I used Petsitting by Diana to watch my four cats while I was on vacation in Europe for two weeks…read more Jewell came out to get information prior to my leaving and wrote down specific instructions about the services she would provide. Like any pet owner, I worry about them getting the attention and proper care they need when I am not available. I was thoroughly pleased when I returned. Jewell left a short note each day of what she did and how the cats were each day when she arrived. My cats were happy and content, as if I had never been gone at all. It sure gave me a total peace of mind knowing they were well taken care of while I was gone. I can't thank Jewell enough for all she did during those two weeks and I will not hesitate to ask Diana and Jewell again when I need to leave for a prolonged time period.

Diana and her staff are simply amazing! We can't thank her enough, for her years of service to our…read moretwo large dogs. She and her incredible team of sitters were extremely reliable in watching our shepherd-mix, from puppyhood to his senior years, and tending to the special needs of our greyhound, including through his days of terminal illness. Diana ensures that visits are tailored to suit every family pet's needs, taking into account walks, play time, feeding rituals, medical care, doggy bladder issues, and more, and she hires only attentive, trustworthy, kind-hearted sitters who love animals every bit as much as she does. Our pets adored her, and so do we!

Terrisa is absolutely wonderful! She's been watching my kitties almost as long as I've had them (2+…read moreyears). My guys are super sweet, but with their raw food diet, they're more work than your typical cats. Terrisa is reliable, kind, loves animals and trustworthy. I can't recommend her enough! PS. She also sends pics to me while I'm away, which I love!

My husband and I can't say enough great things about Terrisa! She has been pet sitting our two…read moredogs for a few years now. We have two large dogs that are well behaved but can be a lot to handle when out in the busy streets of Chicago with traffic, pedestrians and lots of other dogs around. Our dog walker has to be someone who is physically strong and also smart and responsible with the way they handle dogs. Terrisa is a pro. She knows what she is doing and we feel completely comfortable leaving her in charge of our furry kids. When we are away, we trust that Terrisa will feed our dogs their special dietary food and give them their proper medication. One time while on vacation, one of our dogs got sick and not only made huge messes all over our place (that Terrisa cleaned up for us without hesitation or complaint) but that also required him to be taken to the vet and acquire medication. Being out the country, my husband and I were in a panic. Terrisa got our dog to the vet right away, got him his meds and nursed him back to health, all while we enjoyed our vacation away. My dogs love Terrisa. They get so excited when they see her. Terrisa is a wonderful dog sitter and a responsible and sensible person. I highly recommend her for any pet sitting or dog walking needs!

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

Love the staff there! Dr Stout has been great for my animals!! When we lost our best dog she was…read morecompassionate and sent a personalized card. She was great with my cat as well!

I wouldn't go to Dr Kati. She is abrupt, cold and a know it all. Dr Taylor was the absolute best…read morebut unfortunately, he's gone. Dr. Malcom is ok.

I took my cats to Dr. Taylor for about 10 yrs, Very satisfactory…read more The last time i went in was informed he had left. I got Dr. Malcolm and was not impressed. I took my adopted shelter cat in due to a respiratory infection. Dr. Malcolm said he could give him a shot that would eliminate all resp.problems- $ 187.00 at check-out! A shock, for sure. Well it didn't work and when i called back, he gave kitty a 45.00 bottle of Clavomox which took care of it! And he charged me again...I don't feel Dr. Taylor would have done that. I will not go back to Dr. Malcolm. That's a shame because they are close to my home. Btw, I live in Illinois, NOT San Francisco, CA. Thank You

This is by far the best Doggy daycare in Peoria. Unfortunately, my Dalmatian passed away, but he…read morewas always so thrilled and excited to come here for daycare and boarding. They take such great care of your pups. The facility was extremely supportive of us after Pongo passed away and they even gave us a couple gifts to commemorate him. Thank you so much Waggin Tails!

The best place to take your children. Every single employee I've interacted with has been so nice…read moreand it's very easy to see they all love animals like they are their own. Every time we pull into the parking lot my dogs are SO excited to get out. They both run inside and are greeted with so much love from the staff. When I come to pick them up they are EXHAUSTED. Just what you want from daycare. I highly recommend waggin tails for your; daycare, boarding, grooming, and second home needs. They are also extremely easy to schedule with and if you're ever missing your babies you can pick them up anytime Thank you so much for all you do

Rhonda and her staff do an amazing job. They take great care of my cats when I'm out of town…read more Thankful to have a trustworthy and loving pet service in the area! Highly recommend!

Rhonda and her team took care of my cats for 11 months while I was out of the country. They were…read moreincredible and went way above and beyond on every level. They took care of everything, including not only food/water and play time, but also vet visits, emergencies, medication etc., and provided me with weekly updates and pictures. Words cannot express how trustworthy and dedicated Rhonda and her team are. I wish I could give them 100 stars instead of 5.

Great place! We take our dogs all the time and have had no issues! Will continue to go.read more

Poor staff communication. At both locations (Peoria and new EP) I was told something over the…read morephone. Only to come in, speak to the manager, who told me something completely different. Both times resulted in my dog unable to participate in day care or boarding and wasted time. Management needs to communicate and train their staff regarding rules, regulation, policies, etc. In regard to the Peoria location, I suppose the day care is alright and the facilities do seem nice and clean. At the end of the day, my dog hasn't seemed as tired (like she has before at another facility) but at least it's socialization and a change in environment. These locations just happen to be closer and useful when my other facility is full. I like the ability to see the live feed but most times I don't see the staff interacting with the dogs. With the new EP location, I'll give them the benefit of being new and continue to give it a few more shots. At my other facility, the staff is friendlier and more knowledgeable, and my dog seems pooped after a day in daycare. But I'm hopeful CBW will work out to be like that too as we all want what's best for our four-legged family.

You might say my husband and I were anti-boarding. We'd never read about a boarding service that…read moreseemed like it would be as good for our dog as it was convenient for us. Play All Day, though, is a totally different kind of boarding. The dogs are active throughout the day, both with other animals and with the people who work here. April is great with dogs of all sorts of personalities, matching them up with other dogs they'll like, and gradually helping them warm up to the new environment. Our dog was very nervous about the daycare/boarding, but she worked with him over several visits, and by the time we picked up him after a 10+ night stay, he... well, he was happy to see us, but I don't think he really wanted to go home! The services here are more expensive than at many other boarding facilities, but we found that it's ultimately an awesome value for the great care that they provide, and the knowledge that our dog isn't just getting fed and let out to potty, but is actually having a great time. We will definitely be using Play All Day again and would recommend to absolutely any dog owner to try them out for daycare or boarding.

My dog has been going to PAD for a year and a half now and I'm writing this review as I'm on…read morevacation and she's at daycare. I would not hesitate for one second to call and ask if she can come to daycare for any reason. We're wanting to take a vacation, call PAD. We wanted to go to the fair for a day and had no one to let her out at home, called PAD. They really are like a second home to our dog and I'm so glad I called and got on the waiting list when she was only 10 weeks old. We used to use the vet's boarding in town for my older dog and it was awful because he was in a typical concrete kennel with dog barking echoing in his ears for 24 hours a day, only being let out to potty a few times a day. I did not want this for my young dog so I looked for alternatives and this is the complete opposite at PAD. My dog is only crated at nap time and bed time, just like it would be at my house and I know she's so tired from running crazy all day that she probably gets in her crate at daycare and goes right to sleep. Daycare is a 50 minute drive for us one-way and as soon as we turn onto Carver Ln, she's pacing back and forth because she knows we're almost there. We walk in, they say hi to Ruby and she's already racing towards the play door. This is a heart-felt review and I feel like when I drop her off, sounds silly, but it's like dropping a toddler off at grandma's house. You know she'll be taken care of and you don't worry that she's getting into things.

It was a not very good kennel. If you didn't have many other choices I would maybe recommend this…read moreone... The staff is not very friendly, their pickup times are confusing and change and my dog, who at the end of an about 5 days came back with Kennel Cough. They look fancy but they keep the dogs in cages They do offer a bath before the dog gets back but it barely seemed like my dog was given one even though she was- she still smelled bad like kennels. *Edit- my cat, who went to the same shelter a week later for a few days came back with ear mites. * Edit 2- the dog was boarded in June 2015 not 2005. And this is Peoria, 800 miles from New Orleans.

Do NOT send your pet there! Terrible service. Pets are NOT taken care of and are NOT safe! Do not…read moretrust them with your animals

Buyer beware! Lopears requires you sign a contract that…read moreabsolves them from any injury to any animal under any circumstances, and can claim your animal is responsible for all damages. It cost me nearly $2000, so I'll advise you to board elsewhere.. I never imagined it would hold up in court, but she was the only witness, so I could not dispute otherwise. I used to board my pet here, but stopped when I was sued by the owner Laura. She called me twice on vacation to tell me my dog was involved in the injury of two different dogs in two different incidents. She specified the dogs were playing rough, but no growling or barking or aggressive behavior was involved(and she failed to separate or crate any of them). She discovered that her insurance was no good, so she chose to sue me to cover damages. When we arrived in court she became dishonest and indicated my dog bit the two dogs at the same incident, and that I was in violation of the contract because I did not pay vet bills for the injured dogs. I claimed negligence but negligence could not be used in a contract violation lawsuit. Once you drop your pet off, anything can happen. She is not responsible (and has demonstrated dishonesty) and can claim it is your fault...you won't be there to claim anything different! Buyer beware! Update Nov 2015...It only gets worse with this situation... Keep reading if you are thinking of boarding your pet here. Not only can your animal get hurt, but you might be sued for the bills!! I was legally required to pay court costs for this business suing me. I set up a payment plan and notified them as the clerk told me without their attorney specifying', that it would be up to me. I set up a plan to pay in 4 installments and began making payments through bill pay. After she received her first installment she sent the check back and informed me she would be petitioning the court to garnish my wages. For someone who claims to be religious and good, she sure is evil. I am just hoping hat Karma intervenes in the near future...maybe it already has but will take time to reveal itself...

WATCH OUT DOG OWNERS. I brought my two small dogs in for two nights of boarding. Within ten minutes…read moreof dropping them off we received a call saying that our 12 year old baby had been attacked by two large dogs and that she would need to be taken to a vet. And we had just told the two employees there that she was older and was starting to slow down. We were reassured that she would be watched if she started to tire out. We had to take her to an emergency vet to get checked out. With all of this happening we had to cancel our vacation plans. They told us that another dog had our baby's head in its mouth and that another attacked her from the rear. I don't know what the two employees were doing in those ten minutes but they weren't watching our dogs like they should have been. I'm guessing that they didn't bother to watch the dogs being introduced into the play pen. After running our baby to the emergency vet we went back and pulled our other dog as well. I will NEVER bring our dogs back here! From another review here on Yelp this situation has happened before...watch out or this could happen to you too...