Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

Pleasant to deal with, was available as soon as possible where others had to make an appointment a…read moreweek or so out. Dryer works great now

I recently purchased a new house and needed to get a stove and refrigerator. First, after comparing…read moreprices at 4 other local retailers, Orville's had the best prices (by a lot). Secondly, my experience was great. Starting with the young woman in the store who helped me with placing my order, the crew members who installed the waterline and finally the crew that delivered my appliances. Every single employee with Orville's was helpful, thoughtful, kind and extremely professional. Others tried to deter me from buying from Orville's, however, I needed to be fiscally responsible. Not sure what anyone would have complaints about because my entire experience start to finish was top notch! Thank you to all who make my purchase seamless!

Excellent buying experience! We worked with Madeleine. She was very knowledgeable and extremely…read morepatient with my many questions and concerns. She helped us narrow down our selection be discussing the pros and cons of our choices. She also found us a retractable exhaust fan, that will keep our kitchen streamlined! We like Orville's and loved our working experience with Madeline!

Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

Carlos came out to repair my gas oven when it wasn't heating to temperature. Although, he didn't…read moremake it to my house at the appointed time, he still came. He knew what the problem was, checked the failing part, gave me a quote on cost of repair, all within 10 minutes. I went ahead with the repair and he wouldn't charge me until he made sure the repair was working, which it was. Carlos was very knowledgeable about what he needed to do, was very professional in doing it, and saved me some money in doing the repair. This is the second time I've used his services and will look to him again if needed.

I dreaded going to buy a vacuum in person (even though I had been unsatisfied purchasing multiple…read morevacuums online) and was so happy (actually astounded) how much fun it was at our Super Vacuums store. Mike asked great questions, recommended options and demonstrated with great vigor the pros and cons of different choices. We left with big smiles and the best vacuum I've ever had. Thanks Mike - we'll be back! Barb & Charlie

Paid around $20 for bags to go with my mother's Miele vacuum. I thought that was rather pricey. The…read moresalesman (if I remember his name was Shawn and he said he is the DM) explained that this is the Miele brand bags, not a no-name brand. Thus, better quality. I hope so. Then he went on to demonstrate how a good vacuum works. His Riccar (made in the USA) vacuum sucked up the powder on his demo carpet in seconds and it literally pulls the dirt into its head like a suction. Riccar vacuums are sold through independent vacuum retailers nationwide. They seem like very good vacuums with decent warranties. I hope you get what you paid for, so to see speak. Not cheap but probably very effective. Well it was informative to know the differences in vacuums out there. Apparently, it's always better to buy vacuums with bags. Bagless ones, like my Shark, don't capture all the dirt. They even spit out dirt per Shawn. Even the expensive Dyson brand is not carried anymore by this independent vacuum retailer. Too many issues with Dyson. About two years ago, I brought my bag less Shark vacuum in for servicing to this store. They cleaned the filters and in clogged the blockage inside the vacuum for me. That cost around $60. My Shark, a cheaper vacuum that is sold at Walmart, is still running. I'd consider buying a more expensive better quality vacuum from this dealer when the Shark loses its bite forever.

I hired D.C. Appliance repair to fix a leaking refrigerator. I was able to schedule next day…read moreservice which was nice. The technician, Andrew, was very nice, polite and professional. He was able to diagnose the problem just by me explaining it to him and had the problem fixed in under an hour. That is great service. Most appliance repair companies charge an initial house call with either a half hour or hour labor. Parts are always extra. Their housecall fee was the lowest I could fine plus they provide an hour of labor included. Lowest price plus great service. Will definitely use their company again. Highland recommended.

We appreciate the speed in scheduling of the service and the professionalism of Dominic. Grateful…read moreto have a new service company that we can trust!!

Mike was great! Quick to communicate and get out to our house to solve our oven problem.read more

From the owner: FAST response and FREE service call with any completed repair!…read more masterappliancerepairwny.com for more information and to schedule a service call!

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

We had an issue with our freezer in which it was making a lot of noise and I feared it was going to…read morestop working all together. I called ARS on Thursday, they came over Friday and were able to replace the motor. Dimitri was very knowledgeable and explained everything to me before completing the repair. Excellent service and fair pricing. ARS is our go to for any future appliance repairs here!!

Dmitri Tupchik is an excellent service tech. He knows his stuff, even on appliance brands that are…read moreless common. He went through my stove complaints one by one with me and was patient and very knowledgeable. He soon had my stove working fully again! I would highly recommend this business to anyone needing service!