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321 Coffee - Downtown Raleigh

4.5 (28 reviews)
Closed • 7:00 am - 3:00 pm

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Samantha R.

This coffee shop is so cute and conveniently located at the intersection of Glenwood and Hillsborough. I opted for a tropical refresher. It tasted concentrate based, but it was light and not too sweet. I also got a ham and cheese croissant, it's a good size but make sure to ask to get it warmed up! Super friendly servi

Dirty chai latte with lavender
Jamie M.

This is a cute coffee shop located in downtown--conveniently near a yoga class I went to. They have done seating inside and outside--if it were warmer, this would have been a great place to read on the patio with a cup of coffee. Lots of options and sweet staff. They hire professionals with disabilities, which I really appreciate and like to support. My dirty chai with lavender was delicious and a great start to the day.

Carrot cake latte
Sydney H.

I came here on a Sunday afternoon and ordered a carrot cake latte! The cashier was very nice and I only waited a few minutes for my drink. Although my latte tasted fine, it tasted just like a regular vanilla latte :/ However, i do love that they had a few seasonal drinks and will definitely come back to try some other drinks. There are a few seats inside and lots of options for outdoor seating.

Buy bags of coffee to take home!
Tania M.

Great location! Great coffee! Amazing service! This is a small, very cute coffee shop in downtown Raleigh. Not only does the cafe employee individuals with intellectual and physical disabilities, it also sells snacks from other businesses that support individuals with intellectual and physical disabilities. Check out this great local coffee shop!

Friendly staff
Tom B.

Quaint, classy, and spotless! The coffee was perfect to kick off the day. The staff was super friendly, friendly enough to snap a photo. This place is a gem.

Inside
Natasha T.

The young lady behind tye counter, I think her name was Denise, was very friendly and helpful

Ordered a dirty chai here at the counter.
Mo F.

Love the mission of this establishment! It has a cute ambience and would be a nice place to work while having coffee.

Iced Dirty Chai & Iced Latte
Alyssa C.

My cousin and I went. The drinks look the same but the left is an iced dirty chai latte and the right is an iced latte, both have brown sugar & white mocha syrup. Both drinks were great! The place is small but the wall of windows (pictured) provide beautiful natural lighting. There's also a few tables for outdoor seating. Our cashier was very sweet, 321 makes a point to hire people with down syndrome. It's great to see a shop that shows their values in their day to day operations.

Cockroach
Scott P.

Came in for a cup of coffee before a meeting at WeWork. Went to take a seat and a cockroach was just hanging out. Decided to turn around and walk out.

Tasty peppermint white mocha & double caramel steamer!

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2 months ago

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2 months ago

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6 months ago

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2 years ago

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3 months ago

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4 months ago

Delicious coffee and great service! In and out quickly to make it to our first meeting.

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1 year ago

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1 year ago

Great staff and location. It super pretty outside space and it easy to order a quick drink while hanging outside.

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1 year ago

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3 years ago

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3 years ago

Located in a nice, clean area of Raleigh, it has great coffee and a wonderful staff. What more could you want?!

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Ask the Community - 321 Coffee - Downtown Raleigh

Review Highlights - 321 Coffee - Downtown Raleigh

“Walking in the coffee shop feels bright, open, and welcoming.”

Mentioned in 3 reviews

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A much needed sweet treat. I love how you can see and feel the local business support in here. Huge…read morecinnamon rolls with so many toppings to choose from. I decided to go with two of their speciality rolls, the J Cole- a banana based roll and the Biscoff cookie butter roll. Overall a great roll, I do wish they would come out warm, which does make the roll slightly hard on the outside. Super friendly!

I'm so sad to leave a 2/5 star review but my experience here was not what I was expecting. I was so…read moreexcited to try this shop because I had followed this business on Instagram for years. I finally got the opportunity to try it recently and I brought my boyfriend and his brother along with me. When we arrived, The person working there was nowhere to be found and we stood there confused for a while. When he finally came out to the counter he seemed to have his mind completely elsewhere with headphones on his head, and he even told us to "ring the bell" when we were ready to order, and turned around and left into the back room. Finally, after making up our minds and placing our order, As he was preparing our cinnamon rolls he was grabbing them from the glass enclosure thing and literally throwing them into the to-go containers, the impact they made upon landing made an audible thud. The service we received made the experience Cinnaholic disappointing, but once we ate the cinnamon rolls that we bought they were very tasty. The "old skool" flavor was our favorite one as cinnamon rolls are very sweet so any added toppings just push it over the edge. I did feel like the rolls were lacking that ooey gooey cinnamony center, and I wished the frosting was a bit more evenly dispersed over the roll as large dry spots were exposed. But overall they were yummy!

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Bar counter top

321 Coffee - Downtown Raleigh - coffeeroasteries - Updated October 2026

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