I believe this company has lost its luster…read more They were "five star" when I had 25 window blinds and four electric blinds installed eight years ago in my new house. The product was good and the installation was flawless. But now eight years later they seem to put the customer last. This evaluation stems from a recent encounter when I requested help from the company after a battery for one of my electric blinds wouldn't accept a charge. Their immediate recommendation was to replace the motors for all four electric blinds at a cost around $1,000. Needless to say, I was stunned by their recommendation. I was pretty sure it was either a bad battery or a bad charger. They offered to send a technician out to assess my problem as long as I agreed to pay a $150 trip charge. Well that offer just sucked all the joy out of me. Instead, I asked if I could speak with a technician so I could describe what I discovered after conducting some basic testing. They said they would have someone call me, but nobody did. Further testing supported my belief that the charger was bad. I found an exact replacement online for the device I had, but the manufacturer had discontinued it. That told me everything I needed to know. I found another charger on Amazon for $15 and it was delivered the next day. Thank you Amazon. The new charger worked. Problem solved. I have to say I was extremely happy that $15 for a new charger saved me from spending $1000 to replace four window blind motors.......plus a $150 trip charge (eye roll here) .... :). Bottom line: they might still do good installations, but their follow-up support needs some work.

They don't deserve a single star. Horrible. 5 months after I contracted for shutters, I have holes…read morein my walls, shutters that were made much too big for the windows - they installed them anyway, taking 8 hours to do 3 windows. The shutters slats don't open because they hit the wall rather than the window clearance. I was told it would be fixed 4 in 4 weeks. I called after 5, spoke to the president and he told me he's look into it. I called twice more that week and texted him twice. Crickets. I gave them time to fix it and ONLY called after I gave up and posted a negative review. That phone call was to berate me for not "knowing" that after 5 months they were going to reorder them. I lost thousands because they continued to screw up, blame others, and ignored me. I won't give them another chance. A verrry expensive lesson.

I would highly recommend Carpet Country. Also, I believe it's important to support local businesses…read morelike this one. Selected a patterned carpet which is a little more of a challenge to install. Had a minor issue during installation but was quickly resolved. Lisa handled the situation professionally and swiftly. Tom, Candy, Rita and Lisa were all great to work with. I look forward to hiring them for my next project.

Fresh perspective and stellar service! After our home was completely destroyed by renters, we were…read moreturned away by Lowes and Menards and Home Depot. We were quoted weeks before they could inspect. We stopped here on our way back to the house and the gentleman who greeted us was not only friendly and inquisitive about our situation, he immediately escorted us back to the house to take measurements and survey the damage. We sorted through their carpet selections and found a perfect match at a reasonable price. They arrived next day and went above and beyond to ensure the space was clean and prepped and that the end result was fresh and comfortable. We couldn't be happier with this service!

****Updated review**** Wow, what a difference a year makes…read more Yelp readers, this is a lesson in giving second chances even when you have a negative experience. So last year was a complete disaster. I had someone come and give me a quote and had no less than 4 broken promises of someone to come and do the install. A year later, my husband asked if we were going to try again. The owner did reach out last year after my negative review and an email I send to him apologizing after-all. Reluctantly, I reached out again this year. I contacted the owner directly. He responded right away and welcomed the opportunity to provide service this year (Christmas lights). 10/10 experience! Someone reached out scheduling my date, someone texted to confirm my date, someone called the day before to confirm the layout, we even FaceTimed! Someone called the day of to confirm again, and the confirmed person arrived on time! He did an amazing job. When I asked for one thing he confirmed I really wanted it like that and once he questioned it I realized I didn't, it wouldn't have looked good so I appreciated him asking as opposed to just doing it like the layout said. He tweaked things once he looked at it from a distance and I mean the entire experience was just amazing. So much so we are going to have them quote us some permanent outdoor lights for our backyard. Hands down I would recommend them.

Contracted them to have my house pressure washed including a deck and to clean the gutters, for a…read morehefty bill $652.90!. Their guy showed up on the day of service but only finished half because apparently his equipment did not work. Came in the next day and told me he finished it, but when I got home I noticed my front brick of the house was not even touched and had lots of debris still. And that's where things went downhill. Even though I paid their overpriced invoice of over $650 right away as I thought they'll stand behind their work, I got nothing but run around from all their people who not only ignored my calls and even rescheduled me for the wash but never even showed up nor apologized for again wasting my time and eventually stopped returning my text, calls and emails!! they got their money and they're gone!!

I have a rental that had 4 broken windows that needed to be replaced. Reached out to Gilpin Glass…read morefor an estimate and they were able to get a guy out fairly quickly to make an assessment. Price was fair and the guys that came out to install the new windows did an amazing job. I would highly recommend these guys if you have any windows in the house that needs replacing.

By far the most professional and competitive glass service team in Indy! From start to finish they…read moremade my repair a breeze. Shoutout to Tracy for making scheduling very easy & thanks Nick for the awesome work! Had a cracked pane on my old insulated casement window, called Gilpin first since they're a local family owned shop & pretty close to my house. They quoted me an estimate I thought was too good to be true, $250 all in. Scheduled an estimate/measurement for a few days later, ordered my glass and a week later their tech Nick knocked out the job in an hour flat. Nick was swift but delicate throughout the process & his caulking was very clean. His removal and install were impressive, never forced anything & clearly mechanically inclined. Final all in price was $251.32! I called 2 competitors for estimates and they were 1) not as friendly and 2) 30-50% more expensive. Call Gilpin if you need your glass serviced & remember to tip your technicians!

Low and behold there was an abundance of left over wood. Zero communication back. The Amish co…read moredid supply great product of wood. Js I did have to buy $600 in hardware lucky I found the same stuff on Amazon for faster shipping. Yes I had to as you see here in screen shots Pergola refused to give me the remaining hardware I paid for in full once already

Bought a quality built pergola in 2020. Paid extra for the upgraded 10x 10 support posts. Our posts…read moreare now rotting. This should not happen a a structure built to be outside in the elements. The structure was painted when first installed and paint was reapplied the second year. We were getting ready to paint this year when we noticed the rotting wood. The paint application looked good but just wanted to apply a new coat. I have made several attempts to contact this company and have received no response. I was told by a former salesperson for this company that this is typical for this company. I strongly encourage you not to buy your pergolas from this company. They do n ot stand behind their work and their products are inferior. The wood they use is air dried not kiln dried and that makes a big difference. Please do yur homework there are many there reputable people that you can buy from you do not need to waste your money with this outfit. Steve

I hired Reardon to install carpet in one of my rental units and they did a great job. The edging…read moreand more challenging requests were completed well and the installers were professional and experienced. I was pleased with the work and the price. This is the second time I have worked with them and I would encourage anyone considering carpet installation to get a quote from them, you will not be disappointed :)

WOW!!! What a different house now!!! We have a 110 year old…read morefarmhouse and it had disgusting carpet and old vinyl flooring that was more than 25 years old. Brian and Ray came out and put new vinyl sheeting down and JUST WOW!!!! It was 7 1/2 days of work for these poor guys because they had to tear up old nasty carpeted floors, put new sub floor down, level floors because they were just so uneven(as much as an inch and a half) but they did an AMAZING JOB. From the start of the project with Jamie who came out and measured, met us at the company and showed us the flooring, and to the end product with Ray and Brian who are very nice, professional, and easy going, it was just a great experience. I also want to thank Athena who I talked with at the company and on the phone. She is very sweet and helpful as well. The guys put trim down around our fireplace hearth tiles and where the foyer meets the dining room. And it was just a great call on their end to use the wood trim for the foyer and the black painted for the fireplace tiles. You want a job done, get Reardons Flooring!! We actually told them we wanted them back after the first of the year(2026)to put flooring down in 2 more rooms for us!!! They've got our business as long as they stay in business!!! Thank you Reardons!!!

If you are looking for new flooring, Kent and the team at Carpet One Greenwood are the people you…read morecan trust. They did a major renovation for us in our last house, and because of the outstanding results, we knew exactly who to call when we recently acquired our new home. The new house has an unfinished multi-purpose space, and we needed flooring that would look great and hold up to everyday use. Kent helped us select and install luxury vinyl plank flooring that fit both our style and our budget. He listened to what we needed and made the entire process simple and stress-free. The installation team was excellent. They took an unfinished room and transformed it into a clean and modern space with a flawless finish. Their craftsmanship and attention to detail really set them apart. We will continue working with Kent and Carpet One Greenwood because they are reliable, honest, and consistently deliver quality results. If you want a flooring team you can count on, this is who you call.

Carpet One provided excellent customer service. Ron was the nicest guy--patient, helpful, and…read moregenuinely cared about making sure I got exactly what I needed. I really appreciated how easy and stress-free he made the whole process. Highly recommend!

Evan and Cory professionally installed our countertops and it only took a few minutes. They were…read morefriendly, loved our dogs and gave us cleaning tips!

I had cutting edge countertops replace my kitchen tops this January 2026. They knock my backsplash…read moretile out of the wall. When I filed a complaint they said they are not responsible? That I the owner should replace it. It was in place before they touched it. I won't be a repeat customer.