The guys (Anthony & I don't recall the other name) who replaced our sump pump were great! They were…read morecourteous and we were very impressed with their service. They communicated their plan of action and showed us pictures to ensure we understood everything. Highly recommend!

Sketchy business practices... called and received a quote for one price and then when the plumber…read moreshowed up, a completely different (higher) price was given. I would not use again.

This company is very professional knowledgeable, considerate and we are glad that we found them! We…read morehighly recommend them

Quick response. Didn't answer when I called but called back as soon as he was available. Friendly…read moreand responsive. Was able to take care of the issue all in the same day. Will definitely call him again in the future.

Dean was great! came out and changed over our 2 tank water heaters for tankless when they were…read morequite old and one had stopped working. Very reasonable pricing and job looks great and works beautifully! Cleaned up everything after finishing the job and we couldn't be happier! This was our second time calling on him as the first time he helped us out from an emergency situation in our home when a pipe burst and flooded the bathroom. We had such a positive experience then we called him for this job and he exceeded our expectations! Highly recommend!

Friendly, knowledgeable, prompt. Couldn't be happier with the service we received. Well done!…read moreGreat a job! Thank you so much. CK Denton

Wonderful experience today! TJ was such a breath of fresh air. He was a professional. He was on…read moretime. He was friendly. He was clean cut. He absolutely knew what he was doing. He was fast, tidy and thorough. Full Force was less expensive than any other plumber we called. I hope he stays a plumber for me, my family and friends for many years to come. Couldn't be happier with this outstanding service. Also, Camille, at Full Force was amazing and a delight to talk with when I called. She made me feel like an old friend in 5 seconds.

Did a great job. Terry was very professional but also friendly. When he finished, everything was…read morecleaned up properly.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

I requested the replacement of a couple of breakers. Mark did a great job and explained everything…read morethat he was doing. Used quality breakers, and the labor charge was appropriate considering that he came from Dallas to Kerens to do the job. I highly recommend him.

Kinda pricey but compared to the rest of the ones I've hired to work on my house, his work…read moredefinitely is worthy of the price. Does it correctly the 1st time and even cleans up the mess he makes plus before he even thinks about leaving the site. I had to hire him to correct what other contractors had either not done because they didn't listen to what the job they were being asked to do was or didn't care to or know how to do it the right way. So, he would have much more cost effective for me had I found and hired him from the beginning!!

I am happy Dial One Johnson, handling the pluming needs. The options on what should be a priority…read moreand the estimates reflected that. I even recommed the yearly inspection package.

A/C repaired timely. Technician was very professional. I didn't get more than one quote for the…read morerepair so I'm not sure the labor fee was reasonable.