Hands down, the best vet clinic I've ever been to. The staff are all friendly and Dr. Collins and…read moreDr. Couri are incredible. Dr. Couri has been so kind and helpful when dealing with my FeLV+ kitten. He always calls to check up and never fails to show how truly invested he is in his patients. I'd absolutely recommend Meadowbrook to anyone looking for a new vet or just a better experience than their current clinic. I can't say enough great things!

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

They were so incredibly kind and sensitive when it was time to put down my cat. Losing her was and…read moreis still awful, but their care made it a lot more bearable.

Just as I was preparing to move to Illinois/Peoria, my dog became very sick -- seriously sick. I…read moreneeded a vet immediately after my move, and I was so grateful to find Whitney and Dr. Amanda Frazier. My pup required a terrifying surgery that resulted in a lifelong chronic diagnosis, and Dr. Frazier has been absolutely incredible. She has called me multiple times a day when needed and spent countless minutes talking with me about how to best care for my dog moving forward. I've truly felt that she's as invested in his care as I am, and I can't express how much that means to me. The clinic isn't perfect, but when they make a mistake, they own it -- and that kind of honesty and accountability is rare and deeply appreciated.

My family was new to the area and hadn't found a veterinarian yet for our four pets. Our Golden…read morestopped eating and Mt Hawley got us right in. Unfortunately, he had cancer throughout his body and couldn't be saved. It was a horrible day, but I can't say enough about the kind, compassionate treatment of Dr. Dawson and her staff. They keep us informed on all the tests and gave us all the options. It was very late in the day and past closing time, but they allowed three of my kids and my wife to say goodbye to Dallas on FaceTime. Everyone in the clinic was so kind. They will be our new vet, hands down. I can't thank them enough. You can tell everyone there loves animals...and understands we love our pets. Thank you Mt Hawley!

I moved here from California with a 16 year old cat who was in desperate need of a doctor, so I…read morefound them online and took a chance. Dr. Kuhn and her staff care about your pet as much as you and your family. They're very honest and listen to your concerns and that's what I was looking for in a good Veterinarian for the love of my life. Dr. Kuhn remembers her patients, their needs, and personally calls to check up on them. Services are reasonably priced, no pressure to purchase unnecessary products, and they don't suggested unnecessary procedures.

We've been clients of Prairie Animal Hospital for a while, and overall, we've had some genuinely…read moregood experiences! The staff has been kind and personable, the location is convenient, and our animals have been treated well. I especially appreciate their fear-free approach and the fact that they advertise having properly trained staff to help make veterinary visits less stressful for pets. They've been great with our animals in many ways, which makes our decision to switch clinics a difficult one. Unfortunately, there have been a few experiences that affected our confidence in the practice: A few months ago, when we were treating our pups recurring back issues (something that can happen on and off with the breed), we were sent home with medication at a different dosage than what we had been told in the clinic, and the label had the wrong dosage. We had to call back to clarify, and it was in fact wrong. We understand mistakes happen, but medication dosages need to be accurate, and it was concerning to have to catch that! During another visit a few months later for the same back issues, Dr. Kuhn sent a prescription back to be filled, commenting something along the lines of, "Hopefully they saw that in the back," before leaving without confirming it was being processed. We waited around 15-20 minutes before asking someone to check on it because we heard a lot of laughter and joking - which is great, that's honestly important in a healthy work environment - but we felt we may have been forgotten. When the issue was addressed, we could hear the doctor getting mildly upset with the techs and telling them to hurry up and bring the medication. The technician who came in afterward was very apologetic, and we made sure she knew we didn't blame her. What bothered us was seeing the staff take the brunt of a situation that could have been prevented with better follow-through. Our biggest concern happened on Saturday, October 3, when we believed our dog might be having an emergency. We were established patients, and the website stated that urgent walk-ins were accepted during regular business hours. The website, recorded phone message, and posted hours indicated the hospital was open that Saturday from 9 a.m. to noon, but nobody was there and nobody answered the phone. We ultimately went to Tri-County, but we had hoped to get a second opinion from our established veterinarian first. We understand that staffing issues and unexpected closures happen, but when multiple sources say a veterinary hospital is open, finding it closed when you're seeking urgent care is frustrating and concerning. We also found older reviews describing similar issues a few years back with the same issues, which made us assume this was just the usual. We were also surprised when our dog was ultimately diagnosed with pyometra (a serious uterine infection). We had discussed having her spayed multiple times and had been working on her weight after being told she was overweight. We understand that not every condition can be predicted or caught beforehand, but it left us wondering whether there was anything that could have been discussed or even tested during previous visits. Overall, we genuinely appreciate the staff and the positive experiences we've had here! This isn't to say they haven't treated our animals well, because in many ways they have. However, the medication concerns, the interaction we witnessed between the doctor and technicians, and especially the lack of availability during posted hours when we were worried about an emergency ultimately led us to move our pets' care elsewhere. When we reached out and replied to an inquiry from them about transferring our pets medical records to Meadowbrook, I mentioned all of this in email and never got a response, so I'm not sure they're too worried, but that's okay! We hope this feedback helps the clinic improve, because there are things we truly appreciated about our experience there! Thanks again!

I have been bringing my animals to Dr. Brown for years. He is the best, most patient, and wonderful…read moreveterinarian I have ever had the pleasure of going to. He genuinely cares, and will often ask about my other cats when I bring one or two in. He always wants to make sure they are happy and healthy and will do what is necessary to ensure your pet will have a long, happy life. It's a bit of a drive for me to get there, but it is totally worth it when my pets and I are both treated well and with respect. We have one who is not good with strangers and will hiss at Dr. Brown, but he handles it wonderfully and tries to make friends. He is patient and will take his time to ensure things are done correctly and all concerns are taken care of. Their new facility is absolutely beautiful, and is well deserved for such a wonderful veterinarian. Wouldn't take my pets anywhere else!

I feel like ALL the vets, techs, and receptionists are beyond friendly and helpful, compassionate…read moreand kind. Im impressed with the way they treat my dogs and myself. I feel like they are an extention of my family, especially when you have aging fur babies with alot of issues and emergencies you tend to see these folks quite often! Yes bills are expensive but they are even higher in other locations but the girls at reception encouraged me to open a Care Card which has made it possible to make payments without interest , I had never heard of this before and am so grateful for that tip. I highly, highly recommend Brown Animal hospital! My dogs walk in nervous but because of the way they are treated and talked to by the entire staff they are waging their tails and happy before we even get seen by the doctors!

Tender Care animal hospital surpasses all in every area of animal care. They have a strong…read morecommitment to caring for your family pets. Their practice encompasses all you need for raising a healthy happy pet. They have training opportunities, day care, boarding, grooming and most importantly the highest level of veterinary care. They go out of their way to be kind, caring and thoughtful. We have used Debbie the groomer for our dog, Brinkley from his first hair cut. He is a cockapoo so is in need of grooming every other month or so. From the time she comes out to get him to the time she brings him back to us , beautifully transformed, she is so sweet and caring with him. From the vet techs to Dr. Larson, you receive top notch expertise and compassion. Dr. Larson has treated our dog over the last 8-1/2 years with the utmost expertise and compassion, whether a surgical procedure, illness or well check up, he is outstanding. He never rushes you, answers all your questions and is fully available for your pets needs. He has always made himself available to us which we appreciate beyond words. What more could you ask for. In searching for a veterinary practice we would definitely recommend Dr. Mark Larson and Tender Care Animal Hospital. Dan and Julie Thomas

My precious cat had cancer and her tumor had ruptured. She was not getting better. Family vet…read morecould not get her in and gave me referral of Tender Care. They got us in and were very compassionate. Nita rested in my arms and calmly passed away. I would recommend Tender Care for veterinary services.

They have been the best vet for 20 years they have spaded neutered and give all my German Shepards…read moreA+ care Highly recommend!

All of my experiences with Prospect so far have been incredible! Everyone there is so sweet,…read morecaring, and gentle with my animals. I feel good about leaving my kitties with them because I know they are in good hands. I recently brought in my new kitten who was lethargic and sluggish due to worms and after being treated he is so much more lively and playful, he finally has light in his eyes!! He is like a totally different kitten now! Thank you so much to the team at Prospect Animal Clinic for helping my little guy feel better

They've always treated our animals with kindness and respect, I will say they have gotten a little…read moreexpensive as time has gone on, but I guess what hasn't

We have been taking our animals here for over 20 years. Super, dedicated staff. Easy to access…read more Always a positive experience for us and our dogs. Highly recommended.

Always very kind to my nervous Shegle. The facility is clean…read moreThe staff is friendly and helpful.

This place killed my friends' puppy. it happened this past summer. the pup was brought in for the…read moresecond of his puppy vaccinations, and the vet (Dr Deadmond) gave the shot in the wrong part of the pup's body, and at too strong a dose. They then tried to hustle my friend and her sick pup out of the office. I witnessed this. They have washed their hands of this whole situation. They even charged my friend for this, saying my friend would get a refund through an insurance review.

We have been taking our pets here for over 30 years and never had a problem. we especially like…read moreDr. Malcom.

I wouldn't go to Dr Kati. She is abrupt, cold and a know it all. Dr Taylor was the absolute best…read morebut unfortunately, he's gone. Dr. Malcom is ok.