On 2/10/17 I called Eureka Veterinarian clinic in Eureka, Il. Kris/Chris, answered the phone. I greeted her, told her my first and last name and explained that my cat was diagnosed with Ideopathic Chylothorax by the U of I, but I was looking for a closer vet near me and seen they were the closest to my house. I asked if they do chest taps, She said "no" & to go to the U of I.
I then asked if they at least would be able to euthanize my cat to help end her suffering since she had been going through this disease since December of 2016. Kris/Chris, told me they only do that for their clients.
I asked her how much it was. Kris/Chris told me I have to call back on Monday 2/13/2017 because doctor Miller was "busy". I knew something was obviously wrong & knew right away by how she was talking to me on the phone that she was blowing me off but I dismissed it as her possibly having one of her "ladies days" as to give her the benefit of the doubt & told her I would call back on Monday, 2/13/17 and hung up. On 2/13/17, I called Eureka Veterinarian Clinic back. Kris/Chris answered the phone & I politely said hello and gave my Name to her once again again, then told her I was calling back as she said to do on Friday 2/10/17 to find out what it would cost to have my cat euthanized and could I come in. Kris/Chris said "we only do that for our clients". I asked "what can I do to become a client?" There was a long silence... I then said "hello? Are you there?" She replied with a curt but rude "yes". Then said to me in a very rude tone "you just don't understand". I explained to Kris/Chris that I feel like she is blowing me off and I have no idea why. I asked her " have I said something to personally offend you?" There was silence, she didn't answer. I told her "I was only trying to find a local vet that was close to me and you all are the closest to my house". I then said "I am willing to pay for the service and I have other animals that I would not mind putting under your care in the future if I could become a client. I simply just want to have the convenience of going to a vet that is close to me." She then told me in a mean voice, "we can't help you", then said "I'm going to have to terminate this call". I literally could not believe it!! I am begging a vet to help my animal that's suffering, literally begging!, I simply wanted to do the humane thing to end my cats suffering and here I am being turned away and for no reason! I know beyond a shadow of a doubt I was discriminated against and cannot understand for the life of me, why. Kris/Chris refused to answer me when I would ask her why she was refusing to help me. How they can refuse to help humanely end the suffering of an animal that is sick when I am willing to pay is beyond ignorant. This just showed me that the Veterinarians oath means absolutely nothing to these people! So if anyone out there ever encounters veterinarians that are rude, unprofessional and discriminating, just file a complaint on www.idfpr.com and let everyone know that people like this don't belong in this profession if they could care less about an animal suffering. read more