I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

The salesman (Keith) asked what we were looking for. We said we needed a new refrigerator and he…read moretook us right to the Kitchenaid . It was a great deal. He had it delivered the next day. I received text messages for the time it was getting delivered and text messages when they were close. The two delivery men (Ron and Tom) did an excellent job. They were very careful, removed all of the tape and took my old fridge. I am very happy with this purchase.

Worst customer service I've ever had had issues with an appliance that I bought there. Customer…read moreservice was extremely rude. Wouldn't not recommend.

Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

Carlos came out to repair my gas oven when it wasn't heating to temperature. Although, he didn't…read moremake it to my house at the appointed time, he still came. He knew what the problem was, checked the failing part, gave me a quote on cost of repair, all within 10 minutes. I went ahead with the repair and he wouldn't charge me until he made sure the repair was working, which it was. Carlos was very knowledgeable about what he needed to do, was very professional in doing it, and saved me some money in doing the repair. This is the second time I've used his services and will look to him again if needed.

I dreaded going to buy a vacuum in person (even though I had been unsatisfied purchasing multiple…read morevacuums online) and was so happy (actually astounded) how much fun it was at our Super Vacuums store. Mike asked great questions, recommended options and demonstrated with great vigor the pros and cons of different choices. We left with big smiles and the best vacuum I've ever had. Thanks Mike - we'll be back! Barb & Charlie

Paid around $20 for bags to go with my mother's Miele vacuum. I thought that was rather pricey. The…read moresalesman (if I remember his name was Shawn and he said he is the DM) explained that this is the Miele brand bags, not a no-name brand. Thus, better quality. I hope so. Then he went on to demonstrate how a good vacuum works. His Riccar (made in the USA) vacuum sucked up the powder on his demo carpet in seconds and it literally pulls the dirt into its head like a suction. Riccar vacuums are sold through independent vacuum retailers nationwide. They seem like very good vacuums with decent warranties. I hope you get what you paid for, so to see speak. Not cheap but probably very effective. Well it was informative to know the differences in vacuums out there. Apparently, it's always better to buy vacuums with bags. Bagless ones, like my Shark, don't capture all the dirt. They even spit out dirt per Shawn. Even the expensive Dyson brand is not carried anymore by this independent vacuum retailer. Too many issues with Dyson. About two years ago, I brought my bag less Shark vacuum in for servicing to this store. They cleaned the filters and in clogged the blockage inside the vacuum for me. That cost around $60. My Shark, a cheaper vacuum that is sold at Walmart, is still running. I'd consider buying a more expensive better quality vacuum from this dealer when the Shark loses its bite forever.

I hired D.C. Appliance repair to fix a leaking refrigerator. I was able to schedule next day…read moreservice which was nice. The technician, Andrew, was very nice, polite and professional. He was able to diagnose the problem just by me explaining it to him and had the problem fixed in under an hour. That is great service. Most appliance repair companies charge an initial house call with either a half hour or hour labor. Parts are always extra. Their housecall fee was the lowest I could fine plus they provide an hour of labor included. Lowest price plus great service. Will definitely use their company again. Highland recommended.

Excellent service! The technician arrived on time, quickly diagnosed the problem, and clearly…read moreexplained what needed to be repaired. The washing machine was fixed efficiently, and it's working perfectly again. I appreciated the professionalism, honesty, and attention to detail. They left the work area clean and answered all of my questions. I would definitely recommend this company to anyone needing washing machine repair.

Mike was great! Quick to communicate and get out to our house to solve our oven problem.read more

From the owner: FAST response and FREE service call with any completed repair!…read more masterappliancerepairwny.com for more information and to schedule a service call!

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.