On September 28, 2022, we took our dog to Tender Care when she had hurt her leg and we they got us…read morein right away...and we are so thankful, in many ways. The first way we were thankful was in meeting Dr. Whittington. She came in the room and was open, friendly and obviously concerned about our pet. She was a pleasure to meet and she was very direct with her diagnosis and made sure that we understood everything she explained. The second way we were thankful was that our dog did not have a serious injury but Dr. Whittington discovered that our dog had a serious rash on her tummy (from running through the weeds). Dr. Whittington prescribed an antibiotic for allergies which two days later has been extremely helpful. Our pet has not scratched or licked again. The third way in which we were thankful was after mentioning that our dog was on Hydrolized dog food which we order by prescription. we were able to purchase a case of dog food from Tender Care which was very helpful to us. In closing, Dr. Whittington was gracious, friendly and very professional. She loves taking care of animals and we are convinced that she is the vet for our pet. Christine A.

Any place that charges $20 per tab for the same medicine you can get on Chewy for $5.75 per tab is…read morenot a place I want to go.

Our family has been taking our dog to Dr. Ryan at Associated Veterinary Clinic for eleven years…read more They are always on top of the best practices with current medical information and if they can not get it worked out, they send you to University of Illinois for diagnosis. (We had a tricky eye problem that was solved by U of I with medication.) They also do some basic surgery and their prices are fair. We have boarded our dog several times at Associated Veterinary Clinic and have been very happy with her care. She comes home healthy and happy. They never seem in a hurry when you go in for a yearly visit or a need based visit. I really appreciate that! I have received many personal calls from Dr. Ryan over the years checking on our Stella. We really appreciate being able to interact with her over the phone when working with a medical issue.

Dr. Kirby and the technicians and staff at AVC literally saved my girl's life. And I cannot say…read morethank you enough. My 11 month old dog was in an emergency facility throughout the weekend, where she tested positive for Parvo. When the emergency hospital closed on Monday morning, we needed to transfer her to another daytime facility. Our normal vet was unable to take her, because their parvo unit was full. We called multiple vets, and no one would take her. AVC was willing, and saw her within 20 minutes. Within an hour we had a treatment plan, and our girl was admitted. When we arrived, we were greeted immediately with a private room to keep her isolated, and the staff was SO kind. Our sweet pup made a miraculous recovery, and was released within a day and a half. We thought we were going to lose our girl, and AVC helped save her life. Thank you all so much for your kindness, compassion, and attention to our pup. We will be forever grateful.

The entire team here takes wonderful care of our dogs and cat and are very friendly to us as well…read more We are VERY happy they are boarding animals again as our dogs LOVE to go see them!

Dr. Heather and her staff truly love and care for our animals. When my kitten had FIP and treatment…read morewasn't available in the US yet, Dr. Heather supported us in every way she could and our kitten who was at deaths door is now a happy healthy 3 year old. When my parents adopted a puppy, the previous vet botched his neuter and Dr. Heather did everything in her power to try and save him, even taking him home with her so she could monitor him 24/7. She truly loves animals and goes above and beyond for them and their owners.

They were so incredibly kind and sensitive when it was time to put down my cat. Losing her was and…read moreis still awful, but their care made it a lot more bearable.

Just as I was preparing to move to Illinois/Peoria, my dog became very sick -- seriously sick. I…read moreneeded a vet immediately after my move, and I was so grateful to find Whitney and Dr. Amanda Frazier. My pup required a terrifying surgery that resulted in a lifelong chronic diagnosis, and Dr. Frazier has been absolutely incredible. She has called me multiple times a day when needed and spent countless minutes talking with me about how to best care for my dog moving forward. I've truly felt that she's as invested in his care as I am, and I can't express how much that means to me. The clinic isn't perfect, but when they make a mistake, they own it -- and that kind of honesty and accountability is rare and deeply appreciated.

Everyone here is kind, caring, and loving. We have been taking our dogs here for almost 20 years…read more Such a pleasant experience that even the dogs don't care why they're going.

Dr. Lorentzen is the best! She does everything in her power to make sure she is doing what is best…read morefor your pet! She even spends hours at home to do her due diligence for the best out come for your pet's well being! We appreciate you so much Dr. Lorentzen!

Hands down, the best vet clinic I've ever been to. The staff are all friendly and Dr. Collins and…read moreDr. Couri are incredible. Dr. Couri has been so kind and helpful when dealing with my FeLV+ kitten. He always calls to check up and never fails to show how truly invested he is in his patients. I'd absolutely recommend Meadowbrook to anyone looking for a new vet or just a better experience than their current clinic. I can't say enough great things!

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

They help us take great care of our pup, who can be a little ornery at times…read more Patient and skilled staff, always seem happy to see our dog.

This vet and staff are an A++!! So kind, genuine and the cat talk was awesome. I was so nervous to…read moretake my 13 month old torti in for her one year and they instantly made me and my Punky Brew feel at ease. They addressed my concerns and I left feeling more knowledgeable and that I'm doing the right things for my baby. Wonderful experience and highly recommend.

We have two cats and a dog. All rescues with varying issues. We LOVE love dr Alexander. She is…read moreextremely thorough and gentle. She always remembers us and our animals. We have called various times to get quick appointments and seen a few other young lady doctors and they have been great! Sorry I don't remember their names! For me it comes down to the fact that my animals are like my kids so I want to know the person taking care of them is checking them out and explaining it to me. We tend to freak out about little things and they never make us feel crazy! So that has to count for something!

Thanks to TCAH for saving my dogs life. We've been going to TCAH for years and no matter what vet…read morewe saw we always got great care. But Dr. Vito saved my dog's life! Thank you!

I moved here from California with a 16 year old cat who was in desperate need of a doctor, so I…read morefound them online and took a chance. Dr. Kuhn and her staff care about your pet as much as you and your family. They're very honest and listen to your concerns and that's what I was looking for in a good Veterinarian for the love of my life. Dr. Kuhn remembers her patients, their needs, and personally calls to check up on them. Services are reasonably priced, no pressure to purchase unnecessary products, and they don't suggested unnecessary procedures.

We've been clients of Prairie Animal Hospital for a while, and overall, we've had some genuinely…read moregood experiences! The staff has been kind and personable, the location is convenient, and our animals have been treated well. I especially appreciate their fear-free approach and the fact that they advertise having properly trained staff to help make veterinary visits less stressful for pets. They've been great with our animals in many ways, which makes our decision to switch clinics a difficult one. Unfortunately, there have been a few experiences that affected our confidence in the practice: A few months ago, when we were treating our pups recurring back issues (something that can happen on and off with the breed), we were sent home with medication at a different dosage than what we had been told in the clinic, and the label had the wrong dosage. We had to call back to clarify, and it was in fact wrong. We understand mistakes happen, but medication dosages need to be accurate, and it was concerning to have to catch that! During another visit a few months later for the same back issues, Dr. Kuhn sent a prescription back to be filled, commenting something along the lines of, "Hopefully they saw that in the back," before leaving without confirming it was being processed. We waited around 15-20 minutes before asking someone to check on it because we heard a lot of laughter and joking - which is great, that's honestly important in a healthy work environment - but we felt we may have been forgotten. When the issue was addressed, we could hear the doctor getting mildly upset with the techs and telling them to hurry up and bring the medication. The technician who came in afterward was very apologetic, and we made sure she knew we didn't blame her. What bothered us was seeing the staff take the brunt of a situation that could have been prevented with better follow-through. Our biggest concern happened on Saturday, October 3, when we believed our dog might be having an emergency. We were established patients, and the website stated that urgent walk-ins were accepted during regular business hours. The website, recorded phone message, and posted hours indicated the hospital was open that Saturday from 9 a.m. to noon, but nobody was there and nobody answered the phone. We ultimately went to Tri-County, but we had hoped to get a second opinion from our established veterinarian first. We understand that staffing issues and unexpected closures happen, but when multiple sources say a veterinary hospital is open, finding it closed when you're seeking urgent care is frustrating and concerning. We also found older reviews describing similar issues a few years back with the same issues, which made us assume this was just the usual. We were also surprised when our dog was ultimately diagnosed with pyometra (a serious uterine infection). We had discussed having her spayed multiple times and had been working on her weight after being told she was overweight. We understand that not every condition can be predicted or caught beforehand, but it left us wondering whether there was anything that could have been discussed or even tested during previous visits. Overall, we genuinely appreciate the staff and the positive experiences we've had here! This isn't to say they haven't treated our animals well, because in many ways they have. However, the medication concerns, the interaction we witnessed between the doctor and technicians, and especially the lack of availability during posted hours when we were worried about an emergency ultimately led us to move our pets' care elsewhere. When we reached out and replied to an inquiry from them about transferring our pets medical records to Meadowbrook, I mentioned all of this in email and never got a response, so I'm not sure they're too worried, but that's okay! We hope this feedback helps the clinic improve, because there are things we truly appreciated about our experience there! Thanks again!

I never doubt that my pets are getting the very best care. They are all fantastic. Dr. Clark and…read moreMarcy are the best.

I made a call about a kitten I had who was not doing well. Kept laying on the ground whining, would…read morefall over and whine. The women on the phone was rude and told me it would be 3 weeks till they could've seen him HE WOULD'VE DIED! She told me I was being over dramatic and he probably just had an attitude problem! Turns out my cat was anemic. He passed PEACEFULLY a week ago but he lived long enough to say goodbye! I called A MONTH AGO. He would've died that night If I didn't go somewhere else. This place is awful on customer service