Dropped the big name banks and went to this credit union, never have any issues with anything…read moresince, never looked back AND never regretted it, in fact, these guys have gone above and beyond to help us, and other customers also. Note to so called banks ... your on the way out, credit unions are the only way to go as they offer the same services as banks and the customer services people USE to get from banks years ago, remember that?, back before the uber banks started eating the smaller banks up and adding them to their conglomerate? Tell your big name bank to stick it and Go Credit Unions, you'll never regret the move.

From the owner: Our Community Credit Union is a full service financial institution. We offer competitive loan and…read moresavings rates in addition to Mortgage and Investment services. We are a member owned, not-for-profit financial cooperative. * Savings and Investments * Checking and VISA Debit Cards * Loans and Mortgage Services * OCCU Rewards VISA Credit Card * eServices such as Online Banking, Mobile Banking, eStatements, FinanceWorks, Online bill payer and Direct Deposit.

Best customer service! I have not tried other bank in Montesano since I just moved here. But this…read moreone my husband went to so I did. Charming people and and so fast to start my account.

Great bank and awesome employees. They are always helpful and lines are short or nonexistent. Best…read morebank in Grays Harbor County and I've tried another local bank with bad results.

We have been customers for over 40 years...and have been very happy with everything over the…read moreyears. It has always been swift action if we had a problem with our accts., and for car loans, etc., very fast to okay them. Thank you for being so great!

My wife and I have been members of WSECU for over 20 years. My wife always went in the bank and the…read morepersonnel knew her name. She was very happy with this bank and the employees. When she passed away I had to go in and make all the changes to our account. The staff was very courteous and handled every thing quickly and professionally. Very happy with this bank

I went in to open an account. They made me wait almost a…read morehr. I left. Very disappointed in how they treated me. Lack of respect for wasting my time.

I have worked with GNWFCU for over 20 years I'm indirect lending. They've always been GREAT! So…read moremuch so that I transferred all of my personal banking to them last year and I couldn't be more pleased. Their customer service is outstanding! I would recommend them to anyone!

Stopped here for cash. Not where I bank, but the clerk was exceptionally kind and genuinely helpful.read more

Megan Osbekoff was so helpful getting our home equity loan…read more Thank you Twin Star for your excellant customer service.

They abandoned this location quite a while ago, 2 years? Took their ATM too. To do anything branch…read morerelated requires traveling to either Port Orchard or Gig Harbor.

Good bank, great people, reasonable rates, with kiosk services widely available. It is always a…read morepleasure to visit the bank and deal with the friendly, helpful people.

For background: I bank with another credit union but all of their branches are cashless so I do t…read morebother with the following request. I came to this branch because it is the only bank in McCleary (where I live). I got cash from their ATM, walked in and asked if they could make change (I wanted to get some 1's and 5's and a roll of quarters). I've done this before and it was never a problem. But now, they can't make change unless I have an account with them. I'm sure there's a reason for the policy but it seems a bit ridiculous to me to turn down such a simple request. Cash is cash. If it's legit and I got it from your atm you should be happy to do business with me because every positive interaction is a potential customer. Well I won't bother again. Sorry to inconvenience your policies. The only thing saving this from being 1 star is the teller. I won't fault her, she was kind and offered up a suggestion as to where I could go to get change, she was very nice and apologized for the policy that she had to enforce. This review is not for her, she was excellent. However, In a society that is veering farther away from having cash at the ready, turning down these types of interactions, (I used to be a teller once upon a time ) reduces job security, drives away potential customers, and leaves a potential for this position will become more and more scarce. (Like other banks and grocery cashiers etc.)

I got transferred into this credit union when Simpson Paper Credit Union in Anderson, California…read moreclosed down. I have had nothing but problems with this credit union. When I finally paid off my account they charged me $4.95 fee to pay my account off. They aren't part of the credit union group membership to the credit union I belong to so I can't pay the payment when I deposit my checks. I would not do business with this organization again. Simpson Paper Credit union was very good to me and convenient. This credit union has given me nothing but problems with my credit score.... If I could give a negative rating I would.

If I could give zero stars I would. My debit card got trapped in one of their ATMs and the tellers…read moreinside were rude and showed no compassion for the fact that I cannot access my funds until a new card is issued. I am not a member of OCCU and certainly will never trust them with my money now. Unacceptable customer service.

From the owner: Our Community Credit Union is a member owned financial cooperative which shall sustain consistent…read moregrowth and a strong financial position. We shall seek to treat all members in a dignified caring manner. We shall manage members business confidentially and accurately. We will provide our members with choices and solutions while building lasting relationships through consultation. Equal Housing Opportunity Lender.