Easy to access space. They sell "air conditioned" vs non air conditioned floors. I got to take a tour of the place first. And ended up going without ac because that floor was so chilly, even on the Staff was really nice. Everything felt secure. The only con is access to the storage area closes a bit early. read more

Remember they require you buy insurance, insurance company did not pay you if they broken in on the top without damage the lock, insurance company policy won't pay you a dollar. read more

360 Storage Center - Footprints - Self Storage Near Me - Newark, California

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So rented a storage unit from this barely managed or run facility. Paid ahead of time and had a horrible time getting into facility after paying and given a code to access. Set it up on auto-pay and within 3-4 weeks got a text saying I owe my next month's rent. Tried to call, kept getting a vm with no return calls. Even during business hours!! They had some weird system to pay over the phone - so paid with my credit card. Got a confirmation # and showed paid on my card statement. After I spent over a half hour packing my car - go to facility to put items in. ACCESS DENIED. IT WAS the weekend and no one in Office or answering their main #.. Ridiculous. During business hours too!!! So I follow someone in thinking I can hopefully access elevator - NOPE. But you need your code to get out!! No one around so I sat in my car for 25 mins to no avail and calling 5x. Almost considered calling the Police since I needed to get home to get medication to my elderly mom. DO NOT RENT FROM THIS PLACE! Poorly run, managed and incompetent business. They may be a little cheaper - but NOT WORTH IT!!' -Jaime T read more

360 storage I believe sucks at my storage has been broken into three times in the last 6 months the security there sucks. Act like they're mad at me ladies who were in the office or very rude people that call center or rude call centers rude just overall not customer service savvy . Since I was broke into I've been trying to get a hold of somebody at the storage facility they said they would call me back right away it took him over 2 weeks the place is just really really sucky and they went in my storage to fix what it got broken in and I don't know how they got in my storage cuz I'm the only one who has the keys right read more

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If I can give this storage company a 0 that's what I would give them even less. When this place let go of all their staff except the janitor storage start getting broke into and when you called to report it and make police reports they still don't do anything but say we can't do anything or look at the camera with out a police report you get one and they still don't say anything. There was other people's stuff in my storage and my stuff was gone dang how us that when the lock was never broken or the janitor was the only one that has keys to lock you out it just a mystery. No it's obvious what happened read more

I am very disappointed. Fremont charged me $275.00 which I thought was all I had to pay and asked the counter representative why are you taking $275.00 is this the only amount i will pay. I asked if there was anything else I would pay and the representative says no. I get to hollister and hollister charges me $275.00. I basically paid over $500 for a truck I was not happy with. Kept shaking. And to double charge me and I kept calling the 800 number complaining of the charges. The outcome is I am was a not satisfied customer and they stole over $500 amount of not authorized and incorrect information given to me. NEVER AGAIN. I went to penske. 5 STAR STELLAR SERVICE. they explained to me of the mileage usage and what can help me save money. Mind you I am single mother of . a 14 year old and a 15 year old. They basically stole money to feed my children. read more

This place is very clean. The staff is really nice it is convenient for anybody that lives in the bay area like Fremont, Hayward, Newark, union city and other Bay Area . this is the place to for storage. Very reasonable and convenient read more

360 Storage Center - Office - Self Storage Near Me - Newark, California

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If you are looking for a secure and very clean place to store your things- then look no further. The staff is very knowledgeable and friendly. We actually moved from another storage company to here. Worth it if you need extra storage space! Highly recommend. read more

Yesterday we had an issue with the lock on our roll up door. The courteous assistant was able to help us resolve the problem and we really appreciated his help. read more

I needed a storage facility to store my brother's items from his apartment since he was admitted to a nursing home. Dealing with my brother's issues has been stressful however, working with 360 Storage Center, was the easiest part of the process. The had a special advertised but went even lower on the rate when I showed them an offer from a different company. The facility is very clean and well organized. The staff are kind, professional, caring, and were understanding and supportive of the stress I am currently experiencing with my family member. I highly recommend this facility. Thank you to Kayla, Christina, and Cindy for all your support! On a side note, I read a previous review from July 2020 where the reviewer stated these are "fake bought reviews". The company asked me to write a Yelp review and they would give me a $5 credit for doing so. They did not tell me to write a 'good' review, they only asked for a 'review'. I declined the $5 credit and am writing this review. All the other positive reviews appear to be in line with my same experience. If you are looking for a storage facility, I encourage you to call and visit and make your own decision. read more

These are FAKE bought reviews below. ilene is horrifying she will continually harass you and management is toxic unhelpful and unprofessional here. Ilene has left us voicemails harassing us and changing our contract without our knowledge and going up on the price AVOID AT ALL COSTS find a different place and do not for a second spend a dime here. Believe me I was trapped here and so glad I got out and moved all of my things. read more

As always, this has to be the best storage facility around! Very professional,courteous and very helpful especially during these uncertain times of Covid-19! Thank you Raymen (Manager) for your help! read more

I can't tell if this is family owned, but it sure feels like it. I love the customer service, here. I, also, feel safe while on the grounds after office hours. Oh! It's clean. So, very, clean. read more

Ambiance This place is a nice facility. It's made to cater to a different clientele. It has a conference room, WiFi, electrical outlets. Pretty crazy for a storage unit. Storage unit I rented a 10x10 unit. Very clean and right in the corner. I enjoy having it in that prime location. It feels a little tight compared to another unit I had in Redwood City. That is because I had brick on two of the sides instead of metal. I see people there all the time that I feel hang out there. Service The customer service had good and bad. One of the reps thought I could just see the model unit and I will take wherever they put me for the 10x10. I've never seen that before. I've been to half a dozen units and they always show me where it is located physically before I rent. The other rep understood and found a great site for me. I'm so glad she did that based on what type of items I was planning to store. I also got a chance to lock in a good rate for a full year. It was really nice and made my decision easy. read more

Since this storage facility was built few years ago I told myself "I like it". I am at this property for three years now and have great experience. The property are very secure, clean and the lightning was good. It's easy to "breath". Staff are friendly and helpful and the rate is reasonable. This place is safe. I highly recommend this storage property!!! I rated you "5 Star". Estrel O. read more

360 Storage Center is the best storage unit I ever been in. It is so Clean and New Safe - Good Security Great Friendly Staff Good Pricing - Variety of Unit Sizes I don't understand why anyone would go anywhere else. read more

Upset with A1 Storage or Public Storage's rates and poor customer service? My husband and I were in your same position, until we decided to check out 360 Storage Center. Their amazing staff was ready to hear my situation and was willing to work out the best case scenario for us. Since then, we have referred several family members who have also made the move from Public Storage and A1 storage to 360 Storage Center with great satisfaction. October marks our One Year Anniversary with 360 Storage Center, and renewing was not a questions. The facility provides clean storage units, pest-control, bathrooms, push carts, security cameras, shelf/boxes for purchase, and best of all, music while you are working in your unit. With 360 Storage Center, my husband and I feel confident that our storage stuff, is in a safe and cool place. We highly recommend 360 Storage Center to its competitors. Shout out to Aileen for being one of the originating staff members to help us and still continues to provide exceptional service. Feel free to use my name as a referral and then tell your friends/family that you referred them. 360 has cool promos for you. read more

Wow I moved my storage needs to 360 Storage almost a year ago and absolutely no regrets. The staff is amazing! The staff makes this business top notch. The attention, courteousness and professionalism of the staff especially the office manager Eileen should be recorded as a template on how to conduct your business. I come in to make adjustments to my storage units bimonthly and each visit I am greeted with a smile, the facility is immaculate and whenever I have a question I am promptly assisted and leave feeling satisfied that my storage items are secure. A good product does not determine the success of your business but with knowledgeable, attentive staff that has clear communication skills and a professional drive that truly is the key successful business. Keep up the good work! read more

I kept my items here for ~20 months and only recently left as I finally got a new home. I was so happy with this facility; these are highlights: - A reasonable cost given all the places I investigated, from SF to the peninsula - Pretty clean; some dust upon moving in but the overall feel is clean and well-taken care of - Large, climate-controlled space that was easy to access on the first floor - They didn't crazily spike the price after a year (but I know lots of factors go into this and may vary) - Staff was always courteous and helpful - My things were well-preserved and in good shape upon unpacking a year and a half later read more

Customer service is super friendly and easy going. Storage facility is super clean and secure. Each unit is individually alarmed. Office has an exact size show room, which is very helpful & they also have coffee and tea available for anyone who walks in their office. Great pricing & will work with their customers! read more

360 Storage Center - Self Storage Near Me - Newark, California

I've been happy keeping out belongings here for almost 2 years now. Price is a little expensive but you pay for what you get. Good secure facility with alot of surveillance. 1 BIG ISSUE...... Its now time for my family to move into a bigger house so my wife went to close our account. Our move in date is March 1st to our new home, our payment for storage is due on the 27th. Instead of pro rating the payment for 2 day we will have to pay the whole month of March top. They WILL NOT pro rate. We've paid on time every month with no issues. Just seems kind of money hungry. Still gave them 4 stars because the storage facility is clean and secure read more

I shut down my skateboard shop in Oakland and needed a clean, secure, and up to date facility to store my all of my gear. Not only did Raymen Manro and staff get me a great storage space, they got me a great price on a perfect sized unit close to elevator. The day of shitting down my shop, a truck was provided and all of my gear was transported to 360 Storage in Newark, CA safely with no incident. Very professional operation. I highly recommend this storage facility. They even have temp controlled units for wine storage for all of you wine drinkers and collectors. 2 thumbs up!!!!!!! GREAT BUSINESS. read more

I highly recommend this place! Raymond and Emilio were amazing. I was truly blown away by how friendly and helpful they were especially because we showed up right as they were closing. By far the cleanest storage place I've ever rented from. This place has state of the art security, climate controlled units, and super high ceilings. Not to mention they will price match any storage place in the bay area! read more

WOW! I have never met more professional people ever! I didn't expect the outstanding customer service that I received from a self storage facility! From the initial phone call to my first meeting with Raymen. They treated me as if I were family! It doesn't stop there... They actually have a driver bring a truck to your home so that you are to take several trips in your own personal vehicle. June, their driver is amazing also. Talk about going above and beyond! I've already started recommending this storage to everybody. Bonus feature... For the wine lovers they have a wine cellar just for you. Check them out he will not be disappointed! read more

I'm not a fan of storage units until I came here! I was referred by my dad. And you get credit for referring. 360 Storage is beautifully kept, and represented by a phenomenal woman Carolyn. She definitely provided great customer service with a wonderful attitude. I love that they have meeting/office spaces to utilize for work or study related activities. read more

Has been a tenant for more than a year now, always liked their tidiness and convenient location of the facility. I was able to maintain the fair rent price and even received a nice discount with a one year prepaid program. Raymond and Daniel were very personable managers you can communicate to. It would be nice if they had 24 hour access though, but still deserve a five start rating with what you get for the price you pay, especially for their full featured wine cellar if that is what you looking for. read more

The Staff is great! They're friendly and welcoming. I was given a quote after hours and was immediately given a ring back the next morning that I was quoted incorrectly and they have a special going on. Their price can't be beat in the area, especially given it's a new facility. The storage unit is clean and air conditioned. I initially was looking for a 6 month lease, but only needed the term for 3 months and wasn't given any grief. I would highly recommend 360 Storage Center if you're in the try-Valley area. read more

Awesome place for storage. Lots of variety in sizes, reasonably priced and super super clean. Aileen and Michelle were always super friendly and helpful. I wasn't the best tenant but they were more than accommodating and if I ever need storage I'm sure to come here. Thanks guys! read more

5stars! Hands down the beat storage experience I've ever had and it's all because of the team - Kaila, Cindy, Christina and June are the best! They are very approachable, engaging, and always always go over and beyond to ensure that my needs are met and addressed and in a timely manner. My interactions with them are always pleasant and they've really turned the place around in the last several months. Wish there were more than 5 stars to give :) read more

Really nice place for storage. Lots of variety in sizes, reasonably priced and super super clean. The staff is amazing! They always super friendly and helpful. read more

Nice clean facility! I was very thankful for use of the truck and someone to help move my things when I first got the storage. The staff is very friendly! Highly recommended! read more

I can't say enough good things about 360 Storage. I had never rented a storage unit before but I've heard my share of horror stories. Aileen and June made the rental experience easy for me - not only a clean unit and a great rate, but June went with me to the unit to make sure I knew how to use the lock, the secure elevators, etc. Later, my movers cleared out the storage unit for me, then Aileen called me to make sure I was done and avoid any future charges. Definitely above and beyond, great facility and great people. 10 stars. read more

They have taken care of my move and storage needs; all in one place. Need boxes, a truck, a driver, and a clean storage place for a fair price this is the place. And the staff are friendly and honest. So glad this storage center is here in Newark. Thank you. read more

Very helpful staff and prices are quite reasonable given the demand there is on storage. I began my initial search for storage with a thud and ended it with a large smile on my face. If you're in the market for storage I suggest you give 360 an opportunity to meet your needs. Facility is new, secure and very clean. read more

I just rented a space for my wine to be stored in this 360 storage Center's Wine Cellar. The Clear is clean, well organized, temperature regulated and well secured and has easy access from 7AM to 7PM, 365 days a year. I was extremely well served by Mrs. Aileen and Ms. Yessica-Who were efficient, knowledgeable, courteous and prompt. Have a temperature cooled wine storage , right in the middle of Fremont, Newark, Union city as well as easy access to Menlo Park and Palo alto is a great asset in the East Bay area and Peninsula. I recommend this place and their courteous staff , Aileen and Yessica for anyone looking to store their wines Vin read more

This is the best storage facility that exists! Their always friendly personal greet you with professionalism and courtesy. Climate controlled units keep your most precious items safe. Complementary coffee and tea are available at the office while offering water and Gatorade at reasonable $. Highly recommend this facility to everyone! read more

I had such a fantastic experience at 360 storage at Newark, Ca...The facility is pristine and constantly being cleaned. Being a new facility, all of the security features are top of the line. I'm able to store a LOT in my10×5 unit since the ceilings were so high. The staff here, especially June and Caroll Ann is an absolute pleasure to work with and make every person feel welcome. I would definitely recommend this location for all of your storage needs. read more

I been to a lot of storage units,im one of the customer experienced 6 different self storage,but this one of my latest storage unit im in for 2 years ,i moved here coz I transferred my work in east bay.360 self storage so far the best one ive ever tried,the quality of services,the attendant the new guy Emilio and the rest of the team where so helpful ,polite to costumer.the storage unit are well ventilated,it seems like you are checking in the hotel were air is colder and the units are so neat and clean,emergency attendants replies asap when you called everything is excellent.i highly recommend this one best storage 360 read more

The worst customer service, most unprofessional people, making rules up as they go along despite lease obligations, the cart issue stressful and inconvenient causing me lost revenue, torn miniscus, considerably more time. calling me in to come right away because my unit had no lock on it, assuring me they checked files it was my new unit they just issued me after unsuccessfully trying to convince me to keep the the old one which had a protruding lock problem and did not offer help moving my business inventory to new unit. yes mam it is your new unit k210, guess what? the rent you took off after me flying up to newark in morning traffic, stressing out that all my business inventory was now gone, and sore from having to move my heavy inventory twice and the cost of the ticket. was just a taste of the unprofessional, unfair practices of this company. the discounted rent does not mean anything if you keep making major mistakes causing your customers considerable time, stress, labor and money. When they rented the unit to me, the use of hand carts were available to residents from 7 to 7, when i showed up with a 17ft truck packed with new inventory I saw no hand carts to transfer to my upstairs unit, it was 4:45 pm, I went to office to inquire and now because even with all the cameras, monitors and alleged measures they take to prevent theft, they are having problems of the residents stealing and or keeping carts in their units and don't know who it or they are! So now if you have to use a cart you have to leave a drivers license with them and make sure your off loaded on their hours! and because my license was at the job I just left and it was almost 5pm, I was denied!!!! I had to keep the truck for one more day, incur more mileage cost to retrieve license, and eat the cost of the labor I paid that could not work the next day for me and move everything myself! no help was offered. Do I feel safe knowing they can't even monitor their own stuff let alone mine? no! If all this wasn't enough, they threw a lock on my property because I was 4 minutes late leaving, forcing me to stop what i was doing the following day and go to office to sign a paper saying I would be terminated if it happened again. Besides the punch out clock said "thanks Kristi late exit allowed come back soon" yes I was late leaving 3 times, only because the office was closed and I had to unload with no cart, upstairs in the poring rain! the lease I signed said something about a small fee not a lock thrown on my property and not forcing me again to abandon my plans or work for the day to sign a piece of paper to allow me access to my property!!! needless to say I put my notice to move out and was no longer granted access to my property after 5pm!!! the manager and assistant manager (pacific islander looking) are childish, vindictive and have no regard for obligations of their own company and when questioned, the standard answer is a made on the fly answer that fits the reason they think will answer the unfair practices they instill doing business. ridiculous! also the 20.00 they offer to me in return of my good review I believe is also illegal. BBB will be contacted! as well as the Rincon Group who issued the loan on this building and the owner who will be in court. i rent now at Saf Keep on Osborn Rd. they are professional, free truck, helped me move free and 2 months 1/2 rent. DO NOT RENT AT THIS FACILITY!! YELP, PLEASE INVESTIGATE THE 20.00 GOOD REVIEW BRIBE. IT IS TRUE AND UNFORTUNATELY PEOPLE CARE MORE ABOUT 20.00 THAN BEING TRUTHFUL. read more

Just rented here and it's been pleasant. Facility it brand new and so clean. Security is great, I feel safe while on premises and having my belongings there. Besides all that the staff has been great very helpful! read more