I came by as a vendor and was mind blown over Bonaventure of Vancouver. It is a beautiful community…read morewith lively activities and a wonderful team. Natacha is kind and a great listener.

I toured four assisted living places with my parents. In other facilities residents were hanging…read moreout chatting, reading the paper, walking their dogs but Bonaventure was empty. No one in the lobby, no one playing shuffleboard. There were residents in the dining room but most of them were getting plates of tater-tots to go. The food while we were there consisted of hot dogs, hamburgers, sandwiches and a salad bar. I don't want to deny my dad a hotdog but people need something beside fast food offerings day after day.

My mother in law has been here for three years and recently moved to memory care. The staff has…read morebeen wonderful and supportive. The lady's group downstairs is always present and welcoming. Very helpful with the transition to memory care. I feel we are getting our moneys worth.

Salmon creek was disappointing. The staff that interacted with my family member were caring, and…read morethey appeared to like their job, however it was very obvious they are short staffed/over worked! Lots of turnover in staff, which happens. A couple nights when I was there, they only had one tech working for the entire memory care side (I believe 24 residents) so I stayed until midnight to make sure my family member was settled and sleeping. Staff didn't appear to know what my family member could do/couldn't do. Ie, not ambulatory, but wanted to het her in the shower. They should get rid of the carpet because it stinks horribly! About 5 steps into the memory care area, the smell of urine hits you in the face! The carpet in the individual room was stained and gross. We didn't feel comfortable leaving our family member alone due to her confusion and the lack of staff. We needed to be there for 8+ hours daily-and often as late as 10 pm to advocate for her. We were told someone would check on her every 45-min. the first couple days to make sure she was adjusting but instead it was every 3-4 hours. Thankfully a family member was there. (And no, they didn't not check on her b/c family was there, they need to go into the room to know if someone is visiting, nor were they told family would be there all day) Family had to ask for her food tray more than once. Unfortunately she was only in memory care for a couple weeks before passing. We would have moved her out if Hospice wasn't needed and end of life was that soon. Proceed with caution if you are considering placing a loved one there.

My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!

The telephone number needs to he updated. It is a private number now. I am trying to find a nice…read moreplace to transfer my father to.

Running Creek facility is such an amazing place. It is set on beautiful grounds, well maintained,…read moreclean and spacious. The owners, Anna and Viktor are simply the kindest people I have ever met. When speaking with them and interacting with them, you can see how much they love what they do and how much they care for each patient. They treat thems as if they were family. I would recommend Running Creek Assisted Living to anyone looking to place a loved one into an assisted living facility, they have great care options to accommodate every need.

My mother has been here 3 years in a bungalow which was good. They were supposed to clean weekly…read more Not that great. But when she moved to the big house?? HORRIBLE. Room is dirty dirty dirty. And $5000 a month? She barely eats a thing. They definitely don't clean. Check out her toilet. Omg I just threw up in my mouth. Horrible to treat our elders like this!!

I'd rate Brookdale Vancouver Orchards with a sub standard rating! Washington State's Department of…read moreSocial and Health Services (Intake #3285366) has completed their investigation into the memory care department. Health care professionals as well as an MD filed a complaint about my dads lack of care. The state investigator and health care professionals referred to it as elder abuse and neglect. This is not the forum to go into details. Do your research. This facility is morally messed up.... just not OK.

I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

I can't say enough about Manor Care. I was there for about a month and a half for physical therapy…read moreand treatment. Everyone on that staff was totally caring, they made your stay less stressful. All departments, set the example. The physical and occupational therapists provided the professionalism you need combined with fun and positive motivation. One gripe. There was one cna who did my 4am vitals. She would turn the desk lamp on but would not turn it off when she left. So I had a PT unscrew the bulb. Good on you guys. All of you

This should really a zero. My wife was here for almost 4 weeks following a very traumatic femur…read morefracture injury. This place added more trauma to an already traumatic experience. The nurses were so overworked and overwhelmed that they couldn't possibly manage the number of patients they were assigned. When we met with administrator he had no accountability and was completely dismissive. My wife had to wait hours for pain meds on arrival that was pure torture. And then several times she had to wait for over an hour for medication and bathroom assistance since she was confined to her bed. They mismanaged her pain meds causing severe pain med withdrawal symptoms that were horrific. The food was absolutely inedible. Fortunately we as a family surrounded her and brought her meals so she had proper nutrition. We tried to advocate for her but there little response. She has diabetes and a UTI that the medical team completely mismanaged. They lost 3 urine samples over 8 days before diagnosing the UTI my wife knew she had. Most of CNAs were very young and completely untrained. The system is completely broken. The silver linings were Nurse Caitlin, Nurse Jackie and CNAs Debbie Jo and Matthew. In PT stay away from Anthony. He is one rude dude! Not what someone needs when recovering from a serious injury. And if that's not bad enough, there were layers of filth in the bathroom that were absolutely disgusting and was never cleaned the entire month she was a resident here. There was no water for OK several days and no hot water for 10 days. I could go on and on with more horror stories about this place All in all if you love your love ones stay away from this place.