For my reservation I requested a room on a high floor. They gave us a room on the second floor…read more The wine was nice in the evening. The omellett in the morning was decent but should have been cooked a bit more. The hash browns were decent but not quite hot enough.

First, when you pull into the hotel's parking lot and head towards the lobby, you'll notice a sign…read morementioning a charge for hourly or nightly parking with a QR. You're warned that you'll be fined for not paying the parking fee of $14.00. At the front counter, I advised the hotel clerk that I was Deaf and to please face me when addressing me. When I asked about paying to park, I was told, "Yes, $14.00. In downtown Denver, it can be $50 or more." I replied, "But this isn't Denver; this is Loveland, and your parking lot is empty." Next, he said, "I see you booked our hearing-accessible room. Do you need it?" I thought, "Wait, what did you say?" He repeated himself, "I said you booked our hearing-accessible room. Do you need it?" I replied, "Why would I book it if I didn't need it? Besides, I just told you I was Deaf. Just because I can speak doesn't mean I can hear." It's typical that a majority of hearing people wrongfully assume that the ability to speak is connected with the ability to hear. I don't mind correcting people, but it's old. Next, I noticed that you had to use your room keycard to gain access to the floors. I've included a photo of this; it's a nice safety feature that I've often found in hotels in New York City to deter non-guests from floor access. As I always do, I took my black light to the room. You can go to the next level, and while the lights are out, use a hairdryer on the corners and headboard of the bed. Bugs are attracted to the heat. Just don't have it in full blast or too close. The room had USB ports and even a wireless charging pad for phones, which afforded this option. Finally, my refrigerator went out while I was at work. All my food went bad, but the hotel replaced my refrigerator around 9 pm.

I lived at Sunrise Ranch for 5 years and took part in many in-house programs and dozens of mixed…read moreevents while I lived there. The Ranch is a very special place with many wonderful people. The food is amazing. The valley is beautiful and has a lovely "presence." I highly recommend Sunrise to anyone for events, for growth-focused programs, and peace and relaxation, and hard work (especially if you live there, lol).

Food was really good. Everything was as fresh and well prepared. Rooms are dated but clean.read more

This place is a mess. No one was there at check-in, I had to wait for them helping a customer with…read morea toilet issue. Then no one helped me with my bags. Room was disgustingly dirty. I had to get a replacement comforter bc mine had an actual blood stain on it . EVERYTHING in the room is covered in dirt. I had to go through and wipe everything down myself. There is urine on the wall by the toilet. Entirely disgusting and stressful to even be in here. To top it all off, there were people in the parking lot sleeping in their cars.

How did this place get to 4 stars? Don't do it!! $300…read moredeposit first off $230 room. Very old layout and vibe, tools, maintenance, stuff scattered throughout the hallways. Hair everywhere!! Parking is terrible,They have very little parking that you can see your vehicle, are within 100 ft from front door. Room are not keep up for the cost it's a 2 star at best and way over priced. Front desk staff was Great !!

A very nice hotel. The rooms were very good, comfortable bed, clean, and a nice handicapped roll in…read moreshower. The staff were friendly, and in a good location for stores. They offered a hot complimentary breakfast every morning. Would definitely stay there again.

Stayed here for a fun mothers day and we were extremely disappointed. Entire 3rd floor reeked of…read moreweed. Stayed here so the kids could use the water slide and it was broken. No notice anywhere online when booking Guy sitting next to hot tub outside smoking a weed making the entire pool area stink as well. No offer to discount the room or offer any sort of remedy for the disgusting smell or the water slide not working. Turned Mother's Day evening into a very disappointing night. We were really looking forward to this stay.

I stayed in the Kennedy Suite, the one with the steam shower, on 11/14/2025. The steam shower was…read morenot operational. It had recently been replaced, but the replacement was not completed. The maintenance technician, who was in my suite ALL DAY Saturday 11/15, told me that the water in and water out hoses were installed backward. I noticed while he was there that the circuit breaker for the steam shower was turned off meaning that it was deliberately left disabled. The hotel staff therefore knew that the steam shower did not work, including when I checked in and told them that I have stayed there repeatedly because it's the closest hotel I've found with a steam shower (still two hours from home) and that I intended to spend much of the weekend in the steam shower. I have attempted to contact management (Nikhil and Angie) and they do not return my voicemails or my emails, and they have instructed the front desk to send me to voicemail instead of letting me speak to them. The steam shower is the only reason I have repeatedly stayed at this hotel (a total of nine nights) and it's the only reason I consider it to be worth the price. Management willingly allowed me to purchase something they knew they had no intention of delivering. This behavior borders on fraud. I seldom post reviews, and I almost never post negative reviews, but because of the way my bad experience has been ignored and dismissed, and because I've made significant good-faith effort to give hotel management an opportunity to make things right, I've decided to post a review in this case. UPDATE: Nikhil posted a reply on Google and TripAdvisor; I edited my review on Google but couldn't find a way to do so on TripAdvisor. He claimed to have informed me of the steam shower problem, and he also claimed to have offered me a partial discount for my trouble. Here is my update I posted on Google: UPDATE after hotel's response: Lies. Bald-faced lies. I was NOT informed of the issue with the steam shower; I called the front desk when I first tried to use the steam shower on the first night and they had no idea of an existing problem. Nikhil responded to my email on the second day, halfway through the time the maintenance tech was in my room (which went from 9 or 10 in the morning until at least 3 pm, and I wasn't told he wasn't returning until I called after 6 pm to ask, meaning my romantic getaway was on hold ALL DAY SATURDAY) and at that time Nikhil told me there was an issue, but that was not helpful because I had ALREADY told HIM that there was an issue. He pretended that he was informing me of the issue, when he only did that after I had informed HIM of the issue. NO REFUND OR DISCOUNT, PARTIAL OR OTHERWISE, WAS OFFERED OR DELIVERED. I strongly advise travelers to avoid this hotel, because they can not be trusted to deliver what is promised (the steam shower is an amenity listed in the description, a very specific selling point justifying the cost of the room, and thus is not an "additional feature" which they can optionally choose not to provide). Not only that; when they do not provide what is promised, they are willing to flat out lie in a public post as evidenced in their response. Shame on you, Nikhil.

Shame on Best Western for scamming guests who request refundable reservations. Scam them by using a…read morepirate insurance for refund requests. Requiring your guests to provide documented proof from doctor if cancelling a reservation well in advance. Requiring doctor to fill out a form stating that they guest cannot travel to their hotel due to illness. I paid extra for refundable reservations, and knew that only a portion of that prepaid rate would reimbursed if I needed to cancel . That should be enough of a penalty. Not the humiliation of having to reach out to your busy doctor for a "teachers excuse". We should be told that when paying extra, not just an embedded notification in the reservation details AFTER prepaying. Ridiculous. And shame on you for this misleading practice.

This is a fantastic hotel in the heart of Downtown Loveland…read more The location is killer. It is right across the street from the outdoor amphitheater. There are shops, restaurants, axe throwing, breweries, bars, a distillery and a movie theater within blocks. There is an activity board in the lobby that shows how far away local attractions are and the big local events of the day. The rooms are great, more like a small apartment than a hotel room. The design is great and takes advantage of what might otherwise be wasted space. The kitchen is efficient and has everything you could need, including a full size fridge. The desk area works great for telecommuting. The livingroom space is perfect for two people. The mattress is great, virtually no movement transfer. And, there is plenty of closet and drawer space. Your stay includes free overnight parking in the garage across the street and continental breakfast.

Hotel staff are friendly and helpful. I didn't have any issues while staying. Breakfast was hot,…read morereal food. Oatmeal with 8 topping choices. Waffles. Egg muffins, sausage and various bread options. Yogurt, juices, full service including cold cereals.

I want to thank Mandy R. and the team at this location. What a beautiful employee who really made…read moreour stay phenomenal. Great beds and linens and very clean. As a business owner myself Mandy needs a promotion in my opinion if that is an option and I would hire her on the spot based on my interaction with her if I had a position with my company. Anyhow great weekend thank you!!!

Decent hotel and stay ! I thought the beds were pretty comfortable and staff were solid throughout…read morethe entire visit ! Definitely worth staying again if I'm in the area !

Nothing in the cabinets. No silverware/plasticware. No cups, dishes or bowls. An oven top but NO…read moreskillet or anything to cook with. What a freaking joke this place is. Waste of almost $1,800 - DON'T stay here!!!

This was my first experience staying at a My Place Hotel, and I was very impressed. The customer…read moreservice and check-in process was outstanding. The hotel was extremely clean and the rooms are very spacious. The rooms come with a full kitchen, the only drawback was no dishes or silverware were in the kitchen. I assume you have to request these items. Overall, this was a great stay and I will definitely stay at a My Place Hotel again.

7/30 - 8/2/25: Short version - we would return. The room was a nice size w/ a great view, it was a…read moreprime location for the places we wanted to visit, and the staff was friendly. Improvements can definitely be made, though. Long version - The 1st negative was when we arrived (around midnight) to a pitch-black parking lot; the only light came from the covered entryway & the stars. This was extremely concerning & dangerous. Luckily, we did not trip over anything. The 2nd negative was H2O dripping from the mini freezer & a lamp not working. Turned out the outlet was malfunctioning. Because it was so late & we had food to worry about, we moved the refrigerator to a working outlet & jammed it to the maximum level. Worked fine after that & kept our food & drinks nice & cold. The 3rd negative was your pillows. They were lumpy & very uncomfortable. Sure, we could have asked for more, but since every single one was lumpy, why bother hoping anything new would be better? The breakfast buffet was average, but it was a big benefit & appreciated since it was one less item to concern ourselves about (where do we eat? how far is it?). Our main purpose for the trip was to visit RMNP. La Quinta's location was perfect for that! It was a primo spot for the other places we visited (Devil's Backbone, The Stanley Hotel, Downtown Loveland, Benson Sculpture Garden). The pool was being repaired for whatever reason, so it was closed. Had this been important to us, we would have been upset but we did not book the reservation for the pool. We booked it for its location and everything worked out wonderfully. All in all, we were satisfied with La Quinta, but hopefully on our next visit, it will be to a well-lit parking lot, a working fridge, non-lumpy billows, and a more robust breakfast buffet.

This is a really nice hotel! The rooms are large and clean. Our room had a large desk, chairs and a…read morecouch and a big comfortable bed. It's close to the mountains and the Big Thompson river and near the entrance to the canyon. The staff were friendly and helpful. We stayed here while we were evacuated because of wildfires and they were so accommodating and gave us all the toiletries we forgot at no charge. They provided Dove body wash, shampoo, conditioner and soap. I needed toothpaste and some other toiletries that I had forgot which they provided. This place is pet friendly but also very clean with no weird smells. I am sensitive to smells and there were no smells from cleaning products or pets or anything. You couldn't even smell the wildfire smoke in the room, and it was bad outside, so they must have really good air filters. They also gave us a discounted rate because we were evacuees. I think it's awesome that they are so supporting of the local community during this stressful time. It was very comfortable and I will definitely recommend this hotel when we have guests staying in town! I wish we could have stayed longer but they didn't have the availability because there are so many evacuees looking for hotel rooms right now. Im not sure how they are only rated two stars but this hotel is much nicer than the three star hotel we are staying in now and was also more affordable, and would have been even without the discounted rate.

I booked this hotel for three nights from Booking.com when visiting for my nephew's wedding…read more Everything about this hotel was exceptional. The room was spacious, clean and comfortable with a refrigerator and microwave and extra charging outlets. The continental breakfast had all the usual, plus yogurt, hardboiled eggs, hot egg choices, waffle maker, fresh fruit. The location is excellent, near walkable restaurants and shopping. The staff was most outstanding. Every request was met quickly with a helpful answer, and in some cases followup. It is rare that you find so many people who care about accommodating the customer.

There were NO CURTAINS in our east facing room. At 6:00 am we were awakened by the blasting sun…read more Yawn