Relocated to Rockwall from Frisco, where I absolutely loved my EYECARE facility - Frisco Family…read moreEYECARE. My first thought was to keep my services at the Frisco location, but my husband and I decided to try Rockwall EYECARE. That was a big mistake. These folks are terrible. They overcharge you and try to make u pay for the extras ur insurance company covers. They tried to charge me $240 for two boxes of contacts and $368 for four boxes... when I have a $350 allowance towards contacts. I have all extra tests covered and my eye exam at 100%. I returned the unopened boxes of contacts. I took my prescription and went back to my old EYECARE location in Frisco. I paid $110 for four boxes of contacts and also received a contact lens vendor rebate. When you try to tell them you have had the same benefits for years and never paid that much, they get rude and show lack of customer service. They even tried to overcharge my husband for his contacts and also told him that the extra services were not covered... and we have the exact same insurance. The doctor was amazing. However, the front desk was not knowledgeable and rude. The management was even worse. I totally recommend shopping around... they are definitely overcharging customers. If I could give the 0 Stars, I would!

My family have been patients of Dr. Britt for over 25 years! She is caring and very knowledgeable…read more The office is inviting and everyone that works there has a great attitude and is so genuine and welcoming. I highly recommend Eyecare Rockwall!

We had such a great experience here. Dr. Tran was so knowledgeable and made it very easy to…read moreunderstand all of the eye lingo! He was so great with all three kids in the room and dealing with a 3 year old!

Do not come here!!!…read more For starters, The exam room where they check your eyes was uncomfortably hot, humid, and stuffy, which made the appointment less pleasant from the start. My mom ordered a pair of glasses on June 1 and was told they would be ready in 1-2 weeks. After more than two weeks passed with no update, she called on June 23 to ask when she could pick up her glasses. She was told they would be ready on June 24 and that she would receive a call or text when they were available. June 24 came and went, but no one ever contacted her. After another week passed with no communication, she called again on July 1 to ask about the status of her glasses and requested to speak with a supervisor. The supervisor explained that there had been an issue with the machine that cuts the lenses, which was the reason for the delay. This was the first time anyone had mentioned there was a problem, despite the office previously saying the glasses would be ready and that they would keep her updated. She was then told that the lenses had just been cut that day and that the glasses would be ready for pickup later on July 1 after she got off work. The lack of updates and conflicting information throughout the process was very frustrating. Unfortunately, the problems didn't end there. When she got home and was simply cleaning the glasses, one of the lenses popped out with almost no pressure. This should not have happened with a brand-new pair of glasses. She returned on July 6 to have them fixed, but the front desk employee never apologized for the inconvenience or showed any empathy. Instead, she simply took the glasses and offered my mom a different pair to wear temporarily, even though my mom just wanted the glasses she paid for to be fixed. She left empty-handed, and now we're still waiting after more than a month from when the glasses were originally ordered. The repeated delays, lack of communication, poor quality control, and disappointing customer service made this a very frustrating experience.

I've been trusting my eye care to Dr. Nguyen for several years. I'm very pleased with her…read moreprofessionalism and demeanor. One year I was concerned about how my progressive lenses didn't work very well with my golf game. She used an optometrist gadget to mimic some 1 x power readers. Problem solved. Now I play golf in some $10 readers that work perfectly. I give Dr. Nguyen two thumbs up!!

The gold standard of eye care. I have been seeing eye…read moredoctors for over 40 years, and I can say without hesitation that my experience with Dr. Monica Nguyen and her team was the best I've ever had. From the moment I walked in, the level of care and attention to detail was incredible. Dr. Nguyen is exceptionally thorough; she took the time to explain every part of the exam and ensured all my questions were answered. It didn't feel like a routine check-up--it felt like she genuinely cared about my long-term vision and comfort. The entire staff mirrors this same dedication. They are professional, kind, and make the whole process seamless. If you are looking for an eye doctor who combines expertise with a truly personal touch, look no further.

I'm a newer patient and all my experiences have positive. The staff is always friendly and…read morehelpful. I would highly recommend to anyone.

Wow I'm surprised the reviews are bad on Yelp. My family and I have been coming here for 3 years…read moreand we've never had a bad experience, at all. they've always been welcoming and knowledgeable. My brother had an emergency and she took care of him within the hour. That's how awesome she is!!! I've visited many eye care professionals in the past and thus far, she ALWAYS exceed my expectations.

Great staff. Did a thorough exam at a fair price. Arrived…read moreat the appointment time and started the exam within 5 minutes. Total exam took 45 minutes.

Dr Fields and Dr Huff have been great. They have took care of us for three years. I first went…read morethere three years ago for a tear on the outer layer of my eye. My original optometrist was closed, so I found that they were open. They treated my eye and it healed in no time. I found out that if I had gone to my original optometrist, I would have payed double the fee of service with no insurance.

Great, Friendly staff. They got me in the same day. Took my insurance and filed everything for…read moreme. Everyone was personable and provided me with a great eye exam experience.

If I could leave zero stars I would. I had the absolute worst experience today. I unfortunately…read morebroke my glasses yesterday and I called and asked if I could get in, they had an opening for today and while on the phone I informed them my insurance had changed and the lady verified my insurance over the phone and told me I was good to go. I arrive for my appointment and while I'm waiting the receptionist comes over and tells me that they don't take my insurance and that they would not be able to see me. I explain to her that I told the lady on the phone my insurance had changed and was told they did take my new insurance. She very rudely tells me when we are training and that's not her fault and before I could respond she storm's off. I tried to speak to the doctor about it and she told me it wasn't her problem and shrugged me off. Terrell Eye Associates will NOT be getting anymore business from me!

Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

I was a patient of Dr Schneider's for over 12 years and have always felt that I received good care…read more The only reason for the 3 stars is due to my recent encounter in June 2026....Up until this point I had always purchased my glasses and contacts direct from his office. I have referred friends and family to him as well over the years. In June, I was running low on contacts and due to financial reasons, I shopped around and found his contact prices to me significantly higher than Costco, so I called and asked him if he could fax them my RX. I could tell from his attitude on the phone that he was upset with me and said if I wanted the prescription, I'd have to come pick it up. I came the next day to retrieve the prescription and it wasn't until I left his office and I received the same attitude from him. After leaving, I saw that he had written at the bottom of the prescription stating that he would no longer see me as a patient longer be providing services or exams to me! His written comment was very blunt and surreal. I can't believe he would act that way after being his patient for so long and just because I asked for a written prescription for the FIRST time EVER, and he reacted so poorly. He took my financial situation, and my decision to shop elsewhere, personally. I liked him... I'm just very disappointed how unprofessional he was. Maybe he was having a bad couple of years days... hopefully he'll stop taking out his personal problems on his patients before he has no business left. Dr Schneider please do better.

My 17 year old needed contacts for the 1st time and after another place was trying to charge us to…read moreteach him how to put them on, we found Dr. Schneider and I'm so glad we did! We were able to get a quick appointment & he took his time answering all the questions we could possibly have! This was a great experience for us & we will definitely be back for our yearly check-ups.