He came did the work was polite fixed it n left .He did a very good job.Fifbbrry good good job

Management is really helpful, friendly, Janice is very attentive. Maintenance is extremely fast and reliable. The only thing is sometimes people in comm areas are a bit noisy even after 10pm. Loud music. Some patios at the lower apart are really dirty with dog waste, not to pleasant to see that. Non resident from the complex just walking around the property. But overall I think it's a good place to live, close to restaurants and very close to the 91 freeway! read more

The maintenance at this complex is awesome. My water heater had a leak in the evening. I failed a report first thing in the morning Mario for the maintenance crew showed up to assess the problem. He did so right away. Upon doing so he began working to replace the water heater. Mario replaced the water heater in a safe and timely fashion. He was very professional with his work. He was also very helpful with informing me with the setting. read more

I recently scheduled a maintenance request. Juan arrived and took care of the problem quickly and with a great attitude. This is not the first time he has come to my apartment for small maintenance issues. He is always friendly, professional, and hard working. I just wanted to take a moment and show some appreciation. Thank you, Juan. Be blessed. read more

Juan the maintenance guy was very helpful at our apartment at 709. Very helpful and great service, 5 stars!

We had Mike from maintenance help us today. He went above and beyond. He patched the wall perfectly, and fixed the shower for us. He took his time to ensure everything was done properly and kept us informed on what went wrong. Thanks Mike! read more

Really great place to live! Leasing office takes really good care of the whole place and offers great community engagement!

This apartment is something else... I have never lived somewhere this horrible my entire time being a renter for a decade. This apartment had roaches, they didn't address it until they were in my bed. I had my car towed for not having a sticker they never gave me. As I was moving, the apartment had termites. If you end up living here, do so at your own risk. read more

Mike from Maintainance came and fixed our AC went above and beyond on a Saturday. Our AC was struggling and with the warm weather he came and fixed and waited to make sure everything was good. Since we have two little kids. read more

Best place to live! We've been here several years and happy overall. Best recreational facilities, like the Pool areas, Gym, re- structured parking facilities. Every neighbor I've talk to are also very happy here! read more

Janice is the BEST! She really helped calm my nerves in what was a very stressful situation. She displayed empathy and genuine care. I'm very grateful to her. read more

If you are looking for a new home, I strongly recommend Corona Pointe Resort. I've lived here for 5 years and have had a great experience. The customer service and maintenance team are amazing,and they really go all out for the residents. They keep everyone updated on important issues and help spread word when pets get lost. They make every holiday special and keep clean safe environment. read more

Submitted a maintenance order to fix or replace the very old refrigerator and stove oven. When submitting my report, it adked when should maintenance come. I specifically put Friday because someone will be present in the apt to watch over maintenance but they showed up on that Wednesday when no one was in the apt. They also didn't fix the refrigerator, they just lowered the temperature so it wouldn't leak (which defeats the purpose of a fridge). No follow ups or updates or anything either. read more

We've had our Refrigerator worked on for the SAME problem 3 times now and it is STILL leaking We have asked for and NEED a NEW Refrigerator, but keep getting put off. Same thing with our Clothes Dryer. we have been Faithful Renters since we moved in back in 2012, and Maintenance has NEVER been the best...Yet our Rent keeps going up...Go figure. We were promised on at least 3 occasions that our Carpets would be cleaned ...We're STILL waiting years later. So we've not been treated the best, but we've remained faithful Renters, thus far. You would think there would be some appreciation and professional courtesy extended for the longevity of faithful Renters, but that has not been our experience. read more

Would like to thank Mario on the maintenance team for doing a great job with our issues. He was fast and efficient and made sure everything was how we wanted it. read more

Hitting my 10th year at Corona Point this summer. This complex has gone through positive changes from where it was when I first moved in. Had issues with Corona Pointe Management my first few years here, but they have shown some improvement. One thing Corona Pointe does well is maintenance. Their maintenance crew is on point! 10/10 for all work orders they've fulfilled for us. They're always timely, honest & great at communicating. A HUGE shoutout to Mario. Our oven stopped working. As I've stated, we have been here for 10 yrs & the oven we have was here when we first moved in. It was NOT a new oven. None of the appliances we have were new at move in, so I can only assume that the oven has been here well past 10+ years. In addition to that, only the 2 small burners work while the 2 large ones have been out for at least 2 years now. We were literally holding onto this thing for as long as we could. With that being said, we were pretty confident that this oven needed to be replaced, but management pushed to see if it can be repaired instead. Thank you Mario for advocating to have this oven REPLACED! These are the kinds of employees that make Corona Pointe worth living here. Thank you for being honest & fair. Thank you for taking care of tenants who have LONGEVITY here at Corona Pointe. As always, the Maintenance team was swift with this work order. Ticket submitted 4/28, oven was ordered and replaced on 5/3. Can't say thank you enough to Mario! Such a sweet man. read more

We chose this community because it advertised itself as a smoke-free environment, but unfortunately that is far from reality. Residents smoke marijuana inside apartments and in common areas regularly. It honestly feels like, because there are so many vacant units, management has started allowing disrespectful and problematic behavior just to keep apartments occupied. People make excessive noise, leave pet waste everywhere, smoke, and drink alcohol at the pools without consequences. Management is fully aware of these issues, yet instead of enforcing the rules, they only send "friendly reminder" emails to the entire community and never take real action. That is exactly why many long-term, respectful residents are leaving. This place is nothing like it used to be. Another major issue is the lack of professionalism and communication from the office staff. They constantly promise solutions they never follow through on: "I'll stop by your apartment." "I'll leave you a letter." "I'll call you." "I'll send you an email." None of it ever happens. Most communication is only by phone. They avoid responding to emails, likely because they do not want written evidence of complaints or promises. On several occasions, staff members were also rude and dismissive. When residents no longer feel respected, everything else loses value. read more

Maintenance turnaround time was very quick, they actually came earlier than I anticipated. Sinks are working better than when I first moved in! read more

I submitted a maintenance request, and the very next morning Mark showed up and came extremely prepared! The request was to fix some vertical blinds. He replaced all the broken ones and even provided extras incase others broke in the future. He even had the suggestion to store the extras over the current blinds, which was so clever, because you barely even notice they're there. I'm addition to the request, I asked him to fix a couple more things around the unit, and he was so friendly and happy to help! When I asked questions, he answered them so thoroughly too! I was very impressed! My boyfriend is moving soon, and because of Mark's professionalism, I decided to recommend an AMC property. My boyfriend too my recommendation and applied to their sister property yesterday! read more

We recently moved in I needed some minor things repaired in the apartment Mike and Tyler went above and beyond the call of duty and made sure that when they left our request was met excellent work Tyler and Mike thanks again. Tyler worked on our refrigerator. It was the second time a maintenance person had worked on it but his first time he actually thought outside of the box and got it working thanks, Tyler. read more

"We have had a wonderful experience living at Corona Pointe Resort. A huge thank you to Mrs. Dolores and Ricardo, who are always attentive and keep the community looking spotless. The entire staff is incredibly friendly and welcoming. Mike Ulices are very efficient . Whenever we've needed maintenance, they have been extremely fast and efficient in resolving our requests. We are honestly so sad to be leaving, but we are moving only due to work-related reasons. I highly recommend this place for its amazing amenities, including the beautiful resort-style pools and the 24/7 fitness center. The location is also perfect--it's very close to the highway (91 Freeway) and surrounded by great food spots, restaurants, and grocery stores like those at Riverwalk Plaza. It truly has everything you need nearby! Juan And Rosa . Thank you read more

Juan Ramirez in maintenance was amazing! He helped us solve our issue with a clogged toilet quickly and cleaned up after himself nicely.

Always fast service. Lived here over 11 yrs and never experienced any worries regarding my apartment

I've lived at Corona Pointe before in 2024. We decided to come back in 2025. Janice made our come back super smooth and easy. She made us feel right at home again! Janice was super flexible when it came to our move in date and key pickup! She also made sure we did an inspection prior to move on. Thanks Janice for everything and for making this move easy! - The Jensens! read more

simple you want a nice place to live, clean place to live and when something goes wrong at your place out of your control the fix it. fast and correctly read more

This place is a joke. Honestly if you can afford anywhere else then go there, this complex is one of the cheapest ones in the area for good reasons, let's name a few: 1. Theft and break-ins, they say it's a safe area but there's always homeless walking thru and since it's right off the freeway there's at least one car break in or vehicle theft a month. Not even mentioning the vandalism (on cars and the property) 2. "Resident services" is practically nonexistent, have any issues? you can call but they won't answer. and if you go in to the office the girls working will finish their conversation and then treat you like an inconvenience, they act so entitled for some reason even though... (i'll stop before i accidentally insult them and their competence) 3. There's absolutely no regulation for the tenants so you could have someone blaring music all day and all night and the office wouldn't care, they'll literally do nothing. And the so called security is literally an old man driving around a golf cart at night. They HAD a decent security but i guess it was too expensive so they down graded. 4. PARKING, there's easily more cars here than there are parking spots so if you come home late or on the weekend Good Luck! Also they'll tell you there's a waitlist for garages and other spots that's "moving quick" but once you're locked in they'll tell you there's 20 people on the waitlist and it's moved 3 spots in the last 2 years. 5. Want to enjoy a summer night at the pool? well every summer the pools are closed two hours earlier than normal because it's an inconvenience for the office otherwise 6. The "cleanliness" is all an illusion. Any buildings that aren't in direct view don't get touched by maintenance or the cleaning people, some of them even have roof gutters so full that there's weeds growing in there! If weeds growing on your roof isn't a bad sign idk what is. I could go on and on and i'm sure i'm going to get the same automated response that most reviews get that includes a phone number to call to "discuss the issues" because no one here will ever actually listen to a complaint like this. And i guarantee if i did call no one will answer, and if by some miracle someone does answer they're not going to change anything. Whoever owns this place really found the least competent people they could to put them in charge and it absolutely shows. read more

Mike Valencia did a great job on our first maintenance request. Very informative on what was the issue due to the the prior maintenance or repairs . Will request Mike again if needing anymore repairs read more

Hi All, I have lived at the beautiful Corona Point Resorts for over seven years now. This is a shout out to the maintenance department. Today (05/08/25), Mike and Mark replaced a toilet in my unit. The installation went very quick. Both Mike and Mark were polite and professional in every possible way. The new toilet works great and they cleaned up everything before leaving. The whole maintenance process has always worked well from always getting a live person when you call to their email updates keeping you informed on your maintenance request progress to the friendly lady who calls to schedule the work. It's another beautiful day at Corona Pointe Resorts. Thanks for caring to employee great staff members like Mike and Mark. Kevin M. read more

We made the right choice. My sister and I researched, compared, and toured several properties, and Corona Pointe stood out to us the most. Between the two of us, we ended up visiting the property three times. Each time we visited made it easier to narrow down our options. We had a poor experience at our last residence, so we wanted to make sure we went the extra mile before choosing where to move next. As we went the extra mile, so did Corona Pointe staff. Everyone we've interacted with has been extremely helpful, inviting, and professional. There's always someone available when we need assistance, and the staff does a phenomenal job at communicating with residents. Corona Pointe is the epitome of bang for your buck. You definitely get what you pay for. There are several pools/jacuzzis, a large tennis court, walking paths, several activities and classes, a large gym, etc. This property is BY FAR the best I've ever seen. I was taken aback by all the amenities. I love that the property is ALWAYS clean and maintained. The few maintenance requests I've put in have been resolved in record breaking time. There's usually a fix within a few short hours, if that. I've been here several months now, and the only complaint I have is I didn't find this place sooner. P.S. I've seen lots of doctored or flat out fake photos for residences, but the online photos for Corona Pointe are real. read more

I wanted to go ahead and do a big shout out to this place. My Wife and I recently moved in to the townhomes and we love it! We had a very easy time applying and moving in. We called multiple times and had multiple viewings for our new home (BIG SHOUT OUT TO MICHAEL ON THE LEASING TEAM). We also have had a great maintainence experience. Mike installed our ring and fixed some stuff for us and he was super kind and awesome. I first met him just walking around, and he was super kind! read more

Don't let the beautiful pool and soccer field fool you! Do not let the staff fool you. If you enjoy your peace and quiet after a long day at work, DO NOT move into any apartments ESPECIALLY apartments near the soccer field or play ground! Residents use these as a public park! They bring alcohol even though it's against the rules. They bring glass bottles even tho it's against the rules. They stay and play loud music and monopolize the facilities for hours and well into "quiet hours". Other kids can't play bc they don't want to interrupt the party. The soccer field was not designed for competitive soccer. It was meant for small kids and families to play. However, it is taken over by the big kids and adults every single day & the ball goes over the fence and hits ppls cars, setting off alarms and jacking up paint. It is sooo loud with the yelling and screaming and cussing! Every time the ball hits the fence or goal post or someone kicks it, it sounds like firework going off In the distance. It's hard to listen to it all day. I have no choice but to keep my windows and sliding door closed. No fresh air! I'm forced to use my AC instead. Plus, they refuse to instate "quiet hours" earlier than 10 pm. Same at the pool. No key checks are done even tho there is a "2 guest max" rule. they never fallow up on anything. A lot of lip service and no action. I've been here for 3 years and it's been a nightmare. They have a bunch of rules but they don't back them up. Ppl living here don't pick up their trash or dog poop. They bring so many guests to use the facilities and the security guards do not do key checks. other resident feel like they can't enjoy the pool areas bc the hot tubs are taken over by little kids. Well under 12 years old, unsupervised and yelling and slashing. I have not been able to enjoy the pool once since moving here. The first year and a half I lived with cockroaches and crickets in my apartment. I asked over and over to have this taken care of. I had to buy my own bug sprays. I was killing about 15-30 bugs a day And I am super clean!! I had rats living in my walls last winter. I could hear them scratching and crawling all evening. i told the office and they sent a pest company over. They set the traps and only did the first step. Then CPR changed companies and never followed up again. Resident don't care about anyone but themselves. They throw trash over the wall and make a huge mess for everyone else to deal with. You'll get a lot of "friendly reminder" texts from staff but no consequence. So the behaviors never stop. The floors are paper thin and you hear EVERYTHING! They protect the rule breakers, non residents, and teenagers that aren't paying rent and disregard the tenants that do everything right and just want to live in peace. Good luck! read more

Really enjoyed my time at corona point resort. The staff is friendly, I had the most comfortable experience working with Mikyla in the leasing office. She's professional and accommodating and always has a smile. Maintenance is easy to get in touch with. The main pool area is so nice like a resort. I would highly recommend this community. read more

Poor management also the town homes have viynle flooring they dont tell u that you find out when you try to move ur furniture around and tear it they doo that cause they no its cheap material and theyll take ur deposit to fix it the dish washer never works i was there for two years and a half had maintenance look at it several times also parking sucks theyll have u park ur extra car out on the street also they dont let u use ur own bbq even tho the ones they have at the pool area never works they are quick to have your cars towed so look forward to getting ur card towed the security gaurd will watch u while u unload ur groceries and that u dont leave ur car in front of ur garage read more

I was a tenant here. It's one of the most awful apartments complex I've lived in based on Management. The leasing office is a joke. Most of the women working here just collect a paycheck except Aracely she's very kind and honest and will help. There was a shooting while I lived there, a guy who threaten his own life with a shot gun and multiple car break ins. As well as horrible parking and alcoholics being evicted. Over all get out or opt to be somewhere else. read more

My husband and I have living at Corona Point for 8 years. I love the amenities and the staff are really nice. But I want to shout out a few members of the maintenance team Mike ,Mark and Brian. Our air went out and not only did they get it fixed in less than 24 hours. They also let us borrow a portable air conditioner for the night. read more

Just moved in and I'm already very impressed with my new apartment! Ruben in the front office has been extremely helpful and responsive throughout the entire process. The community is very clean and quiet, and I was pleasantly surprised at how spotless the apartment was when I moved in. Ruben went above and beyond to make sure I got exactly what I was looking for. Maintenance came by today to clear the weeds off my patio and even helped me hook up my Ring camera -- truly great service so far! read more

prompt in tenants servicing needs & concerns .. very active with the community involvement..happy

If you're looking for a smoke free property this isn't it. Apartment 513 smokes EVERY morning afternoon & evening on the balcony. When a complaint is filed nothing happens. I have an 8 month old child that can't get fresh air when home because they're smoking at all hours of the day. Highly recommend finding a different property as I'm leaving ASAP read more

Maria is super helpful and is always making sure my questions are answered. she makes it a fun environment.

I loved living here! Well maintained and staff is amazing. Any time I've gone up to the office with questions Darien is always super helpful and friendly! read more