Went to look at purchasing another company truck. Worst customer service ever! Johnny came out and…read morestarted to talk to us like we were idiots. very disrespectful and condescending. Buyer beware They are looking to take advantage of you. They don't want to talk about pricing. Just want your down payment and then hope you don't make the payments so they can repo it and sell it again to the next victim

I was down on my luck in a bad situation with my car not working, and Johnny spoke w me and was…read moreable to work with me so I can get back into a reliable car that was nice, affordable and reliable! He was awesome! I would definitely recommend this place to anyone needing a car and wants honest pricing and great finance options. 10 out of 5 stars!!! Thank you guys!

Highly recommended! Most Honest car dealer we ever dealt with. All cars are sparkling clean and…read moresuper reliable. AAA +++

A perfect car dealer to purchase quality cars. We purchased our fourth car in a row the day before,…read morefrom World Wide Motors (since the year 2016). They really work hard to satisfy their customers. They are honest and hard working to please the customers. Nikolay did his best to complete the trade-in and sale paperwork. We highly recommend This dealership to new customers.

Don't waste your time. They certainly wasted mine…read more Tried to get an estimate for selling a car to them. They wouldn't even look without me giving a phone number -- just so they could bother and harass me later. Said the "system" wouldn't let them do anything and the sales manager gave a massive fib about needing to be able to get in touch with me if any paperwork needed changes after the fact. If they screw up that frequently on paperwork, imagine all of the other things they don't get right.

I was excited about purchasing a Mazda CX-5 from Car Max and had the car shipped from one Charlotte…read morelocation to Independence. 30 minutes before my appointment to purchase, the salesman texted me that someone had sideswiped the car during transit, but it was just a few scratches that they could fix. Upon arrival, there were multiple scratches and dents around the vehicle, both passenger-side doors, rear rim, and including additional scratches the other side of the car and back. These additional scratches were not disclosed, and the salesman's message absolutely downplayed the damage. After the team tried fixing it, some scratches and the dents were still clearly visible. Carmax wouldn't adjust the price despite the new (unrepaired) damage. I don't think they're going to update the listings pictures, and I feel like there was prior undisclosed damage to the car. If you're looking to purchase a car from here, be extremely careful that you're not getting played.

Templar Auto Group is a great place to purchase a car. Mickey was very straight forward and honest…read moreabout the vehicle. We were having issues with our bank cooperating with the loan process. Mickey said he would meet us on a Saturday at 9 am to meet with Truliant Federal Credit Union he does a lot of business with them. It was a straight forward process we walked out with check in hand for our purchase. This goes above and beyond outstanding customer service. We are very happy with the car and will be back for our next car purchase. I did see another review regarding processing time in sending the tag and title. Our tag was mailed promptly and the bank received the title quickly there were no issues there. If you are in the market look no further save yourself the headache and go see Mickey you won't regret it!

From the owner: Templar Auto Group, Inc. is a used car dealership located in Matthews, NC. Customers can buy from…read moreTemplar Auto Group, Inc. with confidence, since we provide a complimentary Carfax report on all our cars to our customers, as we are a certified Carfax advantage dealer. If you need financing, we work with a credit union with rates starting at 2.49% APR on approved credit. In addition, all our cars are pre sale inspected and reconditioned, all documentation is available to purchaser. While some of our cars are as near perfect as they can be, some might need light reconditioning, and are priced accordingly. Either way, we strive to provide you with all information necessary to make a sound buying decision. It is our goal to provide each and every customer with outstanding customer service! Templar Auto Group, Inc. is an accredited business with the NIADA.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

Matthew and Karen did an awesome job helping me out with this 2019 ram truck…read more This is the second time I've worked with tonic automotive and highly impressed with their professionalism and how polite they are in the selling process. I will be back. 10 stars.

Matthew is great he really seems to cares about his customers. Authentic, genuine, and overall a…read moregreat well rounded guy. he's the reason why I prefer to do business with a mom and pop shop vs. bigger franchise companies. Mind you I work for a major dealership and prefer to buy with Tonic. Come here if you want to ease your car shopping stress. Mathew isn't pushy and strives to really help you anyway he can. He puts his best foot forward and stands behind his inventory to assure you are getting a great deal. I really appreciated him working with me even afterhours. I was able to get a good rate and decided to finance and trade my car in with him. Im very sattisfied and love my vehicle of choice. I highly recommend tonic automotives and see why he has returning customers. I will definitely buy from him again overall exceeded my expectations. trustworthy salesman are rare nowadays but I can assure you are in good hands with Matthew. Check him out you won't regret it!

I bought a ford focus 2014 in 2025 and after the 30 days exactly I started having transmission…read moreissues I called to see what we could do about it and he said there was nothing they could do. it is very disheartening because they sold me this burden. seeing I brought me family there. They are good people they just sold me a lemon. That I still dealing with.

From the owner: Our Business specializes in providing customers with affordable vehicles that are reliable and…read moreluxurious for ones budget. We provide clean quality vehicles that are North Carolina Inspected. Thank you for your business in advance.

I accompanied a relative to purchase a car and was highly impressed at the customer service here…read more Ivan was very knowledgeable and helpful as he answered all of our questions thoroughly, and made the whole process easy. highly recommend!

From the owner: At Queen City Imports, we serve the greater Charlotte area and have access to hundreds of pre-owned…read morevehicles of the highest quality from some of the finest manufacturers. If you don't see the precise vehicle you're looking for; give us a call- we'll find it for you!