It wasn't the worst car. It was scratched all over, dirty exterior, but the inside wasn't too bad…read moreand no bad smells. The keyfob battery was dying so getting in and out of the car was hit and miss. This car hadn't seen any maintenance in a long time. At least wash the windshield. Manager was friendly but had more than one person could handle so lots of waiting around. Avoid this place unless you're stuck.

I had picked up a rental vehicle at this location, not properly detailed or cleaned and with a…read morestrong odor of marijuana smoke, little did I know that was just the beginning! Upon return, the person who claimed to be the "manager" of this Hertz location in East Providence, giving her name as Christina showed a complete disregard for treating a customer as a customer. She was belligerent, argumentative, and rude. Refused to provide a clear indication for overcharging for the vehicle upon return, she had placed a charge for an additional $50.00 for "outside washing". Once aware of the overcharging for the rental I requested I be allowed to document the cleanliness of the vehicle upon return. The agent walked outside with me but then refused to allow me to photograph the vehicle and when I brought out my phone she drove de vehicle behind the fenced area so that I could not photograph the vehicle almost injured me with her abrupt manner! I urge Hertz and/or the owners of this location to review video footage of this employee at work.

When there is so much competition in the car rentals industry, I think hefts better offer that…read moreextra service. I walked in, and was charged a lot more than online. They don't care if u take or bring the car back, you will be charged for the whole day. You can choose them to gas the car. But you will need to pay $$$$ for it. Car is very clean. I mean very. And they will leave a brush in case it will be snowing. You will appreciate it when you enter the car after snow. Overall they are OK. Can improve if they just work on the things that makes the difference.

If this place spent even a fraction of the time fixing their service as they do writing paragraphs…read morereplying to negative reviews on Yelp and Google, then maybe they'd actually be doing their jobs and focusing on getting people into cars! I have no clue how they manage to stay in business if they constantly claim they have no cars for their customers. I had to come here recently to pick up a friend who was completely abandoned by Hertz, even though she had a perfectly valid reservation. When we tried to get it sorted out, the guy working, "John," was shockingly dismissive and completely rude. Not only was he entirely incompetent at his job, but he was also openly discriminatory toward my friend. It was an incredibly frustrating and upsetting experience. Avoid this location at all costs unless you want to be left stranded and disrespected!

I was deeply insulted being told by your employee that Pawtucket is "full of rats" insuating I live…read morea certain way. We have lived in our home that we bought for two years now and never once found a rat dead on the engine of either of our cars... The customer service for this company is atrocious. I was using one of their rental cars after a fender bender and could smell something horrible from inside the car get worse and worse each day. It was my dog who then ran to the hood of it and fixated on that area which then prompted me to check under the hood. Under the hood was a dead rat. I then called for a simple switch of a car and got put through the most insane run around I could ever imagine. They questioned why I would need a switch after already having the car for a week and it felt like I was being questioned for doing something wrong. There was more back and forth than there should have been about this. All i wanted was another car without a dead rat on the engine. I felt as if he was insulating that I was the problem even though he told me during the conversation that the rental car was sitting in the woods for six months before me so It is obvious where this rat came from. Eventually I was told to be at Richmond to pick up another rental. My fiancee drove me over and stayed in the car over on the sidewalk because the lot was filled with cars and this was where she was called a retarded bitch by another employee who was taking photos of the rental cars but was never once was told to move the car in a professional manner first. Instant aggression and name calling by EMPLOYEES. but for sure five stars though

Bobby and the staff are awesome!! Nice to deal with people who realize you're a human being and…read moredon't beat around the bush!! Stand up over there they are. Thank you

Quality Rental had the color and asstd. table size tablecloths for my garden wedding!…read more And when I dropped them off , they have a huge selection of items for any event!

What a fantastic family run business! They have all of your party/special occasion rental needs!…read moreWould highly recommend. I will definitely contact them in the future if I need a stage/tent rental for music shows or festivals! *went here for a tailgate/pig roast party for the McCoy Stadium 3rd of July fireworks- what a blast!

Amazing experience at the Enterprise Seekonk branch." Matthew Jimenez was incredibly professional,…read moreand my reserved midsize sedan was not available, but he made it up with a better deal. Highly recommend this location for a smooth rental process with Matthew.

Excellent service the staff was fantastic no problem will be coming back if I needed another rental…read more keep up the good work

I would recommend this company 100x over! We picked up because we had a relatively small amount to…read moreget but the affordability, the professionalism, the cleanliness, the ease, just a small business of very nice people. The bistro tables were such a nice look! Thank you so much, I'll be telling EVERYONE about you all!

Delivery on time. Great quality clean rentals and crisp linens. Pickup was easy and communication…read moreclear throughout

I really could not say more positive things about this place. Having my car fixed here had me…read morefeeling like I was a QUEEN. I literally have never had such great customer service at a car repair place- I also really appreciated how they walked me through the process and informed me along the way. They kept me updated through texts and DID AN AMAZING JOB. It was like a whole new car. I recommend everyone to go to A1 in EP!!! Best place ever.

Well well well it's no surprise but A1 Custom Auto Body did it again!!! Excellent repairs and…read morespeedy service and not to mention the detailing when I picked it up both inside and out! Can't forget to acknowledge the girls in front, Kristen Ingram YOU are the smile and personality of that front desk! From a hug and a warm welcome to the confidence that my car will be perfect when done. Thank you all so so much!!!! I will always recommend you guys. Let's just hope I won't be back to visit anytime soon. (Although this totally wasn't my fault) Thanks so much to you all!!!