Good service is so rare these days (think Comcast) that I am so overwhelmed when someone comes…read morethrough that I just want to Yelp it to the world! My washing machine broke mid-cycle today. The spin cycle would not work, leaving me with clothes swimming in a pool of soapy water. Since I am going away and needed these clothes I tried to just throw them in the dryer wet and set it for 90 minutes. I returned to still soaking wet clothes literally cooking themselve in boiling water. OK, time to call someone. The first place I called told me it was $69 just to come out and they couldnt make it today. The next place I called, Johnson Appliances, already had a good review on another site and said $39 to come out - and they'd be there soon! Wow, really? Two super nice gentlemen came to the door an hour later, played with my dog, and fixed the washer in 5 minutes flat. I am more than happy to shell out $85 for service like that. Hooray for old fashioned house calls.

My washing machine stopped mid-cycle. I called Johnson and was told there was someone in my area…read moreand he could be out in thirty minutes (I was expected to schedule an appointment and wait a day or so...) to assess the problem. Within thirty minutes, two nice gentlemen arrived at my door and within twenty more minutes my machine was fixed and I was charged a reasonable fee. They were courteous, fair and extremely efficient. It was refreshing.

Prompt service. He was able to work me the day after I called. Very courteous…read more Diagnosed problem and promised to return with the part in a few days Quoted me a very reasonable price Highly recommended

Holy moly! What a rip off. They will charge you $110 to take a look at it and then parts + labor on…read moretop. Typically companies apply the diagnosis fee towards the parts + labor but not this company. Sounds scammy. For background, I knew exactly what the problem was and had the model number for the part to be replaced. It was a belt for a washer. Still wanted to charge me $110 to "diagnose". What a joke.

I needed to get service on my new GE Washer, So I called GE Service (they never showed for their…read more1:00-5:00 pm window). Then I tried Sears Appliance Service ( they wanted $120 to diag, but not sure if they could make the repair). **Fed-Up, I figured to give Mike a try.** When I called , it was late and they were closed. but, they went out-of-their way, to get to me the next morning anyway. The crew came out for a modest diag fee, gave me an estimate (quite fair), ordered my parts, and made repair within 2 days time. They are Professional, Courteous, and Honest If you need Service, and are Fed-up with nonsense from the so-called bigger companies . . call Mike. They now have all my business. Thank You

I'm hugely grateful for Germantown Washer Service. Our dryer's belt decided to break during…read morequarantine and within 24 hours there was someone at our house fixing the dryer. They were protected with a mask and worked quickly while staying safe. Not only were they quick, prices were very reasonable. Thank you so much! Definitely recommend.

Great work by Mike and Eric. Really appreciate their hard work and responsiveness. They fixed a…read morerefrigerator and a dryer for me as well. They know their stuff and their prices were also fair. Will definitely always keep them in mind with any appliance issues in the future.

I would highly recommend them they are prompt in scheduling and show up timely and are professional…read moreand friendly when taking your call. They will stand by their work and come back until you are happy. As an Interior Designer I would call on them again and refer them to my clients as you would appreciate their high quality services they provide As for value it is fantastic, best price in town !!

So happy I found this place on Yelp. Definitely worth the thirty minute drive. Amazing service,…read morefriendly staff and definitely has the customers best interest at heart. Highly recommend.

One word: Disappointing! I called JT's Vacuum Sales & Repairs today at 10:00 am in hopes of…read morepatronizing a local business for service on my cannister vacuum. After my call went to voicemail, I explained the issue I was having with my Electrolux cannister vacuum. I wanted to drop by the service location to get a diagnosis and leave the vacuum for service. I did not receive a call back after about 20 minutes so I decided to call again in hopes of avoiding a wasted trip. A woman picked up the phone, I let her know I had called earlier about the problem I was having with my vacuum. Apparently, there was a technician nearby when I called as the woman who answered the phone asked him about my service request. Instead of given me a direct answer as to if I could drop my vacuum off for an diagnosis and service, I was asked more questions about my problem. The technician never took the phone, instead there was a back and forth dialogue which ended in the woman telling me they can't service the vacuum. Let's just say I was disappointed that I could not speak directly with the technician to get an answer. Instead I got hesitancy which leads me to believe they do not service Electrolux vacuums. I will never know as I will not call again. My guess is they only service the vacuums listed on their website. A straight forward answer explaining that would have been nice!

I contacted this company when my dryer would not properly dry my clothes. I called and scheduled an…read moreappointment for a diagnosis. A few days later Arturo came to my residence and discovered the heating element went bad. He immediately replaced the mechanism and my dryer started working again. My Frigidaire dryer is about 10 years, so I was delighted to know the situation was repairable. Arturo is an honest and respectful electrican. I recommend for any electrical issues inside and outside the home.

Totos came out the next day to fix my air conditioner. I had several repair people out previously…read morewith no resolution. The technician Sean was great and finally fixed it!! We are so appreciative!!! Our family is finally cool and will recommend Totos to others . Thank you!

Great business! Did a heater use and occupancy inspection for the Norristown borough in a timely…read moremanor (less than a week after I called they had availability). They were the cheapest quote I got for the Norristown heater certification if that is what you are looking for! My heater does not use the chimney because its a high efficiency unit vent via PVC and the borough inspector wanted a chimney certification or the heater certification to have a note saying chimney is abandoned. Toto's was nice and responsive and rewrote the certification with this note for me so I did not have to get a chimney certification. They were always very helpful and responsive, would highly recommend.

I am revising my previous post on their service. The delay had nothing to do with the service and…read morequality of the work they performed to ensure that my oven was repaired. I learned that it was the warranty company and Not Elegant Services that caused the delay. When Elegant Services came with the part, the installation was quick and perfectly done. Their service was exceptional and they addressed all of my concerns professionally and with care. Thank you Elegant Services for a job well done!