You have to show up…read more I called to have some minor electrical work done at my home. I sent a description of what I wanted and even provided photographs. I was told my appointment was his first stop on the scheduled day but he never showed up. I called after he was more than an hour late. The woman that answered the phone said she'd call the electrician and get back to me. Twenty minutes later she called and said "he dropped the ball". Yes, he certainly did. It sure makes you wonder about the legitimacy of all of the 5-star reviews he has (mostly from Yelpers with only a few reviews).

NO OTHER COMPANY was willing to have this level of transparency, integrity and honesty. Kevin, May…read moreGod further bless you and this business! I have been looking... And I can with confidence affirm that this is the absolute BEST electrical company for pricing (based on my quote and conversation with Kevin). Will provide an update upon completion of the job.

Emily and Cody showed up for an estimate 30 mins past the agreed time. They provided an estimate of…read more$8,500. My other estimates have all been below $2,000 (except 1, I left them a review on Yelp also), and lowest one being a bit below $1,500. This one is by far the biggest scam in all of Kansas City. This should qualify for attempted robbery. How is this not criminal? Shameless and disgusting. Hope your business burns to the ground. Response to the below: First, learn to count and type. There are 2 other companies that I left poor reviews for. People should be informed of the truth. I know that is something that is unknown to you and the people who work for you. You actually have the nerve to respond to me and try to justify? Wow. Who raised you? How can you even act surprised from my feedback? Can you focus on the pure number that I was quoted? Your "business" quoted me with $8,500 when the real cost of the job is below $1,500. Do you understand that the kids you sent to my address just tried to scam me for $7,000? Of course, with your permission and teachings! You are not running a business, you know exactly what this is. Do not make assumptions about how many companies I have had provide me with estimates based on a few poor reviews on Yelp for people like yourself. Your mind thinks this is about the price? This is about morals and ethics. Best of luck staying in business. The world needs more people with morals and ethics, try to get some. Call me anytime so I can lecture you about the consequences of your behaviors. Try having some shame. Take accountability for being called out on the truth and realize you cannot hide your true colors. Best of luck to you with karma. Feel extremely grateful that I am not filing formal complaints against your business yet. Do NOT dare justify or act surprised when you know exactly that the kids you sent have 0 morals also and are going nowhere in their lives, similar to their boss. Learn from this, stop these kinds of acts against people immediately. Get some morals and ethics, and don't let me catch you doing this again to anyone. I will file formal complaints and have your "business" shut down if you don't understand what that means. Because you are NOT running a business, and you won't be allowed to continue to operate under such name. Change, and begin treating people fairly. Otherwise, be prepared for the moral and legal consequences. Your choice!

When I asked if they could give me a quote they assumed I meant over the phone. I was expecting to…read moreschedule a time for an onsite estimate and they didn't want to schedule an estimate appointment, only wanted to schedule a time to install and told me it wouldn't be accurate to give me an estimate over the phone. It was at this point I realized they were not interested in my business. I informed them that I already had one estimate but wanted a second. He told me the estimate I received sounded fair. We ended the call, and a few moments later I get this voice message. To which I thought, no thanks. "I was just speaking with one of the guys and we thought we would come out tomorrow and take a look at the situation anyway give you a quote maybe we can do better. Give me a call at - when you get a chance thank you..."

Preface: I've always loved coming here, to browse. Bought a beautiful entryway light about 2016 or…read more'17. (Jim is awesome and knows so much about the industry). Barbie worked at the front desk and was helpful and kind. Have LED candelabra bulbs for my light. One bulb went out about 2-3 years later. At the time I purchased, Barbie had told me these lightbulbs were long lasting. I think 7 or 10 years, if memory serves me correctly. I took burned out bulb to the store and Barbie replaced it. Well, a second one burned out at the beginning of this year (2023). I tried to go up once (it's near my home) and found out store was closed. So, planned to return soon but life/ health issues prevented. 7/27/23: got there today, no Barbie. I explained to a woman at the desk re purchase and needed bulb. And I handed said woman the bulb. She was condescending. First words were: "Well, they (bulbs) don't last forever"! I said that I knew this and what Barbie had said about life of bulb. The woman then said, again in her same tone: "Well , Barbie was wrong". I was a bit perturbed and said to give me the bulb, that I'd go elsewhere to buy one. She mildly protested and said 'no, wait' but at this point, I did not want to do business with her.

Always a joy to work with. Jim is very knowledgeable about the construction business and his…read moreproduct.

Absolutely great service and friendly. Was patient with my issue and was able to help me program…read moreeverything.

Called twice. Both times they took all my information and discussed what the issue was. They then…read moresaid they would transfer to someone so they could call me to schedule an appointment and someone would call back. No one ever returned my call.

I bought all the fixtures for my new contemporary home from Premier. I have strangers stop to ask…read morewhere I got my exterior lights. The whole house looks great and Ryan helped us make every selection and delivered service above and beyond, fixing problems that weren't even his responsibility. This is a company that was an absolute pleasure to do business with and Ryan was exceptionally knowledgeable and helpful.

Very disappointing. The camera didn't work properly and they wouldn't refund any of the cost of the…read morerental. Their terms and conditions say they offer to inspect and test the equipment before they hand it over but they failed to do so.

I haven't been in person yet, but just from talking on the phone with Jessica, I'll definitely…read morecheck out the store soon! I was looking for a locally owned business that actually sold bulbs, as sadly, the other local lighting stores don't, and the big box stores don't sell the good quality ones. Jessica was extremely helpful and friendly on the phone, and said that they had some available in a different lum/K than I was looking for, but could order them. It's so nice to see a company that cares about quality products and customer service!

Very helpful and customer service was great. We will go back if we need parts or serviceread more