The friendliest staff! My dog loooves coming here. I'm convinced it's his favorite place in the…read moreworld and it's not just because there are treats everywhere. He also gets a lot of love from the staff. They are also very knowledgeable and helpful and have helped me through navigating dog diarrhea, allergies, red eyeballs, dryness, food pickiness. All the things. We appreciate this mud bay very much and intentionally make it out to this location

The staff here and the products are absolutely great. My only complaint ever is that the dog…read moretrainer whose card I copied (don't even think they recommended her) turned out to be helpful initially, and not good in the end. I would have been better off with the free advice from the Mud Bay staff, which was great! Not only do they have great treats in bulk, they have a reusable container you can get for almost nothing to keep the price down. And, their return policy is wonderful. Can't say enough good things about it.

I had a really great experience on my first visit to this store. As a new puppy owner I've been…read morebuying a lot of stuff at your typical places (Amazon, Chewy and PetSmart) but it's so nice to have a small local shop to visit and support. I stopped by midday on a Saturday and was the only customer in the store. I was greeted immediately upon entering and I was able to spend time perusing the entire store. There is SO much to look at and I discovered that this place carries a lot of my favorite products at comparable prices to the other places that I mentioned. The staff member was friendly and helpful. I'll definitely return. Thank you!

Came highly recommended from a friend. I was excited to go there and get multiple items for my new…read morepuppy. The woman behind the counter could have cared less that I was a even there. Out of courtesy, I first said: You don't mind if I bring my puppy in, do you? ( the puppy weighs 5 pounds) Her surly response: As long as he's on a leash. (which he was already, if she'd bothered to look). Okay, so I let that pass. I said: friends to told me to come in here because you could help me with my new puppy. She, in the same surly manner said: well, that depends on what you want. Okay. I'm done. I think I may have interupted her texting time or game time. Whatever. The mood was so soured, I thanked her for all her help and left. Won't go back. If this is how women run a business, they're not going to get mine, nor anyone I can "influence" against it. Too bad. I live only one block away. But, don't want to do business with anyone I inconvenience.

I received an email asking for a survey after my recent PetSmart visit. This part of the email got…read moreme: "Pets can't take surveys. But you can." And I realized... I can take a few minutes to write a survey / review. Plus I've been coming to PetSmart for years for my family dogs (s/o Cali & Apollo!) BUT this time is different as my visit was for my recently adopted kittens "I recently got two kittens and as a first time cat owner I did not own any cat supplies. I knew the basics that I would need but I got everything I needed and more from PetSmart! I was impressed with the selection of products and the cleanliness of the store. Friendly staff. I was asked if I needed help finding anything. Since I was getting a lot of supplies (more than I had anticipated), the staff kindly let me leave my full (and heavy) basket at the cash register so I could continue shopping without having to carry my basket all over. It really eased my way and provided a calmer shopping experience. The associate at the register informed me of the PetSmart app and helped me create an account which was easy as 1, 2, 3! She was nice and friendly! I felt nervous purchasing so many items and was worried about what other people might think... but the register lady was very kind and helped to load my shopping cart. I'm not sure if she could tell or sense I was nervous... but she eased my nerves by congratulating me on my kittens and asking about them (which I was more than happy to share!)" Posted to company survey 3/24/26.

Ambiance *** Cleanliness *****…read moreService *** I started going here vs the other big box pet store mainly because they always have the pet food variety I want for our dog. I have been frustrated elsewhere trying to get our picky dog the food he will eat and it has been here every time I go in. The store is also very clean, a little cluttered which is pet peave of mine, trying to navigate aisles and customers (and pets). Stores need to stop filling the aisles with product. (Past life I was a grocery manager). Employees in the store tend to ignore you, but the cashiers are polar opposite and make me leave with a smile.

Zoom Room has been a life saver for me and my dog Artie when we started in Spring of 2025. He was…read moreadopted at about a year old after being found on the streets and is currently about 7 years old. He would bark at almost every dog or car making walks unpleasent. I thought he may be too old for training, but have been proven wrong. Since taking him to Zoom Room I as a pet owner have learned techniques to address his behavior during walks making them more enjoyable. We started out in Calm Down class and have moved on to Obedience and Agility classes. They have several differnet packages, subscriptions and flex options to choose from to work within my budget. We recently had to take a break but am looking forward to starting back up again this month.

I'm a new puppy mom. I had dogs growing up but this is my first time having a puppy as an adult…read more And now that I have a dog, I've suddenly become aware of the many nearby options for pet training and activities. During a recent pedicure at Angel Nails, I noticed the Zoom Room so I told my husband about it and he signed us up for a free intro class. Upon arrival we were greeted by the sweetest person and the front desk. She got us checked in and took our pup's first day photo - adorable. After getting checked in we waited and browsed their merchandise which included a lot of training treat options that we hadn't seen before. When it was time for class to begin, we got settled at our station. The trainer was kind and funny and taught us a few new things. Our puppy was very excited and interested in the other dogs but we eventually got her to pay attention to us about halfway through the class. Overall we had a good experience, but did find class to be a bit distracting with the various puppies and parents in attendance. We may consider returning for private training sessions in the future.

Terrible employees and even worse manager. They refused take my cats prescription for food and…read moresaid it's because it "wasn't formatted right" and supposedly a vet "wouldn't write a prescription like that". NEVER give these terrible humans your money unless you absolutely have to

Amazing customer service by Alex ! Knowledgeable and very helpful highly recommend and all my…read morefriends involved.

Cute Cuts went above and beyond to trim my very anxious Rottweilers nails. They accommodated my…read moredogs needs and made his visit as comfortable as possible. Thank you So much!

Ari has been our groomer for a few years and we really appreciate her. She's consistent and…read moreremembers us and what we ask for each and every visit. The new salon is nice, too. Great area to walk a bit before and after a pup pampering. We'll be sticking around Cute Cuts!

Love Ryan for our grumpy anxious pup. He is so kind and patient and always does a beautiful job :)…read more One small thing I've noticed the past few times we've been, is it takes about 3 days of calling multiple times a day to finally get an answer to schedule an appointment /: This is discouraging.

I love this spot!…read more Flat rate cost based on weight. My dog is almost 100 pounds and it's only 22 bucks. They provide shampoos/conditioners, towels, slip leads, just about any grooming tool you'd need. They have ear cleaner, cotton balls, cologne spritz's etc. It's 1000000000% worth it. I bring my own shampoo and tools most days, but they always have sanitized equipment if you need it. Staff has always been wonderful as well, very quick to clean up behind people so tubs are ready and stocked for the next person. They're also quick to get you checked out in the lobby. You can also pay before you wash too, which I like to do since my dog always wants to go potty after their bath.

You can call and get a same day or next day appointment which is really nice. They are quick. I…read moreasked for a summer shave and didn't really give any other direction. The groomer kept his face and tail, fluffed them out which I really appreciated.

We have been taking our dogs here for a few years now and we continue to return. They are really…read morefriendly, always accommodating, always complete the cut we requested, very quick, and the cut always looks really good. Prices are very reasonable compared to other locations. I really like how they are able to get us in same day vs making an appointment several days down the road.

Dennis installed a pet door in my sliding glass door and I am extremely pleased with his work!! He…read moreis very thorough and professional, I would highly recommend him.

Love, love our pet door. We really didn't want to cut a hole in the house and hoped a dog door…read morecould be put in one of the French doors. We wanted to keep the old glass in order to reinstall if we chose to in the future. Dennis, the owner, came out to assess whether a door door in our French door was a possibility. We had previously been told no by another company. He said that he had done many similar installations successfully. We were able to keep the old glass and he put in a new glass with a Boss Security brand dog door--that is a big upgrade from pet store brands. Dennis was easy to work with, cleaned up the project perfectly, helped me store the glass, and was extremely professional. He really had pride in his work and giving the customer a great product. I highly recommend this company.