My mother needed memory care after wandering from her assisted living facility. I was lost as to…read morewhat to do and was put in contact with A Caring Heart. Kathy jumped right on it, gathered all of our information and had appointments lined up the next day. Her knowledge and experience was incredible. Her patience and honesty was immediately obvious and we found the best place for my mother in very little time. My mother is very happy today and so are all of us in the family. I cannot thank Kathy and A Caring Heart enough for the help and expertise we received. Thank you so much!!!!

From the owner: A Caring Heart Senior Housing Referral Service, LLC is a free senior referral service…read more helping families find retirement, assisted living, adult family homes, Alzheimer's care, nursing homes, and home care in Vancouver, Washington.

My mother had dementia for many years and when I could no longer safely take care of her, Creekside…read morebecame her home. The time that she spent here is almost indescribable because of the relief I felt knowing she was safe and well cared for at such a challenging time. This staff cares!!! All employees work very hard caregiving and at the same time always had a smile and a pleasant comment about my mom. This is not easy to take care of people who are confused and cannot help themselves. Creekside Place gave some peace of mind and support at a very difficult time and I heartily recommend their services if your family needs this support Thanks to all the staff - you are appreciated

My dad was admitted for a really short time to hospice. Everyone on his team were super reliable,…read moreprofessional, and supportive in all aspects of care. I was able to reach someone 24/7 with any concerns

The hospice nurse that was sent to my friend's home last year was not vetted (or else her numerous…read moreterminations would've been a hint to the quality of care she provides). My suggestion is to not use this company for home hospice nurses. My friend used them and the nurse stole precious hours away from him and his family. DO YOUR JOB AND RESEARCH THEIR BACKGROUND AS YOU CLAIM TO DO!! Shame on you.

My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!

My mother in law has been here for three years and recently moved to memory care. The staff has…read morebeen wonderful and supportive. The lady's group downstairs is always present and welcoming. Very helpful with the transition to memory care. I feel we are getting our moneys worth.

Salmon creek was disappointing. The staff that interacted with my family member were caring, and…read morethey appeared to like their job, however it was very obvious they are short staffed/over worked! Lots of turnover in staff, which happens. A couple nights when I was there, they only had one tech working for the entire memory care side (I believe 24 residents) so I stayed until midnight to make sure my family member was settled and sleeping. Staff didn't appear to know what my family member could do/couldn't do. Ie, not ambulatory, but wanted to het her in the shower. They should get rid of the carpet because it stinks horribly! About 5 steps into the memory care area, the smell of urine hits you in the face! The carpet in the individual room was stained and gross. We didn't feel comfortable leaving our family member alone due to her confusion and the lack of staff. We needed to be there for 8+ hours daily-and often as late as 10 pm to advocate for her. We were told someone would check on her every 45-min. the first couple days to make sure she was adjusting but instead it was every 3-4 hours. Thankfully a family member was there. (And no, they didn't not check on her b/c family was there, they need to go into the room to know if someone is visiting, nor were they told family would be there all day) Family had to ask for her food tray more than once. Unfortunately she was only in memory care for a couple weeks before passing. We would have moved her out if Hospice wasn't needed and end of life was that soon. Proceed with caution if you are considering placing a loved one there.

My father hurt himself and was in a skilled nursing rehab. I asked several home health companies…read moreto come and evaluate him for extra care, but only one showed up. Home Instead! Everyone I've talked with at Home Instead has been pleasant and professional, and I believe their caretakers really helped him to recover. Recently, I needed help on a trip (for a funeral) and Home Instead was able to assist my father again. Their care worker was great. Highly recommend Home Instead!

We've had Home Instead helping with our 97 year old mother for years. They have great care givers,…read morereliable service and are always willing to help us work out and meet our changing needs--and our needs have changed in serious ways and abruptly during these years and Home Instead has provided options tailored to our needs professionally and promptly. Finally, our mom a private person was very hesitant to have anyone in her home to begin. Over years she has developed a trust and reliance on her care givers. The kindness and caring nature of the care givers from Home Instead shines through so they are now integral and welcome parts of her daily life.

Sharmel Senior Care is a God sent! If you are looking for the home with the finest care, loving…read morecare givers and an atmosphere that puts a large smile on your love ones faces and at the same time putting their children at ease knowing that their parents are in the best of care look no further. I spent a week looking over nursing homes in the Portland/Vancouver area while my father was in the hospital. I had to replace my fathers assisted living home with a new home with a much higher level of specialty care. Which meant I needed a nursing home. I was horrified with what I found......until I found Sharmel. They have an excellent staff, beautiful homes with a care givers to resident ratio you can't beat. The founders, Blake and Cameron are exceptional. I could go on and on but Sharmel has given my father's last two months of his live, love, care hope and happiness. My father fell in love with his care givers and he loved his last home at Sharmel. My name is Dean......thank you so much to Adrian, Blake, Cameron and the rest of the staff for everything in caring for my father Roy.