Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

Request for dishwasher not powering up quick response for service call. Took a picture of unit and…read moremodel number for technician. Came within the time stated and very professional service. He couldn't find the root cause of my problem. The Price for the service and diagnosis wasn't to bad considering I don't know a darn thing about appliances. Someone else wanted $100 more for the same thing. I'll give them 4 stars only because of the repair.

Quite possibly the greatest customer service experience of my life…read more Our six year old dryer was getting power but was dead otherwise. I called over five service companies in the area. They either didn't pickup, don't service Samsung dryers or couldn't get onsite for 5+ days. I called Carlos who was in the middle of a repair. I texted him my information. He was at my house within a couple hours. Carlos was very kind and respectful. He completely took apart my dryer to find the problem. Replaced the defective parts, cleaned the dyer and gave me advice on how to avoid this in the future. $200 for the repair. Kind of stinks considering that's over 1/4 cost of the dryer but it was worth every penny in my opinion. I was not capable of fixing this and couldn't go a whole weekend without washing clothes. I know exactly who to call for my next appliance snafu!

Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

had a whirlpool duet dryer making screeching noises- Chatgpt recommended this company- Joe arrived…read moreon time immediately diagnosed problem and repaired the pulley. extremely pleasant and knowledgeable. Even divulged some tricks of the trade that i was sworn to secrecy- $200 later up and running- highly recommend

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

Highly recommend Mike for your service calls. We have used him twice. He has always always been…read moreknowledgeable, reliable patient and honest....Thankyou so much Mike!

Mike was great! Quick to communicate and get out to our house to solve our oven problem.read more

We recently had DC Appliance Repair look at our refrigerator/freezer. I'm so glad we found them…read more They're a very professional company -- answer the phone on the first ring, answer your questions professionally, send you a text to confirm your appointment, provide you with clear information so you can make the best decision for your situation (no pushing you into a repair), leave you with some information, and email you afterwards. We're very happy and our only regret is we didn't find these people sooner. We'll definitely use them again in the unfortunate event something happens with one of our appliances.

I hired D.C. Appliance repair to fix a leaking refrigerator. I was able to schedule next day…read moreservice which was nice. The technician, Andrew, was very nice, polite and professional. He was able to diagnose the problem just by me explaining it to him and had the problem fixed in under an hour. That is great service. Most appliance repair companies charge an initial house call with either a half hour or hour labor. Parts are always extra. Their housecall fee was the lowest I could fine plus they provide an hour of labor included. Lowest price plus great service. Will definitely use their company again. Highland recommended.

I love Naab & Mohring to begin with! They are the best!…read more Randy is / was fantastic! Smart, Professional and very efficient! Give him a bonus! www.Karynreece.com

I purchased a GE Range from Orvilles, it is 2 yrs old. On June 8, 2026, it stopped working,…read morecompletely shut off, no display. I called the service dept and was given an appointment from N & M. Earliest appointment they had was June 26, 2026, took the day off of work and an old man who coughed the whole time and did not speak replaced the control panel. He turned it on and saw that it started warming up to 100 degrees and packed up everything and left. Later that evening I tried to bake something in the oven and it completely turned off again! Called back for another appointment and was given 7/1/26, I took off another day of work-they did not show up for the appointment and said my appoinment was for the following wednesday, that was not true. Made another appointment for 7/10/26, took off another day from work, was called by N&M at 8:00 am to say that their techninion called "in sick" and they cancelled my appointment again! This is absolutely unacceptable, poor customer service. I do not ever recommend this company for anyone, well only if you want to have an appliance that lives in your kitchen not working and you want to lose money at your job for taking off and waiting for someone to come and fix the silver box sitting in your kitchen who never comes!! Why did I purchase an extended warranty! They do not care about their customers at all!! Worst company ever!!! Orvilles should not have a contract with such a terrible company!! If I could give 0 stars I would!

My freezer compartment in my Kitchenaid fridge was leaking all over the place and the ice cube…read moremaker did not work. I did my research in regards to companies that are fair, efficient and local. I read several positive reviews for Delavan Appliance Repair and gave them a call. Tracy answered the phone right away and took my info. You have to give them a credit card number since the service call is $100 but still better than buying a whole new fridge. The appointment was made for three days later at noon. Dan and his son showed up right on time. They took my fridge apart in no time and assessed the situation. They were cordial and efficient while ensuring that none of the pieces broke while disassembling the unit. They talked about what they were finding and the possible solutions. There was no upselling, no 'you need a new this, a new that'; just service. They found the issue right away and put everything back together just the way it was. The service appointment went smooth, fast and accurate. I'm thrilled that I have a functioning freezer again and highly recommend Delavan appliance for all your fridge/washer/dryer repair needs since there motto is 'if they can't fix it, it ain't broke'.

Great service by Anthony. Professional, knowledgeable,…read moreefficient, timely, and fair priced. Highly recommend this appliance repair service.

I called Dimitri to come look at my dryer, he called me back the same day and came right out that…read moresame day. I was super impressed with his professional look, attitude and efficiency. My dryer was running hot, instead of going straight for worse case scenario, he troubleshot from the basics. Turns out it just needed a new exhaust hose and deep clean. He only charged me $80 and gave me a good piece of mind. I would highly recommend his to anyone!

We had an issue with our freezer in which it was making a lot of noise and I feared it was going to…read morestop working all together. I called ARS on Thursday, they came over Friday and were able to replace the motor. Dimitri was very knowledgeable and explained everything to me before completing the repair. Excellent service and fair pricing. ARS is our go to for any future appliance repairs here!!