Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer

I went to the Take 5 on Folly Road in Charleston, SC to get an Oil Change. They claim to check…read moretires, Clean your windshield, coolant, etc. They didn't check tires or clean my windshield but I was so ready to leave I didn't "Remind them." After they checked my coolant, I was told that it was empty. They claimed to have "A special going on" for $100. My bill was over $200 because they charged more than $100 to flush the old empty coolant. When I asked about the bill, the lady "In Charge" was extremely rude and defensive. The experience was 30-40 minutes of Rip-off. The One Star I gave in the review was too high.

They did a very great job! Everyone is very kind and helpful! I would highly recommend coming here…read morewhenever you need an oil change.

The best place for an oil change or really anything car related. They're quick, extremely helpful &…read morethe staff is very kind. I used to hate having to get my oil changed but SpeeDee makes it a great experience!

I had such a great visit! Leo helped me out today and pointed me in the right direction. I thought…read moreI needed an oil change but she helped me realize that it was just the sensor going off in my car (I've had a lot of car issues so I freak out about anything) and I still have a few miles left, which saved me on spending money. Everyone was so nice and personable, which made me feel comfortable. I can tell they truly care about their customers. I will 100% be back and make this my regular spot from now on. Thank you guys!

I've been a long time customer and this is the only place I'll take my car in SC. The entire team…read moreis kind, helpful, and efficient. I trust them implicitly, if they suggest a repair or a service I know it's not an upsell it's because I need it. I recommend this place to all my girlfriends to get their car serviced. My car has over 240k miles on and they make sure to keep it safe and drivable which is exactly what I'm looking for!

I would not send them or let them touch your car. I have been to many mechanics and in my life,…read morethis has been the worst experience in my life. I have to take my car somewhere else to get fixed. Had to get my car towed from their business. Absolute waste of time and money.

Firestone has excellent and honest service technicians, management and customer service. Their…read moretrained staff will be upfront on your needs and realistic about expectations This is a true neighborhood service shop. I always get good quality service. Sometimes it can be hard to get an appointment as they stay busy, but I think it is worth the wait.

DO NOT BRING YOUR CAR HERE!!! We had my car towed here…read morebecause my control arm needed to be replaced. The tech I spoke to informed me that my axel needed to be repaired. He told me that extreme damage had been caused to my axel and my car is unable to be driven without replacing the axel. My dad is a mechanic THANK GOD and told me they were LYING. I had my dad look at the car and of course there was absolutley nothing wrong with my axel. They tried to get me to spend THOUSANDS on my car for something that isn't even broken or needing to be replaced. These people are crooks and will overcharge you for the parts you do need and scam you into replacing things that do not need to be replaced. RUNNNNN!!!!

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

excellent service, everyone was a pleasure to speak to. I sat in my car and hung out while they…read morecompleted the job! They made sure to ask me before doing anything other than an oil change and did not make me feel pressured to add anything else. I will be back!!

Providers set out to rack up an expensive bill even with clear instructions about what I wanted. It…read morealso took 45 minutes with no other cars there

I have done an Uber Inspection there and the SpeeDee team had executed it extremely fast and…read moreaccurate! Their manager Batman is a man of his word and provides an excellent service as well as his employees! I strongly reccomend using their services as they get everything required done very fast and offer top notch services by highly educated professionals!

Added an extra charge that they couldn't explain and wouldn't show me the itemized invoice until…read moreafter I paid. Will not ever return