The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

When we first ordered the custom shades for our home (close to $30k), we were very happy. Sales…read moreprocess was very good, initially. When installation was done, several shades were not done correctly and required a personal visit from upper management to agree to reorder the right size. We purchased a second home and used Zingas again. This time, it was a color issue. Again, it took MANY calls, emails, etc to get someone to take a look and realize the color was wrong! They did ultimately reorder them, but the process was terrible, frustrating, etc. Since then, we have been happy with the shades, including many motorized shades. The biggest issue now is the service process. It is IMPOSSIBLE to speak with anyone. Requiring customers to do all the paperwork online, and then wait until its convenient for them to reply is awful. I'm not sure what happened, but not having a live person answer the phone for service is a huge mistake. I cannot recommend them any longer.

good experience! I felt glass express had great price,…read morequality work. would use again!

From start to finish--a big thumbs up! I called and the receptionist eased me through the process…read moreof the estimate. Bob came out and did a great job measuring and letting me know what my options were. After about two weeks the glass arrived, and I was promptly called to schedule the installation of the glass. The technician was professional and friendly! From a price perspective, Glass Express offered me the best deal. I highly recommend them for your home or commercial business. Now, I don't hope I need their services again, but if an accident happens it's good to know they are there!

Some of their employees aren't exactly professional. It was 7:30 in the morning and I'm being…read morecalled a "mfer." I'm also in a trade at work trying to conduct my business. Was then told, "I'm not the only person working in the area." When the guys working for this company have been taking up that whole area for a week. I didn't respond negatively towards them, I just moved along. But to be called a mfer at 7:30am, or any time for the matter, is very unprofessional. I don't deserve to be treated like that for trying to do MY job. As tradesmen we should be working together without conflict.

We had Hoosier Glass come out to the School for the first time yesterday to replace a window and…read morethe experience was very good. The practitioners were very professional, they cleaned after every stage of the window replacement and the entire process was quick. We will use them again and would definitely recommend them to others.

This business has staff who really know what's available - and who will help you design the right…read morelighting solution for your home. We did a major remodel and the options are a little overwhelming. But the staff asked good questions. Once they knew my constraints and how we were going to use the rooms, they helped us make the (much shorter) list of what would work without breaking the budget. Very professional and knowledgeable. I'd certainly recommend this business.

We love our new lighting! Andre installed 3 ceiling fixtures and 2 ceiling fans quickly. He made…read morecertain there were no dimmer issues with the fan lighting. Andre was courteous and efficient. Wish we had upgraded our lighting sooner!

Very Courteous customer service and prompt installation. Very pleased with the service! Will for…read moresure use them again!!!!

On March 30th I emailed Furniture Fix with photos of a dresser that I was interested in having…read morerefinished. After a week and a half and I had not received a reply, I was looking on their website and found a form that you could use to submit your contact information, basic request and photos. I submitted the info and a couple of weeks later, still no response. I then called them. I spoke with a woman and she found my original email and asked if they could have a chance to review it and call me back. I said no problem, it is now May 15th (a couple of weeks since I spoke with her) and I still have not heard back from them. I am not in a hurry for this project and if they were short staffed I wouldn't have minded waiting until they had availability, but I don't understand the total lack of response.

Josh was a great salesperson helping me to skip so many options and presenting what he thought met…read morethe criteria I wanted. We were happy to see his recommendations and made the choice quickly and easily. The zebra blinds are something new and are great fabric addition. The motorized rollers are great, and work well and make life a lot easier for our bay window. Dale his installer was here and did an outstanding job removing the old and replacing the new. We had seven windows which he got done in less than 2 hours. I was very impressed with the organized way he did things and his pleasant banter throughout. Thanks Dale great to have someone so efficient. It was a very painless and well executed sell and install. Would recommend this company to anyone, any time. The Window Valet is the way to go people.

I believe this company has lost its luster…read more They were "five star" when I had 25 window blinds and four electric blinds installed eight years ago in my new house. The product was good and the installation was flawless. But now eight years later they seem to put the customer last. This evaluation stems from a recent encounter when I requested help from the company after a battery for one of my electric blinds wouldn't accept a charge. Their immediate recommendation was to replace the motors for all four electric blinds at a cost around $1,000. Needless to say, I was stunned by their recommendation. I was pretty sure it was either a bad battery or a bad charger. They offered to send a technician out to assess my problem as long as I agreed to pay a $150 trip charge. Well that offer just sucked all the joy out of me. Instead, I asked if I could speak with a technician so I could describe what I discovered after conducting some basic testing. They said they would have someone call me, but nobody did. Further testing supported my belief that the charger was bad. I found an exact replacement online for the device I had, but the manufacturer had discontinued it. That told me everything I needed to know. I found another charger on Amazon for $15 and it was delivered the next day. Thank you Amazon. The new charger worked. Problem solved. I have to say I was extremely happy that $15 for a new charger saved me from spending $1000 to replace four window blind motors.......plus a $150 trip charge (eye roll here) .... :). Bottom line: they might still do good installations, but their follow-up support needs some work.

They did an outstanding job cutting a special glass piece for a clover shaped table we have. They…read morewere timely, had great communication and the pricing was fair. Job well done!

The worst glass shop ever! Don't bother using them. Not willing to correct their own mistakes. Not…read moreprepared for scheduled meeting, and the owner has an attitude. Run away from this place!

We recently hired Lyon Glass Block to replace three windows in our basement (to switch over to…read moreglass blocks). The entire process was wonderful with the Lyon crew- easy scheduling, communication, beautiful work on the windows, on schedule and thorough in cleaning up after their work. We couldn't be happier with the results. Highly recommend!

Had Nick and David come out to our house and install (6) Decora glass block basement windows. They…read moreabsolutely did a beautiful job and were very respectful regarding clean up inside and outside our home. Great people and a great company.