Customer service is amazing. The staff is always happy to answer any questions. I drive a good…read moredistance just to go here. 1.because of the customer service 2.because they're the only ones who have what I like to purchase. And lastly, I went in one day to by a cart and they forgot to order some, the manager or owner was there and was super chill, he gave me a discount at their expense because I had to buy a whole kit. Forever a customer here!! Keep up the great work

i recently went in to purchase a disposable vape and when I hit the vape it was completely burnt…read moreand disgusting. The owner definitely knows he's selling burnt devices don't ever shop here

Bought a disposable vape and when I opened it, it only had 85 percent. The selection is weak. The…read moreservice was ok, but the guy working wasn't too knowledgeable. I only saved a buck here.

as a business owner to another business your purchasers are very poor to deal with. Hard to…read moreunderstand over the phone and that's if they even answer you at all. It's very disheartening when I'm told i should be receiving a call and then never get it and then when I finally call I'm told to call back on a different day. This has been going on for three weeks so far. It's fine if you don't want my product honestly, just don't string me along. I feel sorry for the small artists who put their all into a product then have to deal with someone who could clearly care less about them and what their trying to sell. If you supposedly care so much about local artists wouldn't you try harder to make these people feel welcome to show there pieces. I can now see why so many start-ups would rather take their business ideas online rather than deal with large chains such as Mary Janes. Sincerely, swagstands.com

I received great customer service. They had the juice I was looking for in the correct mg and it…read morewas priced lower than other vape shops. I will definitely return to E cig vape shop on 104th Ave.

The gentleman that helped me was very helpful I can't see very well he read them all off for me and…read moreit was very respectful very nice showed me how to get myself signed up and I really appreciate him thank you very much guys

I really enjoyed the large selection and the friendly staff. They are so nice. However after 6…read moremonths as a customer, I've had quite a few issues that questions my commitment to Fatboy. I've had 3 disposable vapes that have failed after just a few days and was given no help to address this. No information on getting help from manufacturers. No offer of help which is their policy. Also. They don't get my preferred flavor and brand often I have called and requested them often but all I'm told is that they haven't come in. I appreciated the competitive pricing but I don't need cheaper as much as a unit that works completely. For this I recommend Fatboy as a standby secondary store but one should find a better store for consistency and better service. I'll update when appropriate.

Never coming here again. Bought Caliburn A2 pods 3 days ago that were defective and they can't do…read moreanything about it. $20 for 4pods that were all defective. Ridiculous. STAY AWAY

bought two Geek Vape vape pens Monday Gal said if we had problems bring it back with receipt and…read moreguy wouldn't take it back and wouldn't give me info to talk with mananger they flat out lied to US ! literally never charged it not even once and was broke ! one works fine other does not he claimed they said something else but was promised something totally different! gonna have my attorney call them Monday morning ! you can't lie to people in a business and get away with it

First time coming to the shop and bought two disposable vapes, they were both defective right out…read moreof the packaging. The strawberry/melon/apple blinked with a dead battery and the blue razz sizzled and burned the coil on the first hit. I called them within just hours and explained the issue. The guy I spoke to was short with me and unfriendly saying "all sales are final there's absolutely nothing we can do, it's state law". He asked me if I opened them up and tried them in the store, that was never offered to me or suggested. I told him that I understand what he said about state law prohibiting the issue of a refund. However I just moved to the area and I'm trying to find my regular local vape shop. I said this is my first time coming to your shop and $20 wasted. Are you able to hook me up with a coupon/discount for my next visit or just anything at all? He stonewalled me and said absolutely not, that's the name of the game with disposables they are all cheap quality and made in China. I won't be returning and I will be sure to share my experience of getting bitten by Viper-Vapor.

I have been going to Hawaiian Vapes for the past ten years. The staff(Captain Spawning) helped me…read morequit cigarettes after a major medical event. I haven't touch one since. Their shop is one of those where asked all the right questions to help you find the best product with a family member appeal. I would highly recommend this store.

I love love yam (Yoshi) and jay (jaiman). They bring every vibe to the transaction. I love coming…read morehere to buy my vapes or sit a drink for awhile. This place has such a great atmosphere. I definitely recommend them!

This is by far my favorite Vapor shop in town. The employee s are always willing to go the extra…read moremile to help me decide what flavors I will like as well as where to go if they don't have what Im looking for. The customer service is always top notch, they never make me feel dumb and they always take the time to explain anything I have questions about. Thanks Ausum Vapor, you guys Rock!

One of the worst experiences I have ever had in a vape shop. The sales associate was very…read moreargumentative and rude and had a chip on his shoulder from the time that I walked in. They are all smiles and nice when you're spending your money but should you have a problem with an item you purchased, beware! They will be extremely disrespectful and very rude!

Kalani was very informative and polite. The selection was…read morealso great! Will definitely be returning.

Super organized place very cutesy with cool decent merchandise & great prices. The services was…read moreawesome she had great energy and she cute. so I would definitely come check this place out!.