 8/20/2025 Updated Review: Interestingly, your best response is: "We cannot allow false and defamatory statements to go unanswered." When you, Elizabeth, Beth, East Side...have shown yourself to be the very definition of giving false and defamatory statements. My ears were VERY much present during this event so I can say I was a witness and a court of law would agree with me. I heard the quote of $1500 to which you are denying. I heard the owner's questions and concern toward her dog. And I'm aware of your reputation of your business. So it doesn't matter...as a consumer, as a concerned citizen, and yes, as a witness, my testimony stands. You said you didn't wanna go back-and-forth and invited me to call your office concerning this and then you deleted that part of your response to my review After realizing that I wasn't the owner's daughter that you interacted with. You respond to reviews so defensively that they reek of insincerity and again, untruths. Good job for when you get four and five stars. I'm very happy that you have some people who are satisfied with your services. Keep trying for that standard. No one I know will ever hear a positive review because of how you respond, you lie and rewrite history. Accept the negative reviews for what they are, accept my review, accept my testimony and do better take better care of people and pets. And know someone far more important than I am is watching as a witness to what actually happened and you can ultimately answer to Him. Later today after your response to my response... And I am truly shocked at the time and effort you put into fabricating more lies. And good point, why don't you show the security videos of the interactions between you and the owner and her family? Let it speak for itself. And also, it is true that I was not present for the entirety of the experience they had. However, when I see what you say conflicts with what I heard, and I know it to be false on your part....that only convinces me you can't be truthful. You know...people often have to have the last word because they feel like they need to defend themselves. I'm going to respond back because I need to defend what I observed. You don't deserve more patients. You deserve to go out of business. And the more I respond to your lies, the more you respond back and make yourself look even more untrustworthy. So let's keep it up. I have no skin in this. My dogs get wonderful care elsewhere. I just don't like liars. You have a serious problem with the truth.

This is NOT a good place to take your precious animal to for medical and awful staffing reasons!…read moreTook my dog for her yearly checkup ($128.75). They take you in a room and then they remove your animal from your sight and behind closed doors for the "examination" and yearly "leprto/bordetella shots". I then requested a prescription for her heartworm medication stating I would order it online. After paying my invoice, (which included $3.75 for using my debit card), I left without receiving my prescription. I called them and they said they could not mail the prescription and that I would need to come back in and pick it up when I signed their heartworm waiver (they did not mention this at our appointment). I went back 2 days later, signed the waiver, and again requested my prescription. They stated there would be a $10 charge to write the prescription since I was not ordering it through THEIR website and that I could pick it up tomorrow because they did not have time to write it up. So, the next day I had to go back to them for the prescription! 3 trips for my 1 dog! DO NOT USE THIS FACILITY!!

The great friendliness and positive attitudes of the Dr. and staff!!! AWESOME!!!! Prices were…read morepretty reasonable also. VERY THOROUGH!!! I will use this clinic as I have in the past and only them. If you loved Doc Ray and his staff, you will double love Doc Lauren, I believe and hers!!!!

I PAID for lifetime vaccinations when I started to bring my dog there 2 years ago. Since changing…read moreowners, they discontinued it without any compensation and sent me this large wellness visit estimate. They have lost my trust completely.

We rushed up to Bloomington from Peoria with a seizing German Shepard that we were certain was…read moregoing to die. The second we got there, our baby was pulled into a treatment room and it was all hands on deck. Everyone worked together seamlessly and we could tell that they were a team that was determined to do what they could for our boy. We were treated with so much empathy and kindness. They asked questions kindly, without judgement and we knew we were in the right place. Obviously this is a business, but they made sure our loved pet was stable before saying a word about money. Once he was no longer seizing/crashing they reviewed our treatment options and estimates. Our dog is spending the night there tonight and isn't necessarily out of the woods yet but we know he is in amazing hands and have been appreciative of the communication and care received thus far.

We brought our cat here when he went downhill very quickly. We weren't sure if he'd make it to the…read moreclinic, but he did. We asked to have him euthanized because he was dying. The staff were so kind and empathetic. No one wants to lose their beloved pet, but they were amazing.