I have been a resident at Touchmark for over three years. When I first came the facility was…read moreoutstanding in all regards, and particularly the staff and the senior management demonstrated very strong commitment to their residents. I was one of the early residents of their villas, and they were initially a great improvement to the facility. I felt the facility fully deserved a five-star rating. However while the staff is still outstanding, the quality of services has degraded. It seems that they added over fifty villas to the facility but failed to increase the kitchen size, the transportation support, and likely some of the staffing needs to maintain the high standards of three years ago.

This is an update, after almost two years here for my parents…read more There is a lot to say about Touchmark. I will limit my observation to the willingness of middle and senior level staff to treat my parents with respect, listening carefully to what they say and working diligently to craft solutions that work. We recently presented them with some unusual problems. They came together, worked outside the box and creatively, energetically, proactively turned a family crisis into a little oasis of safety and calm. I'll let others talk about the normal day to day routines that make a place like this a home for our honored parents and loved ones. And it's all good, believe me. But, when we needed help ... they were there. Impressive. That's a sign of deep corporate cultural health.

I t took me over a year to find a facility that was willing to accept my mother due to her many…read moremedical issues and advanced dementia. Even though I had to cancel moving her in once, when I contacted the office a second time, I was almost immediately accepted. From day one her care was amazing. I truly appreciate the care my mother had at the end. This is a wonderful facility.

Rather than a specific experience, I am writing to rave about the staff at this facility. I visit…read morea number of times a week and I find interaction between caretaker, nurse and patient to be consistently kind, patient, gentle and caring. When I walk out the door, I know my husband will be cared for and treated well. I am grateful. In particular, I would like to rave about Tammy, Keeley, Sherry, Linda and Mona not only for doing their job but going far beyond what they "have" to do. When Tammy is at work, the entire atmosphere of the floor is happier. I know that both Tammy and Keeley care for each and every resident as if they were their own family. The Director of Nursing, Amber, is always available to listen and offer advice. She is an outstanding example of how to treat others the way you would like to be treated. I'm grateful!

My mother had dementia for many years and when I could no longer safely take care of her, Creekside…read morebecame her home. The time that she spent here is almost indescribable because of the relief I felt knowing she was safe and well cared for at such a challenging time. This staff cares!!! All employees work very hard caregiving and at the same time always had a smile and a pleasant comment about my mom. This is not easy to take care of people who are confused and cannot help themselves. Creekside Place gave some peace of mind and support at a very difficult time and I heartily recommend their services if your family needs this support Thanks to all the staff - you are appreciated

My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

I have lived here for 12 years now obviously I am comfortable here, food is good I get housekeeping…read moreonce a week, they do my laundry once a week and the lady who does my laundry picks it up in the morning and has it back that afternoon, sometimes I get irritated at someone but I usually get over it, this is a nice place to live

I have lived here for 9 years now and I am quite comfortable with it, i get 3 good meals a day, my…read morelaundry done weekly and housekeeping in a private room, what is not to like. We are currently under quarantine and i am confident in the decisions made by our staff and nursing I welcome any calls to the number below if you need any specific information, 971) 371-8012 please leave a message and i will get back to you shortly

A Place To Call Home is warm, welcoming, and inviting. The home is beautiful. The staff is kind and…read morehighly trained. Residents are treated like family; loved and cared for with compassion. The individualized care and support is amazing. The homed cooked food is delicious. I highly recommend A Place To Call Home for your self or your loved one.

My stay was in 2025 from June to October in the acute care unit of the facility. I received very…read moregood wound care for my amputated leg by conscientious, professional nurses (mostly Nicole, Joshua, Carrie & Serge ...), the CNAs (mostly Kelly, Adriana, Trinity), the shower aids, my RCM Alicia and the therapists. Transportation to and from doctor appointments were reliably handled by the staff. Overall, good people dedicated to giving quality care to both acute and long-term residents as far as I could tell. I'm confident I was in much better health (especially my amputation) when I departed than I was upon arrival. The only major complaints I have are these two: (1) more nurses and CNAs are urgently needed for every shift because wait times for assisting residents in distress are frequently way too damn long; (2) the quality of meals is routinely subpar at best (not as good as hospital food!) and menu variety is monotonous. Frequent visits by a resident's family can partially help alleviate these problems. Well, that said, I very much recommend Lacamas Creek Post Acute facility even for my own family and friends; from what I hear you could do a lot worse in the Clark County/Vancouver metro.

Took exceptionional care of my mom when she was placed here. The staff was caring, respectful and…read moreconsiderate of her wants n needs. My mom enjoyed visiting with the staff and especially liked the people in charge of her physical/occupational therapy

These people are great. We moved my wife's brother here from another nearby "assisted living"…read morefacility that wasn't really taking very good care of him, probably because they have a lot of turnover. Highgate is a smaller facility that is much more intimate. They have a bulletin board with about a dozen pictures of staff that have been there for at least 10 years. When we ate a meal in their dining room I noticed (1) their tables are widely spaced for walkers and (2) some of the administrative staff actually serve the tables. They are all very intimate with the residents. The food is great by the way. We were fortunate to tour just as they had an opening in assisted living. However, after 10 days they called us in for a conference. There had been an incident and they recognized that he was in an early stage of dementia. We were afraid they might say he "wasn't a good fit" for the place. We said that in the meeting and all three staffers immediately reacted for us to be assured, that this is what they are equipped to handle. They have people who are trained in dealing with dementia and have a program for helping keep the minds active which can otherwise lead to pent up frustration. We realize we were too close to see the subtle changes but when they explained how all the little signs added up, it really explained a lot. When something like this hits a family member you are in denial, you don't see it happening. We didn't. They started him in the program and shortly had an opening in memory care where they get the same great food. These people really care and evaluated his behavior. Another place just told us that he was "misbehaving". Highgate is much much better. We're very glad to have found them.

3 months at Highgate and my mom is thriving! The transition into Highgate was smooth and so many…read moreof the staff were welcoming and warm. Highgate has gone out of their way to give her opportunity to be included with anything and everything! She is actively living again! At 91, that speaks well of the atmosphere she is living in. Thank you, Highgate!