My last 3 visits to 368 have cemented why I will likely never return. Visit 1: It's 3 of us (myself and 2 daughters). Full sets and pedis for my 17 YO and me then a mani/pedi for my 10 year old. To my surprise at checkout, the manager insists on charging my child the adult price because of her height. My 10 year old daughter is 5'9 therefore the manager concluded she should be charged as an adult because her height makes her nail beds different... . Should have been my last visit but I know not to bring her here. Visit #2: My 17 YO and I for a full set, fill and pedis $312. Requested a basic with gel pedi but they proceeded with the more expensive package. My fault for looking at the phone and not overseeing the service. Visit #3: One week after Visit 2, I come in for a polish change on gel and a French tip on two nails. Told the design change would be $65 but if I were to get a fill in and the same design, there would only be a $10 difference. Make that make sense. See attached for design requested. Really used to love this place when Andy was there but since, staff turnover is high and I blame the new management. Sad to say I'll be looking for a new salon. read more

368 Nail Bar - Requested design - Nail Salons Near Me - Conyers, Georgia

I tried to give them the benefit of the doubt but I just can't anymore. This is the third nail shop that I have gone in Conyers and yet another one bites the dust. There are just no honest businesses anymore. Each and every time I go, it's like they see what next they can charge extra for. Is there any salon that is transport with their prices??! Anyone?? Anywhere?? This last and final straw, I went in to get a fill. I had not one nail broken, which was good for me because they were longer than I would normally get. One was cracked, but to no fault of my own and I had known that for a few days as I felt it weaker which alluded me to the crack. Again, there was no break, just a crack about quarter way through. When the technician was taking off the nail polish with drill, I told her about the CRACKED nail and she advised of several other nails that were "cracked". I had a French design on 8/10 nails and saw no alleged cracks. I wanted my nails shorter so assumed that would be a bit extra but in addition to that, I was charged for TWO "nail repairs" for cracked, not broken nails. All the technician did was add extra acrylic onto the nail. Nothing else. I got no design and picked a basic color to add to my nail. Also to add insult to injury, the technician drilled my cuticles so low on a couple fingers that she drew blood. It's a day later and it still hurts. I missed when Kevin was there. Most of the technicians and what I'm assuming is the owner or manager are thieves. The salon itself looks nice but I am done paying my hard earned money to these crooks. read more

Highly disappointed! My nails are not even 12 hours old. I do not recommend. I gave them plenty of chances and each time it gets worse and worse. read more

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Been there before and the experience was ok but second time around wasn't. My fingers hurt. read more

368 Nail Bar - Went over the skin with the electric file. Broken skin - Nail Salons Near Me - Conyers, Georgia

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This company has lack of integrity Do not Trust them especially the manager. If you ask for a simple nail cut they will give you a manicure and swear you requested that service. They have done that to me several times. Also you can not get your discount if you don't BLAST THEM ON SOCIAL MEDIA. I DO NOT RECOMMENDED DISHONEST COMOPANIES!!!!! DO DO GOT AND WATCH YOUR POCKET BOOK SEARRA 404 213-2323 Zero Star read more

I visited 365 Nail on 3/11 and was not satisfied with the service. However, I believe in giving businesses a second chance, so I returned--only to be disappointed again. Every time I come here, my final total is never what was initially discussed during the service. Pricing should be transparent, and I don't believe in arguing over a bill, especially as a person of color. This time, my nails and toes came to a little under 130.00 but the quality was far from acceptable. As you can see, there's white gel polish residue all over my feet, which the technician only partially wiped off, leaving them looking ashy. The polish on my toes has bubbles and isn't smooth, and my nails already look like they need a fill--on the same day of service. When I questioned my total, it felt more like an argument than a discussion, and that's not something I'm willing to engage in. I paid my balance and won't be returning. this level of service is simply unacceptable. read more

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I don't like the fact that one young lady went from doing nails, straight to doing lashes without washing her hands. Girlllll....,Covid and the flu are real and you're spreading germs by not practicing sanitary precautions. It was disappointing. read more

Do not recommend coming here. I visited on 12/11/25 to get my brows done. The bed to lay down on has towels that don't look clean/washed. The lady sat her brow bag on me 3x to place it somewhere. Then when she finished she was wiping my brows hard asf which wasn't needed. They just trying to get your money and don't feel friendly or give great customer service. Maybe you will get lucky and find one person in the shop that you'll like but besides that 0/10 DO NOT recommend. read more

I am highly disappointed! On 11/29, I received a Gel-X fill-in, which cost $70. Within a week, one of my nails started bending. I returned on 12/8 to have the nail repaired without hassle. However, as of today, 12/13, all of my nails are bending, and my fingers have been in pain since Tuesday due to needing another fill-in. As a busy working mother, I have to schedule my appointments, and I can't keep stopping by a nail salon to fix a nail at any time. This salon is a rip-off with poor-quality products! Two weeks later, my nails should not be in this condition. I will NOT be returning, as the product is not of quality, and the prices are inflated. read more

This might actually be the worst nail job I've ever had. Rushed, unorganized and too much money for a manicure. This doesn't even look like it's gel. I would never recommend this place. read more

368 Nail Bar - Horrible - Nail Salons Near Me - Conyers, Georgia

Gel full set and gel pedicure, pedicure was excellent no complaints there Daisy did her thing as always however Jessica the nail tech is sloppy and does horrible work she's a disgrace to all nails tech quality was less than a negative zero do not let her play on your hands or feet. The vibe is so bad I was turned off when I called to let them know I was coming back in to fix my nails the kid had the nerve to say we're busy with customers like my $120 was a gift Smfh non the less if you could go elsewhere please do.my nails are only 3 days old read more

368 Nail Bar - Nail Salons Near Me - Conyers, Georgia

I told them all I wanted was gel polish and that I would be charged 20$. The lady did not listen and went ahead and cut my cuticles even tho I didn't need it so I still got charged $35 I came in with long natural nails and this lady filed my nails really short and into all sorts of weird shapes that I did not ask for. You can't really see it in the pictures but the nails a super bumpy and there were even little hairs inside the polish and she continued to just paint over them. I kept trying to tell her but she said she didn't see anything ¯\_(ツ)_/¯ also I kept asking for a lighter shade of pink and she insisted that I get this color because it looks pretty. Like yes lady but I'm paying and I want a different color!! She only did like 2 layers of color and one of clear the gel was super thin. She did not even paint the full nail. I left very unhappy so I decided to go back in and show the manager he instantly saw how ugly they were and offered an apology and for me to go back and have someone fix them for me. read more

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I went in on Monday and got a gel fill and gel pedicure. The staff was really nice and I was really pleased with the way my nails looked. By the time I went to bed that evening my nail polish was already peeling. Yesterday I called and informed them of this and was told to come back to have it fixed. The lady told me "I didn't let them dry". I don't see how that is possible when it's suppose to be gel and they are suppose to dry under the UV. After they fixed my nails, I went home and guess what? THE POLISH IS PEELING AGAIN!!! Either they are not using real gel polish or it's watered down. I've never had my gel peel before. Needless to say I will not be returning. read more

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First time here and I loved my nails are great and I love the attention to detail. Best nails I've had compared to other salons in Conyers love how the salon looks too read more

I'm just looking for a nail salon that will do the job that they advertise. 368 Nail Bar advertises itself as a high end nail bar. They are not. I go in for a basic manicure to see if they warrant me coming back. Gi/Gee (male) says it cost $18 and he will trim my cuticles and massage my hands. He does after he has repeatedly checked in customers and answers phone, a process he repeats several times. I complain that my cuticles are not cut well and look raggedy. He apologizes and trims again . At the end I ask him for discount for the extra time phone calls/customer service he took away from me. He gives me $1 discount. I tell him ok, not happy. And just give him the $20 I'd pulled out of my pocket when I first got there. I'm determined not to come back but as I'm leaving begin talking to a customer whose nails I'm admiring. She tells me her tech, Kim, is the best and customer talks to me about prices and best nail shape. Not Kim the tech. Kim is busy chatting with coworker. Maybe I'll come back but really do they want my business? Or just worn out and have no job enthusiasm? My nails look better but cuticles still not cut evenly on all nails. read more

368 Nail Bar - Nail Salons Near Me - Conyers, Georgia

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I was told by someone who works there all full sets were $24 but when I went there they charged me $50. I asked for short square nails and he gave me long. I asked for him to cut them down but when he did he got mad and started talking about me in his language. He cut them down a little but they're still too long. Then he left me for almost 20 mins and came back and started rushing with my nails. He asked did I want a design and when I told him no he got even madder. All I wanted was short clear nails because my job doesn't allow colors. The only good thing I experienced there was not having to wait. But I'm sticking with my nail shop because this wasn't it! read more

368 Nail Bar - The price it should've been but it wasn't - Nail Salons Near Me - Conyers, Georgia

Well... I didn't think spending hours in a salon was my idea of a good time but I've seen the light! My friend best friend paid for my mani pedi for my birthday and my tech took care of me I showed her any five different Pinterest photos and took one nail from each and she made it happen and for an amazing price. I also didn't have a wait time and the interior is beautiful. read more

368 Nail Bar - My nails - Nail Salons Near Me - Conyers, Georgia

I've tried many times, different techs. I'm not happy. If I liked someone work... when I went back 2-3 weeks later they was no longer working there. So I guess management is as bad as customer service, this time around I got a nail infection. Long story short they use cheap products and charge premium prices. RIP OFFS. Nails lift within 4 days within them giving you a full set.... Not worth it. read more

I did not get what I asked for with the shape of my nails. I asked for short coffin type and what I got was square. I asked the tech whether she was going to shape the sides and she gave me this ridiculous response. Some of the nails were the shape that I asked some where not. I will visit again but only seeing the tech that was recommended to me read more

368 Nail Bar - Did not shape the sides of any of the nails. How do you get a fill in and they don't shape the sides of the nails? - Nail Salons Near Me - Conyers, Georgia

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10/10 i am going to be coming back, it looks very nice in here, they're very professional!!! i loved how kim did my nails!!! they offered us free slushees and a 10% discount i will be coming of course y'all need to come!!!! read more

368 Nail Bar - acrylics sets and manicure - Nail Salons Near Me - Conyers, Georgia

Nice job and accommodating. I'll be back. I like a salon that takes its time. New owner really nice and easy going.

Very unprofessional. I was getting my nails done last week and 2 nail techs got in an argument in front of me

As a walk in they took me right away. The gentleman who did my nails was very nice and did a good job

Please don't waste your time coming to this nail salon! Vivi is the WORST Nail tech here! Selena and Long was very rude and customer service was poor! they rush to do my nails and wouldn't fix them! please consider mindy or allure nail bar if in conyers read more

I did call in advance to see if they had availability. I was seated immediately when I got there and over time i watched the place get busy within an hour. The manager was very welcoming. I was having trouble understanding an employee so I asked for him. The manager explained what she was going to do and proceeds to say "let her do her job shes doing good". I was a bit worried about my cuticles and needed that re assurance. I also got a pedicure and it was nice but it was rushed. I was getting my nails and feet done at the same time. As for the gel full set, seeing first hand you can see inconsistencies of brush work. At the end i did like my nails. Overall I watched the workers and I enjoyed how engaged they were with other customers, i saw alot of smiles. The worker who did my pedicure was very kind and appreciated. I recommend this establishment due to the lively atmosphere, the music, and its so cute inside. I did read the reviews about 24$ for the regular set and it was the first thing an employee told me when I arrived. So there is an additional charge for the length. Short would be 5$. So technically it would be 29$ for the regular acrylic set and 30$ .plus tax. I don't know what else was done for it to be that much. My gel set was roughly 60 (20% off grand opening price) They should've sent the menu instead. read more

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Don't waste your money! I spent $80 for SNS and a regular pedicure. Within one week my SNS started chipping and let's not even start on my toe nails. A 10 year old could have done at better job. read more

The first time I went there it was nice good service....So I was like finally a good nail salon ......next time I went OMG the nail tech was the worst. She constantly stood up walking away during my nail service. She never cleaned under my nails .... I had to ask for that :( She would shove my hand inside of the light tray for my gel to dry. I don't know if she was a manager or what because she acted so nonchalant about her job ,minding whatever else the others were going. I did not tip. My service was over 75.00 and I never never leave without tipping. But this was bad. I felt rushed and not valued as a customer . So my service warranted such an action. I will never go back!!!! I would have GAVE "0" Stars if possible. read more

I would have given them no stars if I could. Ladies, please please please be EXTREMELY careful at this nail salon. The staff WILL TRY to get over on you. I just experienced this firsthand. I SPECIFICALLY asked for a REGULAR manicure and I stated it several times that I wanted a REGULAR manicure. Ken (the nail tech) wrote on the paper $35 instead of $18, which is the price for a regular manicure. When I got to the register, the older gentleman that was running the register expected me to pay for a gel manicure, which I did not. All I am saying is to please be mindful of the people and services being rendered ladies. They will try to get over on you in THIS nail salon. read more

I had the most bizarre experience at this place. I've literally been going to nail shops since I was 16 years old, so over 15 years. I've had some negative experiences, as we all have when there are basic cultural differences, but my experience here hands down takes the cake for most disgusting and bizarre display! I walked in here a couple days before Christmas to get a quick nail touch up. When I walked in the guy that I presume is the manager or owner asks what I want and all is good. I go sit in a pedicure chair to wait for my turn to be serviced, when all of a sudden the same gentleman looks at me and asks ME " I'm speaking English right? You understand me". This caught me off guard because he was a few chairs down to the left helping a lady whose voice I could not hear. He then asks again and begins to yell at this woman about how he's speaking English and he doesn't like when people act like they don't understand his nail techs. At this time, his voice is the only voice I hear. He proceeds to yell at this woman and then begins to speak in a Jamaican/ Caribbean Island accent to mimic what I presume is her accent, and pimp walks to the back. My jaw hit the floor. I can't make this up in my wildest imagination. The nail tech who he claims he was defending was so shocked that even HER jaw hit the floor; she was even appalled! As we are all essentially immigrants to America and not native to the land originally, and I found this extremely offensive. The woman who he was being culturally insensitive towards simply says "I came in here to get my nails done for my birthday and this is not the way to treat people, I couldn't understand what you were saying" I was so shocked I walked out with No service. This was the most culturally insensitive, hinting on racist experience I've ever witnessed in over 15 years in a nail salon (chop shop). You cannot treat your primary population of customers this way and expect to be successful. If you are a woman of color with dignity DO NOT PATRONIZE THIS BUSINESS! read more

Not open on time at 9am as advertised on a Saturday. I had to come back because they made a mistake in overlooking me yesterday and then nobody was available for my nails read more

This was the worst customer service I've ever experienced as a first time customer! I will never come here again! The water was cold and the tech ran off in the middle of servicing to tend to another customer who had left. When i asked for the volcano experience again they told me no. I got up and left! read more

I called to inquire about purchasing a gift certificate. I guess my phone was losing service so the guy that answered couldn't hear me. This fun boy proceeds to tell me that I need to switch my phone service to Verizon because my cheap Cricket phone is no good. Like what kind of stuff is that to say to a potential customer of your business? These people that run these shops don't appreciate us as customers. I really felt the urge to pull up over there read more

BE AWARE WHEN COMING HERE !!!!! They will charge you for things that you didn't ask for or for a length that you do not have ! I've been coming for the last year and just recently have had problems with the pricing when confronted they get defensive and start naming services that weren't completed . I got a full set with medium length nails and even stated when she was cutting them that I wanted medium. I get to the registered after having to go back and forth the lady who messed up my pedicure and the quote me $70 for a full set bc they are long ?! And at that point I began questioning them bc my nails are long at all. She tried to justify it and I asked the lady who typically does my nails and she even said the shape was $5 dollars and they weren't long ...until her friends started trying to justify it to her and she recanted her statement and said it was reasonable. I don't mind paying for any service but I don't like the hidden charges and lying . read more

i have been going here since they opened and was always satisfied, until today. i came in to get an eyebrow wax for my birthday and this was not my first wax with them. i have been getting eyebrow waxes for almost a decade so i know how it's supposed to feel. she waxed the same area twice, i was unable to stop her because the wax was already applied and i mistakenly thought she was about to start tweezing my brows since she already waxed them, but she went over the most sensitive area twice. i called and told them a patch of skin was literally missing and the pain was unbearable and i had to get burn cream immediately after the wax to get some relief. they told me it was fine and to wait and did not offer me any kind of compensation, it wasn't until i called AGAIN hours later to tell them that my eyebrows were now swollen and still stinging that the reluctantly gave me a refund and didn't even asses the damage they caused to my face. my birthday is in 2 days and now all my pictures will be ruined thanks to them, this was my last time ever trusting them with any service and i would not recommend them to anyone. read more

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what an experience,,,, Great Nail Bar thanks for the excellent service