We've had a great experience with Stone Canyon Apartments. The team is very responsive and quick to…read moretake action whenever something comes up. One experience that really stood out was when one of our packages was accidentally delivered to a neighboring apartment complex. The Stone Canyon team went out of their way to retrieve it and deliver it directly to our door. They're also very receptive to feedback and willing to accommodate reasonable requests, such as wearing shoe covers when entering our apartment. We really appreciate their professionalism, responsiveness, and willingness to go the extra mile for their residents.

This review is for the Stone Canyon Management Team - Maribel and Bri. I've only been here two…read moreweeks and haven't completely settled in yet, but I wanted to share how wonderful they've been. From the very beginning, they were informative, kind, and provided exceptional customer service while my partner and I were choosing our first apartment together. It truly means so much to start this new chapter of adulthood in a place that already feels so promising. I'm really hoping my experience here continues to be a positive one. I like to stay at places long-term, and I'd love for this to feel like home until the day we're ready to buy our own house Stone Canyon, please be good to me!!

Been living here going on 3 years! First it was just me and my husband and now it's us and our baby…read moredaughter. Pros: very affordable price, great manager-Brandy, has been helpful since Day 1 and was a major reason we chose to live here, ample parking, gated facility, close to shopping, no roaches or ants, friendly neighbors, well kept swimming pool, and modern apartment. Cons: some neighbors are a bit noisey, especially at night. We are used to it but it gets old after awhile. And kids in the pool in the summer. Don't even think you're going to get in there when the kids are there. Overall, it's been a great place to live and we plan on staying until we can afford a house. Brandy is the major draw to the place she's beyond warm and inviting and willing to help. My in-laws were recently homeless and Brandy was trying to help us get them in but we were unable to due to their bad credit, but we were really touched that she cared. Honestly the price of the apartments are very reasonable. We like living here a lot and feel safe with our infant as well. I wish there were washer and dryer in the units-community laundry sucks, but there's plenty of washers and dryers. You won't be unhappy living here :-)

I want to take the time in show appreciation to Brandy who was helping me. Her service was just…read moreamazing! Her customer service and response just outstanding. I will definitely be referring people here. Thank you Brandy

the residence was very clean at all times. maintenance requests were done in a timely manner. gym…read moreis top notch though I wish I were able to swim laps in the pool. super friendly staff. I didn't give 5 stars solely due to the location.

The girl at the front desk was very rude. I would not recommend. After one staff said she would…read morework with me, when I got there it was a different ball game. People take there job soooooo, I am disgusted and the property is beautiful. A lot of people are gonna say ok bye, because of the rude girl at the front desk. Have a blessed day.

Being a resident at Casa Sierra apartments, I've seen managers come and go and with that being said…read moresome managers/leasing agents have been better than others. Therefore, I would like to recognize Destiny the leasing agent for her professionalism and assistance!!! Having staff members who are approachable, helpful, and willing to work with residents makes a difference in the overall living experience at the place you thrive to call your home! She's truly a sweetheart who puts so much dedication into her job and truly cares for the residents needs! I appreciate Destiny and her positive contributions she makes to the leasing experience. One of the advantages of living at Casa Sierra is that the rent is genuinely $200-$300 less than the surrounding apartment complexes. Overall Casa Sierra offers a reasonable place to live!

IF YOU ARE CONSIDERING MOVING INTO THIS PLACE THEN PLEASE READ THIS BEFORE YOU DO…read more I know that the price point may seem appealing but I promise you that it is not worth it. This place has become an absolute disaster and has been for at least more than a year. In that time they have had a lot of management turn around which has made this place an absolute nightmare to live in. For starters, many of the residents here are very inconsiderate. Parents who let their kids run wild and do whatever they want, lots of screaming at all hours. These kids leave trash and toys all over the property and management does absolutely nothing about it. There is a pond on the property and kids are often messing with the animals. On the topic of the pond, it is very unkept and if you live near it good luck with the mosquitos. For the last month the pool has been a green swamp and nothing is being done about it. Most of the units are outdated and lack central AC. You are stuck with a small loud unit that only cools the living area so you will NEED to buy units for the bedrooms. The laundry is incredibly expensive and the laundry room is always dirty, full of peoples clothes everywhere (including the machines since inconsiderate neighbors will let them sit there for hours after they are done), and machines that are always broken. If you are trying to do your laundry on the weekend, then good luck. For a household of two, we were spending over $130 a month on laundry alone. Parking is an absolute nightmare if you only have one carport. Extra parking per unit is $60 a spot for a cramped spot with more inconsiderate neighbors who don't park properly. There is very limited visitor parking spots and management is always threatening to tow. Residents with their own spots will park in visitor parking and have their own spots open, which will leave no parking for any of your visitors. There are only two handicap spots and residents with their OWN parking spots will take up those spots which leaves no accessible parking for anyone else who needs it. Management does absolutely nothing about the issue. They allow smoking in units so if you have a neighbor who smokes (like we did) then it will travel into your unit and even though you bring it up to management nothing will be done about it. There are also roaches and ants and you will be told that there is nothing that can be done about that either. There is zero accommodations or accountability on behalf of management and reaching out to corporate is an entire mission on its own. Do yourself a favor and pay the extra few hundred dollars to get yourself a better place to live with better amenities and has the reviews to back up that it is indeed a better place to live. Save yourself the misery and headache.

We have been residents at the groves for a few years. Every community has  good things and bad…read morethings. I want to focus on the community environment and how the manager team has treated us. Maintenance guy is professional and respectful when he enters my apartment to fix things, which I appreciate because I dislike nosey people. If he can't fix something he will let the manager know and she will schedule someone as soon as they are available. He keeps the community clean. He usually sweeps all the leaves on a windy day. The manager is one of a kind manager. Her focus is on getting the job done and on time. She is respectful and at the same time consistant. I really appreciate her because she will go the extra mile for you and is very fair. Some managers take advantage of their authority, but she seems to be very reasonable and fair.even to those neighbors that break the parking rules and are getting towed. I usually see her walking up and down the apartments. She is definitely not a ghost manager.haha  It feels good to have a manager that cares. Some of the neighbors keep to themself, but I appreciate that most of the neighbors are respectful. And I really enjoy the holiday spirit everyone has in this small community!

This is a safe and clean community! Stephanie (current manager at this location) is always…read moreavailable and willing to help you. She's always attends to my maintenance issues and always cares to listen. She always responds in action right away. Great community! Great management!

Lived here from March 2021 until Jan 2022. The ONLY reason I left was due to relocating to a new…read morestate for my job. Cindy and Serjio are great! Excellent communication, very personable, and quick to address any maintenance issues. The apartment complex was well maintained! Neighbors were quiet and the laundry room was never packed when I went. I absolutely LOVED my apartment. If you can, get one on the 2nd floor that faces the orange groves. The balcony was very spacious and the view was GAWGEOUS! Can't tell ya how much time I spent taking in the sun and watching the hummingbirds! Cranford Court definitely feels like a bit of a hidden gem. If I ever end up back in California, Id gladly return!

I've been living at Cranford Court Apartments for over six years, and I truly appreciate the…read moreexperience I've had--especially during the time Kay was here. Everything was excellent: the environment was always clean, communication was clear and consistent, and work orders were handled promptly, often the same day. She maintained a safe and well-kept community, and I was very happy during her time as manager. I also want to recognize Manny from maintenance. He is an outstanding employee--hardworking, reliable, and always communicates clearly about work orders. His work is consistently high quality, and he takes pride in what he does. I sincerely hope Cranford Court never loses him. It's already disappointing to see such a great manager go.

Buildings are old and you can hear all the boards creaking if you live in the downstairs units from…read moreupstairs neighbors. Staff is rude and good luck if you fall under hard financial circumstances because they are not willing to work with you. They are quick to evict you and make it difficult for you throughout the whole process even though you are willing to pay for late rent. Legal fees are ridiculous which makes it harder for you to get back on your feet. As a tenant of 6 yrs it is disappointing how they can disregard your commitment to them and take legal action against you this quick. In my opinion I would look elsewhere just to avoid the headaches.

They deleted all the negative reviews. There isn't a recent review because they're hiding them…read more This was the worst complex I ever lived in. The staff tried to steal parts of my security deposit. They will charge you $10-$50 extra for cleaning fees on what they say you're charged in hopes you don't look at the receipt from the vendor they used. I caught them doing this 4 times and they never explained why they did that or apologized. The staff is beyond rude, lazy, and will ignore any request you have. Our car almost got stolen from here. There's break ins weekly. Glass from car windows get shattered and they never come and clean it up. And the apartments have a bug problem. Avoid this place at all costs.

Lived here for the last almost 7 years! Manager's always on top of stuff, maintenance comes when I…read moreneed it, facilities are always clean, gardeners come weekly, good environment!

My experience with this new property manager was disappointing. Communication was difficult, and…read moreshe was often hard to reach when the gate breaks. The application process also became more complicated and less smooth than it had been previously. Overall, she has not made a positive impression on us as residents. If anything, the experience has been the opposite.

This place has gone above and beyond for us (residents) in many aspects. The property is clean,…read morequiet, residents are wonderful and diverse, service requests are handled promptly and professionally, but most importantly the property manager, Ms. Lori, has excellent customer service and great work ethic. She is prompt with handling any issue and is a lovely presence at the apartments. I suggest this place to my friends and family often. A great place to live for all ages. The ONLY thing I would say that requires attention would be the lack of parking space for visitors. It can be a jungle out there. But since the foundation cannot be changed or updated due to space, I will not lower my rating. Five out of five!

Worst mistake of my life. I moved out this month. Took very good care of the place and the owner…read morekept the whole $1500 deposit and more for painting. I only put up pictures and curtains. I got charged $900 in labor. I have never in my life been charged this in any other apartment complex. The owner is beyond greedy.

We had Mike from maintenance help us today. He went above and beyond. He patched the wall…read moreperfectly, and fixed the shower for us. He took his time to ensure everything was done properly and kept us informed on what went wrong. Thanks Mike!

He came did the work was polite fixed it n left .He did a very good job.Fifbbrry good good jobread more