1. Diamond Electric Service

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Olathe, KS

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Ferguson Bath, Kitchen & Lighting Gallery

Ferguson Bath, Kitchen & Lighting Gallery

(25 reviews)

$$$$

I'll start by saying I'm not a big fan of signing in to talk to a salesperson. It worked well not…read moresigning in when we were just browsing. No one bothered us at all. The downside to that was no one was there to answer our questions. We made another trip when we were ready to buy and when we signed in we were helped by Anne. What we saw on our first trip and decided on was all sold à la carte so to speak. Anne told us how all of it worked and what we needed to do what we wanted. I don't understand all the bad reviews saying they aren't sold all the parts they need. Everything we said we wanted we were told exactly what we need to make it work. So everything being sold seperate,it all came in seperate shipments. The first was the valve body for the shower, very heavy, very beefy. High end stuff here. Had a small issue with one part and left Anne a vm after hours. Within ten minutes I got an email saying a new piece was on the way. For the price of this setup I'd almost like to find something to complain about, but right now I just can't. This will outlast me and I'm sure the next homeowner unless they just want something different. I'll try to post pictures when I get it done. Thanks again Anne!!

I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's…read moreSummit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

Wilson Lighting - kind of important for the shade to stay put

Wilson Lighting

(30 reviews)

We have furnished three new homes with Wilson Lighting fixtures, furniture and accessories over the…read morelast 15 years. The Wilson staff is a pleasure to work with. Our consultant Lashell is professional and very knowledgeable. Recently we had a large staircase fixture with three shades to be replaced. Caton was very patient throughout the long process. The shades to be replaced were high and problematic to reach in the staircase. Senior Technician, Joe with Lance and Parker assisting, did a flawless and clean job during the replacement process. I highly recommend Wilson Lighting for your lighting, furniture and accessory needs. Thank You Bobby !

I was forced to use this company by my builder when my house was built, and the experience has been…read moreextremely disappointing. I purchased several light fixtures from them, only to later find the exact same lights at Home Depot for one-third of the price. On top of that, about ten of the fixtures were missing a small bolt/nut that holds the shade in place. This makes changing a bulb extremely difficult. Only one fixture included the correct part, which is how I even realized the rest were missing. I searched every hardware store in town for this tiny 15-cent nut--no one carries it. When I contacted Wilson, they told me to reach out to Maxim, the manufacturer. Maxim then told me to contact Wilson because they were responsible for making it right. In the end, I was told I'd have to pay $10 per light fixture for each tiny nut--something that should cost pennies and should have been included in the first place. This is unacceptable customer service. After paying hundreds of dollars for fixtures, the least they could do is provide the missing parts. You would think a lighting store would carry basic hardware for the products they sell. Instead, for what they want to charge me for a few tiny nuts, I could buy several brand-new lights. Absolutely ridiculous. Would not recommend this place at all

Diamond Electric Service - electricians - Updated November 2026

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