I cannot possibly say enough good things about this shop and the men that work there. I, being a single woman, have been taken advantage of by countless repair shops over the years until now. This was my 3rd or 4th trip there and I am simply blown away by the service I received today.
My car blew its serpentine belt yesterday while I was driving (!) and the car just came to a dead halt in the middle of a busy North Ave. I got it towed back to my home (condo) and went to this shop this morning. When I told my story, the initial plan was for them to tow it to the shop for evaluation. My heart was racing as I was scared of the costs. (I'm disabled and my income is very limited). As if he was reading my mind, the repairman said, "I'll tell you what; we'll come to your place and have a look there," I couldn't believe it and that is just what he did! He assessed that it was indeed the serpentine belt and left to get a new belt and the tools he would need to replace it. Right there...in front of my home. He thoroughly looked it over and decided that it was in good shape and would not need anything else. I was speechless. But, when I started to drive it, it felt 'funny' so he asked me to bring it to the shop for a more thorough exam. Total time spent on this was about 4 hrs. I was really worried about what the costs were gonna be and spent my waiting time calling friends for some short term loans to cover it. When Kamel (the owner) rang it out, he said, "Ok. nothing for today but you 've got a big problem with your manifold that is gonna need to get fixed soon and it's about $800 dollars." NO CHARGE FOR A HOME VISIT/REPAIR? Plus the new belt? I was so thankful,
Each time that I have gotten service here, I have felt like I was treated fairly and honestly. These are good men to do business with. I can't thank them enough, read more