I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

My mother needed memory care after wandering from her assisted living facility. I was lost as to…read morewhat to do and was put in contact with A Caring Heart. Kathy jumped right on it, gathered all of our information and had appointments lined up the next day. Her knowledge and experience was incredible. Her patience and honesty was immediately obvious and we found the best place for my mother in very little time. My mother is very happy today and so are all of us in the family. I cannot thank Kathy and A Caring Heart enough for the help and expertise we received. Thank you so much!!!!

From the owner: A Caring Heart Senior Housing Referral Service, LLC is a free senior referral service…read more helping families find retirement, assisted living, adult family homes, Alzheimer's care, nursing homes, and home care in Vancouver, Washington.

My mother in law has been here for three years and recently moved to memory care. The staff has…read morebeen wonderful and supportive. The lady's group downstairs is always present and welcoming. Very helpful with the transition to memory care. I feel we are getting our moneys worth.

Salmon creek was disappointing. The staff that interacted with my family member were caring, and…read morethey appeared to like their job, however it was very obvious they are short staffed/over worked! Lots of turnover in staff, which happens. A couple nights when I was there, they only had one tech working for the entire memory care side (I believe 24 residents) so I stayed until midnight to make sure my family member was settled and sleeping. Staff didn't appear to know what my family member could do/couldn't do. Ie, not ambulatory, but wanted to het her in the shower. They should get rid of the carpet because it stinks horribly! About 5 steps into the memory care area, the smell of urine hits you in the face! The carpet in the individual room was stained and gross. We didn't feel comfortable leaving our family member alone due to her confusion and the lack of staff. We needed to be there for 8+ hours daily-and often as late as 10 pm to advocate for her. We were told someone would check on her every 45-min. the first couple days to make sure she was adjusting but instead it was every 3-4 hours. Thankfully a family member was there. (And no, they didn't not check on her b/c family was there, they need to go into the room to know if someone is visiting, nor were they told family would be there all day) Family had to ask for her food tray more than once. Unfortunately she was only in memory care for a couple weeks before passing. We would have moved her out if Hospice wasn't needed and end of life was that soon. Proceed with caution if you are considering placing a loved one there.

Sharmel Senior Care is a God sent! If you are looking for the home with the finest care, loving…read morecare givers and an atmosphere that puts a large smile on your love ones faces and at the same time putting their children at ease knowing that their parents are in the best of care look no further. I spent a week looking over nursing homes in the Portland/Vancouver area while my father was in the hospital. I had to replace my fathers assisted living home with a new home with a much higher level of specialty care. Which meant I needed a nursing home. I was horrified with what I found......until I found Sharmel. They have an excellent staff, beautiful homes with a care givers to resident ratio you can't beat. The founders, Blake and Cameron are exceptional. I could go on and on but Sharmel has given my father's last two months of his live, love, care hope and happiness. My father fell in love with his care givers and he loved his last home at Sharmel. My name is Dean......thank you so much to Adrian, Blake, Cameron and the rest of the staff for everything in caring for my father Roy.

Hi all -- I just wanted to add to my review. Christyna followed up with me for over a year to make…read moresure my mom was happy and comfortable. I also recently referred a friend to her, who was facing an even more difficult and emotional situation with a relative who has dementia, and who could no longer be cared for at home. Christyna helped them find a small, friendly home-based location that let everyone feel less stressed about the transition. It was a real blessing to my friend and the family. I highly recommend Christyna!

Absolute scam. These people have zero qualifications to recommend any type of care. They charge…read morefacilities 100% of first month's fee. So if you're paying $6,000 a month for your loved one's care, that's the commish paid out by the facility to them. They are just sales people. They have no idea about the inner workings of facilities. To them your loved ones are simply commodities. Same with A Place For Mom and others. Commish is anywhere from 100-120%. They bribe hospital discharge nurses for business... I can go on and on. Do the research yourself and don't fall prey to these vultures.