This is the worst storage company ever. Do not store your stuff there or they will lose it. They…read morelost so much of my furniture. They were unwilling to help me find it. I've moved from California to Maryland and used a long-distance moving business. I ended up storing my furniture at this storage place. By the time I got to retrieve my furniture half of my belongings were missing. They took no responsibility. I told them if the storage shed I ordered was too small to go ahead and use two and I will definitely pay them. They never contacted me The moving company I used said that they delivered it and put it in the storage unit. The moving company claimed it was signed for and was put into storage. I suggest you use pods loaded up yourself and you know that everything in it is going to end up with you. This is the worst Storage company ever. Do not use them I rate them a -5

I have rented a unit from this location for a few years now. Candace in the office is wonderful…read more She always addresses any concerns, Always greets you with a smile and in a world where Customer Service is non existent, she provides top notch customer service. The space always remains clean and cared for as well. It feels good knowing that my belongings are in a secure with Candace and iStorage Cutter Court.

The reason I'm giving Istorage a one star is because I made a reservation for a 10 x 20 unit with a…read morefirst month free and by the time I called to find out if that first month was still free they said no and the reservation was cancelled and they gave the unit away to another person. I called back after they told me they gave it away and they offered me a 10 x 15 which was a lot less expensive so I took it. Two days later I got a phone call telling me that the unit had a water leak and would I be OK if they switched me to a 12 x 20 unit for the same price if possible. I said sure let me know and we can get this going. Well, they called back and said they would not give it to me for the lesser price and that it would be $340 a month which is way too expensive for me I said no. I would've given this a higher rating only because the girl that I talked with who works at the Prince Frederick office in Maryland help led me greatly by trying to get me that lower price. She was wonderful! Thank you, Leslie for trying your hardest to help me.

watch it if you use this facility and pay for a temperature controlled unit. our items were damage…read moreby mold and then the facility manager lied and said we move in during the rain. I would give 0 stars if I could. you pay for temperature control but you don't get it. it was horrible.

From the owner: Beach Self Storage in Prince Frederick, Maryland is conveniently located near areas including Port…read moreRepublic, Bowens, Barstow, Battle Creek and the surrounding Prince Frederick Crossing areas. We offer conventional storage as well as climate-controlled storage units with AC and heat year round! Our climate-controlled storage is perfect for artwork, photos, leather, electronics, antiques, and more. All of our conventional units have drive-up access to make moving in or out of your unit as easy as possible. We take security seriously at Beach Self Storage. Our facility is secured with perimeter fencing, an electronic gate, security cameras, and excellent security lighting. Reservations and bill pay can be done easily through our website.

Josh and his team are awesome. I used them to move to Orlando and they quoted the best price, were…read moreon time, super nice and made everything really easy. As an older single woman, it was great to have such dependable guys for the move. I can highly recommend Josh and his team.

Based on our recent experience, we would not recommend Southern Maryland Moving. We interviewed…read moreseveral local movers for a small but complex move, in which we had to move belongings from one location to another and then from both locations to storage. When Josh came to give us an estimate, he talked a good game and promised personalized and attentive service. Because he had been recommended by our real estate agent, he offered us a "friends and family" discount - but it's important to note that his quote was still one of the highest we received, and without the discount, would have been the highest. Nevertheless, we liked Josh, and decided we wanted to trust our realtor's recommendation and went with Southern Maryland Moving despite the higher price. So we paid our deposit and scheduled drop off of packing materials (at both locations). And then we sat around on the appointed day waiting... for nothing. Calls to the office resulted in us being informed that "someone hadn't shown up for work that day", no drop-off being scheduled, and no one bothering to tell us. We were rescheduled for two days later. I reached out to Josh, asking to speak with him, because I wanted reassurance that this wouldn't happen with our actual move but he didn't respond. Then on the new day for boxes, there was again massive confusion at the company over what was being sent to us, at which location, and when. I again asked Josh to call me to straighten this out, because I was now very concerned about his company's reliability; he sent a text instead. I asked again for a call, and he called me, but not to discuss: he informed me that we obviously needed a different standard of service far beyond what a "small family company" like his could provide, and said he was going to refund our deposit. He told me that our requirements were "unorthodox" and that "no moving company would do these things" (to be clear, what we were asking for was to have boxes dropped off at two locations, not one, as we specifically discussed with him at the time he visited our house to prepare the estimate). Without even listening to what I might have wanted to say, he accused me of "wanting to take a slice" of him. Josh literally refused to allow me to speak and then hung up on me. Then by text he told me he'd have the boxes delivered, free of charge. He did refund our deposit, but the boxes were of course not delivered. This moving company doesn't appear to have the resources, organization or leadership to operate effectively. A "small family company" should offer a personal approach and treat each customer with respect and concern. A "small family company" should also be competitive on price, especially if it isn't going to offer responsive customer service. Instead Josh is spoiling for a fight with anyone who expects him to honor his word, meet deadlines, and do the same work as any other moving company. For context, my wife and I have moved together 13 times, each time hiring a professional mover. We have never encountered a problem like this, or a company so unwilling to accept responsibility or even speak with a customer. I would urge caution to anyone thinking about hiring them for a move.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.