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    1st Security Bank

    1.5 (2 reviews)
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    Ask the Community - 1st Security Bank

    Our Community Credit Union - OCCU McCleary Branch

    Our Community Credit Union

    (2 reviews)

    For background: I bank with another credit union but all of their branches are cashless so I do t…read morebother with the following request. I came to this branch because it is the only bank in McCleary (where I live). I got cash from their ATM, walked in and asked if they could make change (I wanted to get some 1's and 5's and a roll of quarters). I've done this before and it was never a problem. But now, they can't make change unless I have an account with them. I'm sure there's a reason for the policy but it seems a bit ridiculous to me to turn down such a simple request. Cash is cash. If it's legit and I got it from your atm you should be happy to do business with me because every positive interaction is a potential customer. Well I won't bother again. Sorry to inconvenience your policies. The only thing saving this from being 1 star is the teller. I won't fault her, she was kind and offered up a suggestion as to where I could go to get change, she was very nice and apologized for the policy that she had to enforce. This review is not for her, she was excellent. However, In a society that is veering farther away from having cash at the ready, turning down these types of interactions, (I used to be a teller once upon a time ) reduces job security, drives away potential customers, and leaves a potential for this position will become more and more scarce. (Like other banks and grocery cashiers etc.)

    I got transferred into this credit union when Simpson Paper Credit Union in Anderson, California…read moreclosed down. I have had nothing but problems with this credit union. When I finally paid off my account they charged me $4.95 fee to pay my account off. They aren't part of the credit union group membership to the credit union I belong to so I can't pay the payment when I deposit my checks. I would not do business with this organization again. Simpson Paper Credit union was very good to me and convenient. This credit union has given me nothing but problems with my credit score.... If I could give a negative rating I would.

    1st Security Bank - banks - Updated May 2026

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