Felix is very honest and reliable. Highly recommend to fix your appliances. Thank youread more

Fixed my oven, dishwasher, and garbage disposal super quick. Even walked me through what went…read morewrong, and how to stop it from happening again. Can't recommend them enough!

My washing machine stopped mid-cycle. I called Johnson and was told there was someone in my area…read moreand he could be out in thirty minutes (I was expected to schedule an appointment and wait a day or so...) to assess the problem. Within thirty minutes, two nice gentlemen arrived at my door and within twenty more minutes my machine was fixed and I was charged a reasonable fee. They were courteous, fair and extremely efficient. It was refreshing.

Mr. Johnson and his crew have rescued me once again. I called them previously regarding my washer…read moreand they came right out fixed the problem gave a good price and I was happy to have found them. Today I called them regarding an oven not working properly. Once again they were professional, knowledgeable, reasonably priced and kind. These are rare qualities. Me and my family truly appreciate Mr. Johnson and his workers. I highly recommend this company.

Holy moly! What a rip off. They will charge you $110 to take a look at it and then parts + labor on…read moretop. Typically companies apply the diagnosis fee towards the parts + labor but not this company. Sounds scammy. For background, I knew exactly what the problem was and had the model number for the part to be replaced. It was a belt for a washer. Still wanted to charge me $110 to "diagnose". What a joke.

Prompt service. He was able to work me the day after I called. Very courteous…read more Diagnosed problem and promised to return with the part in a few days Quoted me a very reasonable price Highly recommended

My refrigerator was making a loud noise and i called for service to determine what cause might be…read more TIM arrived timely and did evalation determing it was due to dirty condenser that needed cleaning. The work was performed and charges made to my credit card. The problem is that they do not issue receipts. I wrote my e-mail address on piece of paper for him to copy and he said it was done and sent. I never received the receipt. I made 4 calls to company each time talking to someone different and three calls were made to TIM each time he told me it was sent. It had not been sent. I need to know what charges are as two charges being made to my credit cards. Everyone does not text they West Phila appliance techs assume we do. I use e-mail and as former customer my info in their system. I am repeat customer and each time I have problem getting a receipt from them. That is a problem .

Not satisfied with this company's business practices. However, they did come out to do a repair the…read moresame day (on a Sunday) so there is that to be said for their promptness.

Appliance Ace is a great company to work with. I needed to have our built in microwave repaired…read moreand called them. Got the owner, Joe on the line and he got the job done quick and professionally. He sent out Bill and Roman the following day and they had our microwave back up and running in no time. Really nice to see some people still take pride in offering quality work at reasonable prices. Will DEFINITELY call them again if I need anything else and wouldn't hesitate to recommend them. Thanks to Bill and Roman for a job well done.

Totos came out the next day to fix my air conditioner. I had several repair people out previously…read morewith no resolution. The technician Sean was great and finally fixed it!! We are so appreciative!!! Our family is finally cool and will recommend Totos to others . Thank you!

Great business! Did a heater use and occupancy inspection for the Norristown borough in a timely…read moremanor (less than a week after I called they had availability). They were the cheapest quote I got for the Norristown heater certification if that is what you are looking for! My heater does not use the chimney because its a high efficiency unit vent via PVC and the borough inspector wanted a chimney certification or the heater certification to have a note saying chimney is abandoned. Toto's was nice and responsive and rewrote the certification with this note for me so I did not have to get a chimney certification. They were always very helpful and responsive, would highly recommend.

5 years later, and the A/C was suddenly have minor issues again (clogged drain, compactor needed to…read morebe replaced, new freon) - I called Jon at 6pm, and he came out by 7:30 the next morning. Again, it was fixed within a few hours, and was VERY reasonably priced. I cannot recommend this family-owned company enough.

My landlord contacted someone at Air Magician to come look at the heating system in my house. Since…read morewe moved here four years ago, the heat would take on a mind of its own in the winter. It would come on and off whenever it pleased, and wouldn't respond to the thermostat settings. Each year my poor landlord pays to have someone come look at the system only to have it work for a few days/weeks and then go on the fritz again. I've been told that the problem was my brand new Nest thermostat (even after reinstalling the old basic thermostat and replicating the problem) and last year my landlord paid for a whole new "board." Alas, the issue reared its ugly head again. This time three humorous gents came to check out the system and they identified the problem as a dirty flame sensor (shrug). It's been three weeks and 5 days and everything has been working beautifully! No complaints here :)

I called Eugene Adam's because my furnace wasn't working. They said they could send someone out …read more It would be $120 just to come out. I called a few other companies but they were available later in the or the next day. So I agreed for Adam's to come by knowing of their $120 feet.I had been doing some construction next to the emergency cut off switch & not realized I must had hit the switch. Adam's company saw the switch off when they came in and asked if I turned off the switch. They turned on the switch & everything was working again. They told me a lot of people turn it off not knowing. I was thankful that it wasn't any major. I wasn't happy that they charged me an additional $60 for labor. $180 for being at my house for less than 5 min. Then had the nerve to ask me if I wanted to clean my furnace for $412. I will NEVER use this company again. Straight greed!

We have been using Eugene Adams for our home since about 2018 because our home warranty required us…read moreto. Now that we haven't renewed that warranty, we will be moving on to another company. Here's why: From the replacement of our heat pump in 2017 or 2018 (I can't remember), we have never had a job done that didn't require a follow up because of a mistake or an oversight in the service. Most recently, our heat pump wasn't switching back and forth from heat to cooling with the changing season. We called to get service. I was at work when the technician arrived, but he charged my wife over $100 to replace the air filter claiming that was the problem when we had mentioned in the initial call there was a problem with the compressor. It wasn't the air filter. The problem continued. On a return visit, I recreated the problem for the technician (incredibly nice guy, for what it's worth) and he came to the conclusion that a piece in the compressor needed some lubricant. The store to pick up that lubricant was closed, so he would pick some up and return another day. We never heard another word. So why three stars? My heart says this is a 2 star review. The guys do know what they are talking about, and, judging by other reviews, we seem to be an anomaly. It is why we continued to give them chance after chance for the past 5 years. I am tacking on that bonus star because the technicians that come out are incredibly nice and always answer my questions when I have them and I like that quality. Unfortunately life is getting just a little too busy to keep following up every time they come out and the job isn't complete, so we're going to look for someone who will get it right on the first try.