TERRIBLE!! I have been with this bank for over 2 1/2 decades! They have screwed me up and screwed…read moreme over several times and today was the last straw!! They won't cash a cashier's check, they won't verify funds with one easy phone call! They've forced me to be on the road all day due to stupid unfair policies, even after I've been a customer literally through thick and thin and they treat me like crap! I'm done! My wife and I are done! We will be closing our account as soon as possible and we strongly warn anyone who does banking through 1st Security to NOT TRUST THEM!! I could tell other stories about other instances in the past, but I'm just sick to death of being treated like crap!

I have been banking with Anchor Bank for 14 years and have always had top notch service. I have had…read morethe opportunity to deal with several branches and each time I have been fully satisfied with the services offered.

The store on 38th, Tacoma & Pacific, 512, Parkland has always treated me with respect and worked…read morewith me when I needed to make payments to pay off the loan--positive energy and an easy-going attitude. Thanks to all for giving me support when I needed it!

I tried to cash a check, was told an account was required and ''Account History" was required to…read morecash checks greater than 200 bucks, The website said nothing about this, basically treated me as if I had no business there saying the full amount of the check was too much for them to trust on a first time. Bit miffed on the false advertising as nothing states you need an account nor there are "New Customer" Limits. Only thing they did was tell me places that would do the job.

All the workers are great and had no problem was in and out quick and easy everybody was polite the…read moreplace is clean inside and out had no problems

So I have used speedy cash a couple of times in the last 5 years be warned if you enter an…read moreinstallment with them they will not reloan to you again even though you pay it off .. I'll be taking my business elsewhere !!! FYI I have a credit score of 810 and I pay my bills I will let everyone know not to use these people ..

Through the years I've made several transactions at this location ever since the Puyallup location…read moreclosed. Shani - Manager had provided me with amazing customer service. She has been helpful through and through. She greets me with a smile and is happy to help. She was also able to fully resolve an issue and I am so grateful.

S***** service went there. Just took out. The check was parked in designated parking and got told…read more I was not allowed to park in their designated parking because I was early

I love monitory.They have always been amazing with me.And my mother, every time we have went there,…read moreit's been nothing but respect.And great and wonderful people.I would recommend this business to any of my family or friends.Anytime, thank you guys very much.Oh, and ladies, sorry, .We greatly appreciate you

From the owner: Free quotes, just give us a call! We do not do loans, but we can cash checks that have not been…read moresigned, are verifiable, are not older than 30 days, and if you have valid ID. We also do Moneyorders, Wire Money, and have Bill Pay!

I will start by saying, I am a mixed (black white and Asian) person with a shaved head, and tattoos…read moreon my face and I work for a small business. Anyone from this century knows this isn't a telling sign of anything other than that I'm a millennial. I walked into money tree (Silverdale Location), last Sunday as it was my 7 year wedding anniversary and I got paid that day. Banks were closed etc. I hadn't been there in a few years, so I called in and asked if they cash written checks, she replied with, "Yes! We try to cash every check brought to us." Drove straight there, brought my ID, Paycheck AND paystub in with me and presented my paycheck and ID first. SHANNON, Manager since 2000. Looked at both, asked if my ID (renewed 2 months ago) had my current address and Last name. (Same as the one on the paycheck) I said yes. She then proceeded to ask me for my paystub. And then my Social security number Then my phone number Then she said she needed to verify that my place of work was a real business. I (now starting to feel profiled) told her to Google it. She did. Then called my work. Confirmed that I do in fact work there. But because the person that answered wasn't my direct boss, that wasn't enough. By now my husband has entered the building because I'm taking longer than anyone should and asks, "What's your policy on check cashing?" She said, "we don't have one. Everything is done under my discretion." He responded with, "so you're choosing to single out my wife right now, even though she's been more than accommodating?" She replied, "yes." I then got my ID and check, said "this is some racist shit!" And step out to call my boss. In tears, I tell her what's going on and my boss immediately called Moneytree and speaks to LYNETTE, the other woman working and witnessing all of this. She hands the phone to SHANNON and I walk up to her counter area because clearly I'm not Ms. Shannon's type of person. She looks and me and goes, "you need to go back to Shannon." And I did my "holy shit I'm frustrated" laugh and went back to SHANNON. .SHANNON, now speaking with my boss told her that she needed to be at the location in order to verify that I work there. My boss instead offered to give my check information and SHANNON finally agreed. (Remember when she said she had to be AT the location?) Verified all the way down to the amount I was owed, and finally ended up cashing my check. I don't know if it was my skin, the hoodie I had on or the size of the paycheck. But I know what it feels like to be profiled, and it feels like this. Needless to say, I'll never go back to that place.

I had an annoying situation where a check was mistakenly deposited into an old, inactive account. I…read morewas on the phone for hours with NetSpend to no avail. I went into this store to see if they could help and I had Lynnette. She listened, understood and was quick to come up solutions. Sadly NetSpend was being difficult and it took almost an hour to resolve but the whole time Lynnette was So patient, kind and knowledgeable. I even went out the store hours but she kept calm and didn't make me feel like a bother, she was empathetic and wanted it fixed for me. On top of it, I have a severely autistic son who was antsy. He was loudly humming and skipping around, they Never gave him a weird look or rolled eyes. Lynnette is very rare in customer service nowadays and deserves high praise for her composure and knowledge.

My experience with WSECU was extremely disappointing. I contacted the credit union seeking basic…read moreinformation regarding a loan account and was assisted by Julie. Unfortunately, I found her demeanor to be rude, condescending, and unprofessional. Rather than providing assistance or directing me to someone who could help, I felt as though I was being interrogated about why I needed the information. The tone of the conversation was dismissive and lacked the courtesy and respect that customers deserve. Customer service should be built on professionalism, patience, and respect. Even when information cannot be provided, there is a respectful way to communicate that to customers. Based on this experience, I was left feeling frustrated and undervalued. I hope management reviews customer service standards and provides additional training to ensure future customers are treated with dignity and respect.

We really appreciate WSECU. We were called by the credit union's fraud dept who asked if we'd made…read morea charge of $270(we hadn't). Immediately they blocked our card and sent new ones. The next day the money was back in our account and today we received written confirmation. We LOVE WSECU We've been with them since they opened their doors and we will never leave. If you need a new financial institution choose WSECU, you won't regret it.

Helpful staff, would recommend if you're in a pinch until payday. For expenses you can't always…read moreanticipate I'm glad they are in business!

Great place to get a loan. They start off small but it grows from there. Wonderful people to work…read morewith, very friendly and happy to help in anyway.i definitely recommend.

Very friendly and knowledgeable staff. Opening an account was easy and close to where I live.read more

I have to strongly recommend that others not use this branch…read more My first experience with this branch of OlyFed at 8300 Quinault Dr. NE Lacey, Wa. 98516: I came in to change the address on my joint account which I have with my husband. I was told by the teller that I had to remove my sunshades, so he could verify my photo ID. I asked him if that was really necessary. He gave some explanation that I was new to the bank. I told him that I already had an account and that I was just changing the address on the account. In the end, I removed my shades. My second experience was when I went in with my husband to withdraw some money from this branch. We dealt with a female teller this time. She repeatedly asked us what the money (our money) was being used for. We both felt like we were under interrogation and tried to change the subject each time she asked. My next visit was to cash a small check in my name. I gave my photo ID and account information. The transaction went smoothly. On the same day, I came back in to cash a check on a joint account in a different state. The 'greeting' from the same female teller was, "Back again?" She repeatedly asked me whether my husband was with me, to which I answered each time, no, he was busy at home. She also asked if my husband knew that I had written the check. I said, "I have the authority to write this check. It is a joint checking account." She informed me that she would have to call my husband to have him verify that I could cash the check. I told her that we have one cell phone and, when I leave the house, I always take the phone in case I need to call roadside assistance. Again, I stated that the check I was trying to cash was from a joint account. I told her I had cashed checks from this account at other OlyFed branches without problem. She said she would have to get the manager. I stated that I have had the out-of-state joint account for over 20 years, and we had a joint account at OlyFed. She went and got an assistant manager. After receiving similar responses from him, I took the check and left. It was as though I was being accused of a crime. Does a woman need to get her husband's permission to cash a check from a joint account? I had obtained a ride from a friend and had to get my friend to drive me back home to where my husband was trying to fix our car, then drive us back to the bank. When I returned to the bank with my husband, we went to the assistant manager. My husband didn't identify himself. He simply told the assistant manager that I had the authority to write that check and did not need his permission because it was a joint account. We were told, "We can cash it now." Now, the assistant manager was willing to cash the check. I said, "No, you won't. Since I had been required to return home to fetch my husband, I got cash for the business I needed to handle." When I told the assistant manager that I had enough because I received nothing but problems each time I used this branch and that I wasn't going to use that branch any more and I might even take my money out of OlyFed because of the unacceptable behavior at this branch, he told me "Have a nice day." When you know customers are insulted and angry, saying "Have a nice day." is more than just inappropriate, it adds insult on top of insult.

Hands down, bar none, this bank is THE worst banking experience i have ever encountered. From…read moreexceedingly lengthy times for funds to transfer in and out, to fees for every single transaction made, to losing four [4] direct deposit payroll checks, when they have the sender and receiver accounts at same bank, at same branch. Each time that happened, i called and called. No follow thru. I had to go in to the bank, reiterate the issue, and after about 20 minutes they would locate the problem and send me back to my employer for a second check be drafted. Who has time for all that? Total nightmare. So i closed my account with them and opened one elsewhere thinking this is the answer. However because my employer still banks with them,i cannot get away from dealing with them.. And payroll landed in between closing ny account and the new bank being funded via direct deposit. So today i went in with a physical check ala a live check, and this branch will not cash a live check in person drawn from an account at their branch. When the account is my employer, definitely funded and im in person.. outrageous really. Never have had a bank not honor their own checks like this. And then, when i deposited through my own bank elsewhere, normally a 24 hour transaction for funds to be received, Homestreet places an additional seven (7) day hold before authorizing this payroll check to be sent over. I can only share my experience in hopes it saves anyone else from having such ridiculous financial experiences. Personally, it was unreal, i do not know if the ineptness comes from management, mistraining, or what .... but this bank outright sucks! Go to Obee, go to Key, bank of america, absolutely any and every other bank does a better job..

Recently, we applied for a Heloc to help pay for my wife's schooling. Tawni Nipas guided us through…read morethe process in a very sure-footed manner and answered all our questions. Very easy process. Great job Tawni, thanks!