My oil was leaking and they did an amazing job getting it fixed for me! They care about quality and…read morehave great customer service! Carmelo and all the other workers were amazing! If you need help please go to them!

Good service, fair and honest and up front. They stay busy and have tons of all kinds of vehicles…read morethey work on. We broke down on a trip through the state and they got us in and worked on it right away.

I was in here yesterday for service on my 2025 Chevrolet Trax. This is my second visit I have free…read moreoil changes and tire rotations the first time there was no charge and yesterday they charged me 136.00 I asked why and they said that I purchased my car from Dan vaden they would not cover this​. No one ever told me that I had to go to the dealership i purchased it. But I feel that they should have explained this before they did the service. I am on social security income and because the first one was free I thought this was part of my contract. Very bad lack of communication I feel because I am old that I was taken advantage of. I know that I will never go here ever again.

I've been dealing with this dealership for nearly 5 years simply because it is close to my house…read more Everytime I go in for a scheduled appointment for anything on my truck, the time it takes to complete anything is extremely long and no updates are given on the vehicle. Latest issues with my truck have been high vibrations at 65 mph and above and a leaking rear glass. I took it in for the vibration issues and they "performed a balance." I still have high vibrations and now it vibrates at anything about 55 mph. I took it in for my rear glass leaking. They took 2 days to "discover" my leak when I tried to show a service advisor exactly where my 4 leaks were coming from and she did not come and look at it. They charged me $500 for a new glass and I had to bring the truck back at a later date to get it installed. After bringing back to get glass replaced, I was charged $300 for the labor to install it, they left the old glass in the bed of my truck, and 4 days later morning dew is still leaking from the new rear glass into my headliner and rear seat. I have no confidence in the abilities of any technicians at this dealership to fix vehicles or service advisors to relay customer discrepancies for technicians to fix them. There is a lack of quality within this dealership. I will drive my truck to California for an oil change before I bring my truck here again. I'm also confident that my next vehicle will not be a product of GM.

Took my car in mid-June for various services. One of those services was flushing the coolant…read moresystem. They neglected to put coolant back in. That resulted in me being stranded on the side of the road on an eighty five degree Saturday (when they aren't open). They said they would refund the $158 they charged me for the service. Update: A full refund has been issued - thank you to Brandy and Chris for taking care of this!

Good service, timely and reasonable value! We use them…read moreanytime we have issues with our vehicles and always expect to get an honest review of what is wrong and a timely repair. Do not leave feeling taken advantage of. Definitely recommend.

Pros! I stopped in with our RV to have long stem valves (I provided) installed on the inner rear…read moretires of our RV. I met with Rich (the manager) and his team on the commercial truck side of the business. These guys are pros and easy to work with. Highly recommended.

I can't even begin to describe how wonderful our experience with this place was. We were traveling…read morethrough GA in our motorhome and pulling our Jeep. We set out for a drive in the Jeep and it began making a loud grinding noise. The more we drove the worse it got. I called a dealership that couldn't get us in for 2 weeks (we were leaving GA in three days) but they recommended SOS Tire and Repair and even provided the number. I called and Dave told us to bring it in. We did. It was a minor fix that made a big noise. Dave handed us our key annd said, "Welcome to Georgia." We asked how much we owed and he said, "Welcome to Georgia. Enjoy your visit." They fixed our problem and did not charge us a cent! About 45 minutes after arrival we were back on the road. These people were so friendly and helpful. Thank you, SOS and Dave, for a great experience!

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

I was really impressed with the professionalism, quality of work and customer service on a recent…read morevisit to Auto Intensive Care. I had made an appointment because my "Check Engine Soon" light had come on, in addition to needing an oil change and a repair having to do with an issue with my windshield washer fluid not dispensing when the reservoir was full. I was greeted upon entering the office and was taken immediately to wait in a nice, comfortable waiting room with tv, magazines, beverages and snacks. The repairs were completed within the time frame they promised, and the car ran beautifully once on the road. I love the very detailed scope of work with fees that they provided, in addition to receiving an email a few days later with a link to their website where I could schedule a future appointment and even see a history of all the work that had been done on my car. That last feature I really appreciate and relieves me of the necessity of having to search through my auto records to see what work had been done in the past and what still needed to be done in the future. Needless to say, I highly recommend Auto Intensive Care.

I cant say enough about the quality and level of customer service that I received. They value your…read moresafety and of course your business. Friendly and honest. What more could you ask for.

I asked around and this place was personally recommended by several people. I called with a battery…read morethat had been discharged, leaving the interior lights on. I wanted the battery charged if needed and evaluated. They gave me a price of $140 to test and $200-$250 for a new battery if needed. I opted to go to Savannah Toyota who tested for free and told me the battery was fine. I did some scheduled maintenance and learned the lower ball joints were leaking and needed to be replaced. I liked the new feature of showing you a video the mechanic made pointing out the leak and the need for a cabin filter. Integrity told me their inspection is a complete work up but that's pretty much what Toyota did. I told them I could see$25 or so for a battery test to see how many amps are cranking. I'm still searching for a local mechanic that has reasonable prices for good work to get away from high Dealer prices.

We took our son's car in because it was overheating. The shop on Apache did a "hydrocarbon test"…read morewhich they say it failed immediately, though the picture they sent us after the diagnostic showed blue liquid (not yellow). Their diagnosis was that the head gasket was blown and the car needed a new engine. We were very reluctant to accept this, asked if they could just do the head gasket and they refused. So we towed the car to the Southern Motors Dodge and they diagnosed and repaired a blown radiator and faulty thermostat. They fixed them, accepting our aftermarket warranty, we paid our deductible and the car is fixed and driving beautifully. When my husband and I posted one-star reviews of Integrity on Google, the owner became nasty, called my husband "insane" publicly and posted responses saying that our engine was blown (it's not) and that the dealership (Southern Motors) only wants our money and doesn't "care about us". Avoid this repair shop for serious car issues. This was the second car they told us had a blown engine. Maybe the first one really was toast, but this one was NOT. Integrity wanted us to unnecessarily spend $8,000 on a new engine when a $1,000 radiator (covered by our warranty) was all it needed. I wonder how many others they've scammed through the years?