This review is for the Stone Canyon Management Team - Maribel and Bri. I've only been here two…read moreweeks and haven't completely settled in yet, but I wanted to share how wonderful they've been. From the very beginning, they were informative, kind, and provided exceptional customer service while my partner and I were choosing our first apartment together. It truly means so much to start this new chapter of adulthood in a place that already feels so promising. I'm really hoping my experience here continues to be a positive one. I like to stay at places long-term, and I'd love for this to feel like home until the day we're ready to buy our own house Stone Canyon, please be good to me!!

Easy move in. Bri was the best! Help our little family get into a nice home where our son will have…read morehis first steps

I want to take the time in show appreciation to Brandy who was helping me. Her service was just…read moreamazing! Her customer service and response just outstanding. I will definitely be referring people here. Thank you Brandy

The apartment manager Brandy is very easygoing but firm. She makes sure the grounds are clean &…read moreit's always very well kept. She's approachable & always professional.

This young man Tyler, maintenance worker at our apartment complex, is just so knowledgeable and on…read morepoint! He has helped fix things around here so quickly. He has been a life saver! Tyler has even checked back in with us- to ensure everything is still running smoothly! Tyler is hands down an excellent "Jack of all Trades", maintenance worker. Thank you so much Tyler, we appreciate you!

The Lofts are unmatched. I've lived in other places before coming here and I can say without a…read moredoubt that they do it better here. Lena, Jose, Dani, Haylee, Tyler, Maria, and everyone who works here have made this location such a joy to live at. The neighbors are great and we love our apartment, it is home through and through. It's a bit bizarre to see folks bash this place for things that they know exist before even signing on. We were made well aware of the train before we even finished the tour and we were on board knowing full well there would be noise. The staff make every attempt to help residents when things arise. I had an issue with a homeless person poking around my apartment and Lena helped me sort it out asap. Jose has been the most helpful and handy person on the planet. He's even come after hours to help me sort out some things in my apartment. I love using the amenities and the property is well maintained. It's a great location to live as well with good access to downtown! I have noticed stray cats in the past, but they don't cause any issues. They look like they've been fixed by the looks of their ears since they've been tipped. They are not disease ridden that's just a harmful misconception. This street seems to be home to strays as they live down the street from what I seen. Them stopping by is inevitable, but they are not pests as others have seemingly implied. If you leave them be they will roam away as they roamed in. If you take reviews at face value then it can be easy to get carried away. The overwhelming regard for the lofts speaks for itself. Thank you Mission Lofts team for all that you do.

This apartment complex is conveniently located down the street from La Sierra High School, the 91…read moreFreeway and major shopping stores including the Tyler Mall. The landscaping grounds look to be well maintained and free from litter or debris.

Current resident - I have been living at Casa Sierra for 1 year and 9 months now. (I moved in…read moreAugust 2024) My lease ends May and I can't wait to move out!!!! I've had issues since I have moved in. Closet sliding doors are very sensitive and constantly needing to be put in place. The balcony's screen door always falls off when I move it. The apartment is outdated. There is a wall heater in the Livingroom that I never turned on because I'm afraid to catch the place on fire. The wall AC needs to be on all day in order to cool the entire apartment. All the doors get stuck because fresh paint is being painted over old paint. We constantly have to pull on the doors to open and shut them- it shakes the whole building. No upgrades have been done since I have lived there. Homeless people go through the garbage bins throughout the day. They know when the office goes to lunch and when they close for the day to enter the apartments. I have gotten my car broken into, luckily, I didn't have anything worth stealing, but they did take my phone chargers. Right now, what I am dealing with is homeless breaking into the small storage in my car portal and stealing things I leave in that area. They've came 3 times in less than 2 weeks to go through my things and leave the mess for me to clean. I made police report but apparently no one can do anything. Sadly, after speaking to other residents, they have also dealt with homeless stealing their belongings from their storage. The break-ins are happening during the day. (Management is aware of all this.) They hired a security guard a couple months ago (hes only here at night). I have seen him walking around a couple of times and it's not the same person all the time. ( I tend to wash my clothes at night, so I see the person.) There are 8 washers and 8 dyers, not enough for everyone who lives there. The washers and dryers are very small. My family of 4 can use up to 5 washers. I wash weekly.$$ Washers are $2.25 and dryers are $2.50 - most of the time there is a washer or a dyer out of service. Don't get fooled by the landscape!! It looks nice and beautiful but with all these issues it's not worth it. You can find somewhere else for a reasonable price with better amenities. I know a lot of residents are moving out because of all these issues. I paid $2,125 not including water or trash in 2024 (can't remember how much water or trash I paid at that time) for a 2 bedroom and 2 bath. I renewed my lease only because I wasn't in the best situation to move out. My rent went up in 2025 - to $2,253 + $6 pest control + $35 water + $30 trash = $2,334. I received my renewal letter and if I sign for another year the price would be $2,366 + $6pest control + $35 water + $30 trash I would be paying $2,437 - These apartments are not worth that.. for $50 more I can live at the Corona pointe resort apartment and enjoy their amenities for a 2 bedroom 1 bath.

I've been living at Cranford Court Apartments for over six years, and I truly appreciate the…read moreexperience I've had--especially during the time Kay was here. Everything was excellent: the environment was always clean, communication was clear and consistent, and work orders were handled promptly, often the same day. She maintained a safe and well-kept community, and I was very happy during her time as manager. I also want to recognize Manny from maintenance. He is an outstanding employee--hardworking, reliable, and always communicates clearly about work orders. His work is consistently high quality, and he takes pride in what he does. I sincerely hope Cranford Court never loses him. It's already disappointing to see such a great manager go.

Just moved in and I'm happy with how things are going! I love how clean and peaceful the apartment…read morecomplex feels. The location is fantastic too, being close to lots of restaurants and bars which makes outings really fun. Overall, it's been a good experience so far!

They deleted all the negative reviews. There isn't a recent review because they're hiding them…read more This was the worst complex I ever lived in. The staff tried to steal parts of my security deposit. They will charge you $10-$50 extra for cleaning fees on what they say you're charged in hopes you don't look at the receipt from the vendor they used. I caught them doing this 4 times and they never explained why they did that or apologized. The staff is beyond rude, lazy, and will ignore any request you have. Our car almost got stolen from here. There's break ins weekly. Glass from car windows get shattered and they never come and clean it up. And the apartments have a bug problem. Avoid this place at all costs.

I've moved to The Hills of Corona in 2021 and have stayed when Greystar owned the community to…read moreAfton that happened in the summer of 2023. The only issue I had was during the transition of the community app to schedule for maintenance or pay for rent, the new portal had to confirm my bank account and it took a few days for it to verify. On the posting by Afton, it says because of the transition, residents have ten days to pay the rent for the upcoming month. I paid my rent on the 5th which was before the month and they still charged me a late fee! Luckily, after back and forth emailing, the manager was able to waive the late fee which required signatures. So far, Afton has done a lot of positive changes such as fix some of the broken and cracked sidewalks that were not level and a hazard to navigate around. The maintenance crew is great! They are quick to respond to most issues unless it's like a water heater issue which obviously is not a quick job to do.

I love living here, as a deaf single mother to three its hard to feel safe. but living here over…read moreone year has been nothing but a safe friendly environment! the manger Isa is friendly always waving at everyone & checks in with everyone everytime i have a problem with my apartment isa always sends the maintenance man really fast to fix the problem thank you for having this safe environment for me, my kids and for everyone!

My experience with this new property manager was disappointing. Communication was difficult, and…read moreshe was often hard to reach when the gate breaks. The application process also became more complicated and less smooth than it had been previously. Overall, she has not made a positive impression on us as residents. If anything, the experience has been the opposite.

Worst mistake of my life. I moved out this month. Took very good care of the place and the owner…read morekept the whole $1500 deposit and more for painting. I only put up pictures and curtains. I got charged $900 in labor. I have never in my life been charged this in any other apartment complex. The owner is beyond greedy.

Moved here 3 months ago and I have to say the rent is cheaper than anywhere else I looked it's…read moreMONTH TO MONTH so if I find a house I can leave with a 30 notice and it's quite. Definitely a good apartment complex...

Management is really helpful, friendly, Janice is very attentive. Maintenance is extremely fast…read moreand reliable. The only thing is sometimes people in comm areas are a bit noisy even after 10pm. Loud music. Some patios at the lower apart are really dirty with dog waste, not to pleasant to see that. Non resident from the complex just walking around the property. But overall I think it's a good place to live, close to restaurants and very close to the 91 freeway!

We chose this community because it advertised itself as a smoke-free environment, but unfortunately…read morethat is far from reality. Residents smoke marijuana inside apartments and in common areas regularly. It honestly feels like, because there are so many vacant units, management has started allowing disrespectful and problematic behavior just to keep apartments occupied. People make excessive noise, leave pet waste everywhere, smoke, and drink alcohol at the pools without consequences. Management is fully aware of these issues, yet instead of enforcing the rules, they only send "friendly reminder" emails to the entire community and never take real action. That is exactly why many long-term, respectful residents are leaving. This place is nothing like it used to be. Another major issue is the lack of professionalism and communication from the office staff. They constantly promise solutions they never follow through on: "I'll stop by your apartment." "I'll leave you a letter." "I'll call you." "I'll send you an email." None of it ever happens. Most communication is only by phone. They avoid responding to emails, likely because they do not want written evidence of complaints or promises. On several occasions, staff members were also rude and dismissive. When residents no longer feel respected, everything else loses value.

Dear future tenants, Updating my original review, we moved…read moreinto this complex 3 years ago and have seen management come and go. For the most part it's been ok regardless of who is working the front. The staff is always on top of fixing things, it's clean and neighbors are easy to live next to. However, this parking situation is getting out of control. We have 6 guest parking spots for the entire complex. We pay $3,000+ to live here and get one garage spot, plus pay an extra $75 monthly for an extra spot because like most working households we have 2 cars. That being said, we can't have anyone over, ever. Having a nanny come to watch our babies, impossible. There's no parking. Family over? No go because there is no room for cars to visit. It's progressively getting worse. People have to park in the turning lane on the street outside of the complex which makes it extremely unsafe to exit the complex. I went on vacation for 10 days and had to get "permission" from the front to have someone park in the spot I PAY FOR, while I was gone to watch my animals. Today, my parents came to drop something off and parked in the front where it says "future guest parking" because the street was full and the 6 guest parking spots were taken, it's Sunday. They were inside my apartment for not even 10 minutes and got a warning on their car from the front office that they were going to tow. Definitely reconsidering signing my lease again next year because I find it so unreasonable to be on the higher end of rent prices but unable to have any visitors over. Seems pretty greedy to me, the tow truck is constantly here now. Do better!!

Update: I have lived in this complex now for 4 months and the only positive thing I still have to…read moresay about this place is move in process with Riley who unfortunately is no longer here. More recently I have had horrible experiences living here. Just 2 weeks ago, a friend of mine stayed (first time I've had someone stay)...well she woke up the next morning to all of her belongings stolen from her car. Her entire work backpack and lunchbox was gone at 6:30am Saturday 12/13. We are teachers, so her entire district computer along with personal bank statements had been stolen from her car. How scary to have your entire life swiped from you in the matter of hours. Another complaint is the parking. This isn't a huge complex but it is big enough. Well they recently changed the amount of guest parking spots and today 12/26 Denise told me there are 14 guest parking spots. I have had multiple guests over and none have counted more than 5-8 guest spots which are ALWAYS filled. Even if there are 14 spaces, that is not enough to cover any of your residents to have guests over because let's be honest, those guest spots are not always filled with guests' cars. To add a cherry on top of all this mishap, my sisters car was just towed right outside the office this evening. The tow truck company the apartment complex claims they use "Rock Bottom Towing" is not who towed my sister. RBT had us call RPD to locate the car. We called and were told that Hook and Book Towing had her car. We called H & B and sure enough they had her car and we recovered it for $491 dollars. She had a paper warning on her car and was towed within the same day. I understand she may have been parked out front of the office a little before closing time 6pm, but to receive a warning and a complete tow the same day seems ridiculous to me! A day after Christmas in a complex that has "14" available spaces for guest? Come on! I would not recommend this complex to anyone. They care only about their monthly rent and couldn't care less about their residents. On top of everything else, homeless people roam the complex at all hours of the day and steal packages off people's porches. When I was complaining to the office about my friend's work laptop another resident was complaining about packages being stolen weekly. There are no cameras surrounding the buildings and there is no passcode to open surrounding gates which is such a safety hazard especially to those residents with children like myself. Shame on you The Hawthorne.