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    2 Eagles Resort

    5.0 (2 reviews)

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    10 years ago

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    Embassy Suites by Hilton Loveland Conference Center - Guest room amenity

    Embassy Suites by Hilton Loveland Conference Center

    (120 reviews)

    $$

    My husband and I were visiting family from out of town and had the most amazing experience here at…read moreEmbassy suites. We came down from our room to have happy hour and the bar downstairs and had the most amazing experience with a bartender, his name was David. He knows how to make a killer martini and was extremely attentive and very entertaining. We would come back here based upon our experience with this gentleman in particular can't wait to come back to Loveland, Colorado..

    This was the third Hilton I stayed at during a recent Denver business trip, and two of the three…read moreused a QR code parking system from Parking Management Company (PMC) in Nashville. Embassy Suites charges $15 per day for parking. Why this cannot simply be added to the hotel bill is beyond me. After a long day of driving, I could not get the QR code to work at check-in. A staff member suggested the hotel's concrete structure was the cause. Repeated attempts to access the system were frustrating, and the employee admitted they receive frequent complaints about it. I called the number listed under the QR code and got no answer. Frustrated, I even asked to cancel my reservation. A manager eventually stepped in and manually entered my information on a hotel computer. I also dislike having to provide personal information to a third party just to park at a hotel where I am already a paying guest. Reviewing PMC's privacy policy only increased my concerns. If Hilton continues expanding these systems, it will influence where I choose to stay in the future. Aside from the parking issue, the hotel was fine. The rooms were clean and spacious with a 1990s vibe, and the property has a bar, a small gym, and cooked food on-site.

    Fairfield by Marriott Inn & Suites Loveland Fort Collins

    Fairfield by Marriott Inn & Suites Loveland Fort Collins

    (34 reviews)

    $$

    The main reason for picking this hotel was its proximity to a main highway along with, a shopping…read morecenter within walking distance. Also nearby is Loveland's Visitor center. This hotel is an older hotel that looks to be remodeled. We stayed in a room with two queens. Not the two fulls that most hotels are pushing now. There was a microwave with a good size mini fridge. A television that had the basics along with Netflix. The breakfast each time we have went had a variety that was constant restocked and clean. The pool is indoors and heated. There is also whirlpool spa. The area for both was well kept and with plenty of towels. Along side the pool there were plenty of seats and small tables. All the receptionists we encountered were a delight from Amy in the graveyard to Cindy in the morning. The General Manager Kevin has great hospitality and has been easy to contact with concerns that we had.

    This place is a mess. No one was there at check-in, I had to wait for them helping a customer with…read morea toilet issue. Then no one helped me with my bags. Room was disgustingly dirty. I had to get a replacement comforter bc mine had an actual blood stain on it . EVERYTHING in the room is covered in dirt. I had to go through and wipe everything down myself. There is urine on the wall by the toilet. Entirely disgusting and stressful to even be in here. To top it all off, there were people in the parking lot sleeping in their cars.

    Best Western Plus Loveland Inn - Exterior

    Best Western Plus Loveland Inn

    (43 reviews)

    $$

    I stayed in the Kennedy Suite, the one with the steam shower, on 11/14/2025. The steam shower was…read morenot operational. It had recently been replaced, but the replacement was not completed. The maintenance technician, who was in my suite ALL DAY Saturday 11/15, told me that the water in and water out hoses were installed backward. I noticed while he was there that the circuit breaker for the steam shower was turned off meaning that it was deliberately left disabled. The hotel staff therefore knew that the steam shower did not work, including when I checked in and told them that I have stayed there repeatedly because it's the closest hotel I've found with a steam shower (still two hours from home) and that I intended to spend much of the weekend in the steam shower. I have attempted to contact management (Nikhil and Angie) and they do not return my voicemails or my emails, and they have instructed the front desk to send me to voicemail instead of letting me speak to them. The steam shower is the only reason I have repeatedly stayed at this hotel (a total of nine nights) and it's the only reason I consider it to be worth the price. Management willingly allowed me to purchase something they knew they had no intention of delivering. This behavior borders on fraud. I seldom post reviews, and I almost never post negative reviews, but because of the way my bad experience has been ignored and dismissed, and because I've made significant good-faith effort to give hotel management an opportunity to make things right, I've decided to post a review in this case. UPDATE: Nikhil posted a reply on Google and TripAdvisor; I edited my review on Google but couldn't find a way to do so on TripAdvisor. He claimed to have informed me of the steam shower problem, and he also claimed to have offered me a partial discount for my trouble. Here is my update I posted on Google: UPDATE after hotel's response: Lies. Bald-faced lies. I was NOT informed of the issue with the steam shower; I called the front desk when I first tried to use the steam shower on the first night and they had no idea of an existing problem. Nikhil responded to my email on the second day, halfway through the time the maintenance tech was in my room (which went from 9 or 10 in the morning until at least 3 pm, and I wasn't told he wasn't returning until I called after 6 pm to ask, meaning my romantic getaway was on hold ALL DAY SATURDAY) and at that time Nikhil told me there was an issue, but that was not helpful because I had ALREADY told HIM that there was an issue. He pretended that he was informing me of the issue, when he only did that after I had informed HIM of the issue. NO REFUND OR DISCOUNT, PARTIAL OR OTHERWISE, WAS OFFERED OR DELIVERED. I strongly advise travelers to avoid this hotel, because they can not be trusted to deliver what is promised (the steam shower is an amenity listed in the description, a very specific selling point justifying the cost of the room, and thus is not an "additional feature" which they can optionally choose not to provide). Not only that; when they do not provide what is promised, they are willing to flat out lie in a public post as evidenced in their response. Shame on you, Nikhil.

    Shame on Best Western for scamming guests who request refundable reservations. Scam them by using a…read morepirate insurance for refund requests. Requiring your guests to provide documented proof from doctor if cancelling a reservation well in advance. Requiring doctor to fill out a form stating that they guest cannot travel to their hotel due to illness. I paid extra for refundable reservations, and knew that only a portion of that prepaid rate would reimbursed if I needed to cancel . That should be enough of a penalty. Not the humiliation of having to reach out to your busy doctor for a "teachers excuse". We should be told that when paying extra, not just an embedded notification in the reservation details AFTER prepaying. Ridiculous. And shame on you for this misleading practice.

    2 Eagles Resort - hotels - Updated September 2026

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