Awesome girl crew staff awesome people. They got my truck in fixed it new and also my other truck…read more If you want get great conversation, customer service and great work from the guys there. This is the place.

My car was hit in the parking lot of Walmart. I searched for body shops in the area and didn't…read morefeel confident I would find one that I trusted to do excellent work and be affordable. After calling several shops, when I called for an estimate, I spoke with Justin and I knew then that I found an excellent shop! He was informative, honest, helpful, and professional! He also helped me with my insurance who was not very cooperative. They did an above and beyond excellent work!! They also offer a variety of detailed cleaning which I plan to have done. I was satisfied with the work and the overall experience from beginning to the end was priceless!! They even did a little cleaning in my car which was filthy! I highly recommend them!!

Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

Bloomington Collision Repair is a top notch business! The whole process was very smooth, they…read morehandled everything with ease! I will absolutely take a vehicle back there if ever needed. They fixed my car quickly, professionally and at a good price!

These guys deserve SOOO much praise not only for there hard work and top notch service, but also…read morefor being such absolutely kind and caring people throughout the whole experience !! They really went above and beyond both times doing work for me. I'll be a lifelong customer and they will always be my recommendation for work on your vehicles! They are simply THE BEST IN DA BUSINESS!!

Bauman Trailer Sales has a GREAT dealership. They were very helpful in answering our questions and…read moreproviding the information we ask for. The Formula trailer is another story. The under side of the trailer was already rusted. When I got under the trailer to install the stabilizer jacks, it is very obvious the frame was painted from the top side only. Large paint runs hanging from the vertical wall of the frame and no coating on the bottom side of the frame. The steel frame around the ramp also has rust at several locations.

After a tree crushed my enclosed cargo trailer, I was on the search for a replacement. I had a…read moreflatbed trailer I wasn't using and wanted to trade. After several visits to area dealers, even all the way to Springfield, IL, with a promise of a good deal only to be frustrated with the low trade-in I found Bauman Trailer Sales. I spoke with Chad Bauman on the phone and again the promise of a good deal if I came out. So I took a chance and made the trip to Goodfield, IL and so glad I did. What a pleasure it was to work with Chad on the purchase of a new cargo trailer. His trailer prices were already at or below his competition. His prices was so good I bought a second trailer to replace the flatbed! Thanks Chad for working out a GREAT deal for me two new trailers!!! Thanks Again! Rusty Thompson Pekin, IL

I have also been going to Chuck for repairs for years now. Honest, friendly, reasonable prices,…read moreand fixes things right. He lets you know if you have any other concerns with your vehicle (other than for what you brought it to him), which I find valuable; but doesn't press or try to oversell his services. If you are close, Mary may even give you a ride to and from home if you have to drop off your vehicle... which is a godsend for me, as I don't have anyone close to help me in this respect.

Well Its time for new break and went to Chuck again, Great prices and done in less 5 hours. Honest,…read moretrueworthly and always helpful....Please Chuck never retire as Bloomington/Normal needs you.thanks again

Had another shop tell me i need to replace my engine. BNTP inspected my truck and came up with no…read morereason to replace engine. They replaced value cover gaskets and change my oil so they could see if any metal shavings were in the oil as the other shop told me there was. Know were found and their cost was less and the mechanic are great. Brandon is great dealing with customers and explaining things to you. We just dropped the wife car off so yes we will be going back and would say other should also.

Got service here and left with a totalled car. Paid thousands of dollars for them to "fix my car"…read more Got on the highway & almost every single light was on. New shop told me I needed a whole new engine, etc and quoted me over $7k. After I was told months ago my car was in a good shape for it's age. I still don't know what gearheads did but my dream car now sits in a junk yard

My daughter's car needed many repairs. She is a college student. They fixed everything and even…read moreboosted the ac. They gave her a great price for what they did. Her car has never ran so great. I am forever thankful to Viva the owner and will always take my cars there for repair from here on out. I can't say enough great things about them. I was supposed to have surgery that day when her car gave out, I was very thirsty and one of the employees gave me his orange Gatorade! I needed it so much, the kindness and caring they all showed to us that day will never go forgotten!! Expert work on the car for the best price ever, just can't thank them enough, they went the extra mile!!!

This place is amazing. Josh took care of me and he was awesome!!! I had been to two different shops…read morebefore coming here and each place before had tried to sell me on thousand dollar repairs on completely different things. Josh took my car for a drive and in five minutes he had figured out that it was a minor issue with tire alignment. And he didn't even charge me for the diagnosis. I cannot recommend this place enough, I was seriously starting to doubt that there were any honest mechanic shops left but this place restored my faith.

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.