Stay away from this place!!!!! the staff is nice and friendly, but this place will raise the…read moremonthly cost up on you with the quickness. After only being there for two months. They are already raised the price up, which is unheard of normally places raise the storage fees after one year. And it's not like they raised it up a little bit they raised it up a lot, which caused us to move everything back out after only being in there for two months.

My experience with Antonio was great. Good customers service. Keep storage low as possible I have a…read more4×5 unit. Thx.

Great place. I needed a place quickly because my house flooded. John was able to find be perfect…read morestorage space. I later need a bigger place and he seemed to know everyone's plan and knew when something would be coming open. Since the first day - knew my name and my story. Easy access, safe area. 5 stars.

The staff at Bryan's Road Storage are really helpful. If you are moving into the area (as we are)…read moreJohn has just about every tradesman you could possibly want stored in his flip phone. Our move to the area was filled with drama, but the storage component was easy. Well, picking all our crap up to move it in and out wasn't easy, but dealing with the staff was a breeze. Facilities-wise, it is about what you'd expect. They have critter control and keep things pretty swept up. Our building wasn't climate controlled, so wear your flannels if you're moving in January. With any luck, we are never moving again so we won't need storage, but we will keep John's flip phone in mind when we need help doing work on the house. Really good people here.

I ordered a Uhaul online. I requested some clothes to protect my furniture as well as a dolly. I…read moredid it online so I could pick it up off-hours. I have done this before in other cities and states with no issues. However, this one was not smooth. I didn't receive my dolly or clothes, and the process required that they validate me before releasing the truck. My concern with this is that it means if they do not validate you and you were dropped off at the place, you would end up stranded. What I've dealt with in the past is pre-approval before the day in question such that the actual pickup goes much more smoothly. I would encourage them to consider the process and also make sure to provide people the items they request so their move goes much better.

This is my number one location to go to for Uhaul rentals!…read moreThe trucks are always clean on the outside and inside.

AVOID this COMPANY for Long Term Rentals AT ALL COST!…read more ***Please note, this review is based on the COMPANY'S policies ONLY! This review does NOT reflect the kindness and hard working employees of the Alexandria location. The manager Antwon is top notch. Any problems at the location are quickly resolved by Antwon and other staff members. I couldn't be happier with the staff. I take issue with the policies of the company. *** If you aren't frequently visiting your storage unit AVOID this COMPANY at all cost!!!! Currently I am paying way above market rate for my rental. I have tried working with the company for a reduced rate and they won't lower the bill after being with them for years. I was told the only way to reduce the rental fee is to move my contents to another unit. I understand this is their company and they can have whatever policies they want. I really want to make any future long term renter aware there are much cheaper options in the surrounding area, especially if won't visit your unit frequently. I have another unit in the surrounding area and the prices are much lower. Renting from this company has been a costly mistake and I want others to make an informed decision.

I would actually rate this a zero! Super pissed and annoyed about how the situation this evening…read morewent. We purchased a 27x 10 space earlier in the week but when we got there today, the truck behind our space was overlapping into our space, making ours 24 feet. When talking to the guy working, his response was he can get the guy to move the truck up in the space( which he did a few inches and didn't help), try to switch with the neighbor but no answer or leave the premises with our boat. We paid for a 27 foot spot but it was really 23/24 feet.. but according to the guy working there, it was our fault to not test out the spot first to see if it fit. The guy reported the truck guy didn't want to move his truck and bc he has been there a whiland the working guy said nothing he could do about it but leave the facility. So we had to find a spot, at 7 pm, to be able to place our boat. Extremely disappointed in the staff and situation. I would not recommend this place at all. Waiting to talk to the owner/ manager about this as well.

Xavier and his team from Furniture Freaks did a fantastic job cleaning out my basement. I was…read morereally impressed with how quickly and efficiently they worked to get everything cleared out. The quality of service was excellent! The entire team all had such warm friendly personalities (which unfortunately is rare these days). They were on time and professional. I highly recommend Furniture Freaks for any junk removal or moving services.

They steal and ruined my stuff! Beware on the paper he sends, it will say stop in route. The go…read morefind a rest area, park near the side of the building or back of building and go through your stuff and then meet you at your at house with items ruined. Service, quality, value of their company ALL BAD. I WILL CONTINUE TO INFORM PEOPLE ABOUT THIS SOLOMON MILBURN Solomon M, owner of MDT Towing, approached me when he saw me &my children at a storage unit where he was dropping off a guy's stuff. Solomon refers to his customer who was moving in that day as the "st!inky African guy." I was worried bc I had never used a moving company before due to concerns and fear about people knowing where I live, scoping out my house, & then the obvious which is property damage, and other horror stories I had heard. All of these things I expressed to him & he assured me my stuff would be tied down and that they been in the business for 12 years. Let me add STUFF IS MISSING & broken. I spoke w/ him on 10/15, the day of my settlement, between 8am and 9am, and inquired whether it was too late to get movers. He said no, we'll be at the storage unit at 2 p.m. Now, I'm big on supporting black owned businesses and Solomon and his team showed me more and more why it was a horrible idea. I will never ever! I asked him if he was sure since if so, we could move the timing if necessary to 4. He claimed the timing was great and that I need to pay $40 for holding fee. I had him on speaker phone, and my realtor, title firm, and daughter were all listening. I have pictures of when the invoice was paid and when I notified him that it was paid. I asked him again about the pricing and whether it will alter due to the last minute, and he answered no. He added, "Better yet, I'll give you a discount of $550, with the $40 included." When he first spoke with me a few weeks ago, he quoted $525 and claimed he would give me a discount. At 2 p.m., myself, my kid, & my closest friend were waiting for the movers to come. I sent him a call/text about their location, and he said they'd be late around 45 minutes after I sat there since 2pm. The truck arrived late, as did Solomon, and the movers (2 guys) did not show up until 4. During our 1st talk, I expressed my concerns about movers & asked Solomon if he did background checks while being concerned about theft. He chuckled. I contacted him after 1 1/2 hours of waiting; at this point, he is waiting w/us for his contracted movers after Solomon also showed up late. I told him I had to leave at 4 p.m. since the guys wasn't there to pick up my son & return the Verizon box to kill time. I was only able to pick up my son, never to deliver box back and the movers arrived minutes later. During that time, Solomon asked me could I run him about 7-10 mins up the street to his truck. Again, this is my time wasted 2 hours yet he needed a ride. I should have charged him for gas. Then he gets in the car asking personal questions after noticing my government laptop and card. He then started asking where I'm from and all other questions he shouldn't have asked. Also, sharing w/myself and my BF about how the African he helped got money, etc. He knew too much personal stuff about his clients that he shouldn't have known. During the transfer of my belongings, they had no tarp, straps, or anything to secure my belongings, as he stated--TV, dressers, nothing. My best friend and I did the majority of their labor running up and down the steps. The guy upstairs was throwing my stuff everywhere. Solomon stayed downstairs on his cellphone. We left the storage unit after 530pm-6pm, and just 10 minutes later pulling out of the storage unit, Solomon called to say they needed to stop for 15 minutes to eat. They ate after arriving two hours late. They stopped at WAWA parked near the side and back of the building. We waited 25-30 mins at my house bc they had the bulk of our things. The 2 guys brought items in, we realized that my big screen TV had been severely damaged. Solomon addressed me as ma'am before stating that they worked for more than four hours and that he will not charge me $735. Now, while he behind sat in the car doing nothing, his the short guy asked me why was he there. I told him who Solomon and he said yes. I told him I was not sure because I figure he go to all sites with them and he said no he doesn't go to all the sites with them. Part2- I will use my SM platform to expose them. After unpacking I found broken class from m entire kitchen set. He takes no accountability. Only 2 showed and he said it would be 3. They also asked personal questions and scoped out my house. The owner still had their cameras up around the home and heard the two way talk amongst them. It was a set up.

Servcie was excellent! The three men that came to my parent's house were efficient. They worked so…read morehard and were very carful with my belongings.

This is a horrible storage unit. I've had this unit for a little over a year and no one ever…read morecommunicated to me that I needed to purchase a new lock after getting my unit out of foreclosure status. I opened my unit to a MESS, which is not how I left my belongings. Someone had been LIVING in my storage unit, and there were mouse feces everywhere. Luckily I was able to collect most of my valuable possessions however to know that someone was able to access my unit and live there is truly disheartening. Management needs to do better checks and better communication with customers about their units.

Great customer service and for a very cheap price. I love the fact they have a referral program…read morethat gets your friends/family $25 off if they refer you.

Wonderful folks to deal with. Long time customer. Very attentive to alerting us about any change…read moreto the schedule. courteousness and professional services at a bargain price.

Leslie was very patient and professional during each step of my registration process. I required…read more"front door" service and I found their pricing very affordable. A representative delivered my container on time and as promised, right outside of my garage door as we'd agreed. I'm disabled and they happily accommodated my needs. Early Wednesday morning, Tony arrived to empty my trash. He was very professional and courteous. As promised, he also collected my former container and crushed it as well. Giving me peace of mind. Tony was very smart in that he backed his truck carefully into my driveway. Gave me a courtesy hello and was on his way. I sincerely appreciate the entire process! Thank you US Refuse! I highly recommend your professional services and I will definitely "tell a friend".