Beware of toe infections and inconsistent pedicures!
I went to this salon for the first time last month. I walked in and was sat in a chair immediately. They then proceeded to make me wait for over an hour, even though they said 15-20 minutes for the wait-time. I spent $70 on a pedicure. It was their deluxe spa pedicure, which includes callus removal, hot stone massage, paraffin wax, etc. I also opted for gel polish, so this pedicure was $60 before the tip I left. I never mind paying for something that's worth the cost. I was very happy with the results. The massages were amazing and my toes looked great!
Fast forward to 3 days ago when I went back for another pedicure. Despite how long they made me wait the first time, I wanted the same great massage and polish result so I chose to go back. The manager even recognized that I came back and thanked me, even though I had to wait the first time. I only had to wait a few minutes and picked the exact same pedicure as last time; I had a different tech though. He asked if I wanted him to help with my ingrown toenails and I agreed. I understand it's risky, but I trusted him. 3 of my toes are now purple and infected; one of them wasn't even one of the ones with the ingrown...he just clipped the cuticles too much. Also...he didn't do half the things that were done the first time that are listed on their menu and supposed to be done. He barely massaged my legs/feet and didn't do the hot stones at all. Yes, I paid just as much.
Needless to say, I will not be returning.
Shame on this salon for charging what they do and not delivering consistent service where someone pays for it!!! ESPECIALLY when everything that is supposed to be included is written on the service menu! read more