When I inquired about the vaccination status of the workers they wanted to send to care for my…read moreelderly mother, the owner, Connie, had the nerve to tell me that vaccinations weaken the immune system, and that the science behind vaccinations was a matter of my opinion because I'd been brainwashed by the media. If you want to put your vulnerable parents in physical jeopardy, go ahead and hire this agency to care for them. On the other hand, if you are trying to keep them alive and well, stay as far away from these people as possible. My Mom was told that the owner was a retired nurse, but when I checked the owners LinkedIn profile, it showed that she worked for Party City, and her background was in supply chain administration. She's never been a nurse.

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!

I hired Visiting Angels to stay with my housemate for 16 days. During this time the Angels were…read morelike "friends" to my friend and offered and completed such things a light housecleaning, indoor and outdoor plant care, cleaning of two bird baths outside, encouraging eating and hydration for my friend, shopping for food for my friend and playing and entertaining a small dog that my friend has. They also encouraged and accompanied my friend on frequent walks outside. All in all, my friend was satisfied with the Angels and says she felt safe with them. This allowed my friend to remain in her own home rather than having to say in an unfamiliar setting while I was gone.

These are great people who really care about your loved ones! They take the time to figure out what…read moreyour needs are and then provide incredible service. I would highly recommend them for any care your loved ones need!

I read positive reviews here and was shocked that some people had excellent experiences with this…read moreagency because I have had completely opposite ones. My husband receives service from them. He needs physical help for pretty much everything due to his condition. In the last few months, there were several times when nobody showed up in the morning. I was at work, so my husband was by himself, laying on bed, not being able to get up by himself. They also keep sending different caregivers. I strongly believe having a regular person is one of the most important things for this type of service. When we ask them about caregivers who had been with us before, they told us either they were fired or quit. They definitely have management issues and I cannot trust them. This is THE WORST agency we ever worked with. Unbelievable.

I completely agree with the reviewer above: I would love to give 0 stars to Synergy. I have been…read morewith three agencies and this is by far the worst. As a client my wife and I have been spoken rudely to by the management, lied to, and provided with very substandard care (I have ALS and I need help with pretty much everything). When we complained and requested someone who could meet my needs we were mocked, and Darlene, the general manager shifted the blame to us. I had a caregiver for nearly 3 months who could not get the routine down; every day was like her third day. My ability to speak and give instructions is getting worse and worse, so I needed someone with the cognitive ability to understand and retain information. Darlene certainly must have understood this. And yet I was told, sorry she's the only one we have available. But in the same email she said they have a very high turnover and it's a tough business to manage. So which is it? I asked, there is no one else available, or you have people coming and going all the time? She ignored my question. They finally pulled that caregiver after she was 45 minutes late one day without calling in. I had a string of caregivers after that, who for various reasons did not last very long, and a couple who were scheduled but simply never showed up. Two or three times I have lain in bed up to three hours in the morning with a full bladder waiting for someone who did not show up, and no way to contact anyone. If you are considering working here, you should know that your schedule will change from week to week, you will be pulled from one client and sent to another one, suddenly get few or no hours, all without notice other than a schedule that they post electronically. I have had eight or nine caregivers in a four-month period, and nearly all of them have expressed feeling jerked around and taken advantage of by the management. They have a strict policy of not sharing contact information so clients and caregivers cannot cross reference claims made by the office. For example, one day I had a sub and she did not know why she was subbing. I asked my regular the next day if she had had a vacation or something, and she said no, she was just taken off the schedule. I was given no notice of the change, the two caregivers were in the dark, and neither of them was able to let me know directly. The agency is obviously out for itself first and foremost, with employees and clients treated like pieces on a chessboard to be moved around at will. I finally got a terrific caregiver and was told she would be my regular going forward. She got sick the first weekend and then was taken off the schedule for the whole next week, even though she said she was ready to go to work on Monday, and of course I received no notification. When I called up to complain about that, Darlene the manager informed me of my 30 day notice. Avoid this agency like the plague.

Exceptionally caring and kind community resource for adults in Clark County…read more We are so fortunate to have this group caring for us in the day center and in our own homes. CDM offers a range of care that keeps us in our homes when life interrupts our ability to to do all the daily activities of life. Skilled care from light daily assistance to matching with nursing helpers at all levels . CDM Day Center gets us together in a carefully monitored social environment where we can play games, do art, sing and share stories. My life has been made better for over 17 years because of the creative care and undeniable kindness shown by CDM and all who are associated with the them. If you or your loved one have care needs that you need help with or if you would like to try getting together in a healthful fun environment as a respite for caregivers give CDM a call and visit. You will be welcomed.

CDM is wonderful. They return calls right away, are friendly and concerned. The caregivers I've met…read moreseem well trained.

I thought I needed a mover and my plans changed and they didn't bug me endlessly so I rate them…read morehighly for integrity

From the owner: Serengeti Care supports people of all ages in the comfort of their own home. Trust our dedicated…read moreand compassionate staff with your care needs such as personal care, activities of daily living, companionship, housekeeping, meal preparation, and more. Our home care services are specialized to fit your needs, whether it be a few hours or around-the-clock care. We work with you to ensure your needs are met.

This particular branch of Commforcare tarnishes the entire commforcare company name. The staff here…read morestruggles and often fails to operate with the bare minimum of professionalism. There is no one in the state of Washington employed in the HR department. Instead HR is supposed to be handled by the owners Daughter who lives in Massachusetts. Unfortunately, when I tried to submit a simple grievance about poor communication things immediately became far from professional. In two days time I received a seven paragraph barely related rant from Darcie's mother (no communication from the supposed head of HR mind you) and my hours were changed over night from 24 the next week to zero. When I insinuated that it seemed like my hours were cut in retaliation to my complaint (which isn't legal), they immediately added two of my shifts back, which only makes me more confident that this was done purposely. Darcie reached out but refused to meet with me herself via phone and asked me instead to meet with her Dad. Why wasn't HR handling this HR issue? Why was I being placed in an exceedingly uncomfortable position when I simply pointed out that management continuously provided employees with completely separate procedural instructions? At this point the head of HR had failed twice to solve an exceedingly simple issue, then she made no effort to arrange this meeting or the phone meeting I had requested. At this point the work environment had become at best uncomfortable and at worst actively hostile. Some of HRs most basic functions are to handle employee grievances, and to address communication issues. Unfortunately this company has no functional HR department, simply a figure head in a different state and time zone who can't be bothered to perform even the most basic functions such as following up with employee grievances and scheduling meetings. This paired with requests not to inform clients on our familiarity with their equipment was more than unsettling. On top of that I arrived twice to clients that had never been informed I was scheduled to arrive. In my time here, four separate clients and families complained about the poor communication from the office and the unpredictable and sometimes unreliable last minute schedules. I watched five members of the staff decide to leave this company in the less than six months I spent here, and I made at least six, as yet another testament to the blatant disfunction in the management here. As someone who was previously employed by this company, I urge you to take your business elsewhere. Attached is a text message asking NOT to inform the client that the caregiver is unfamiliar with the clients Hoyer lift; something I see as potentially very dangerous and as a shinning example of this companies shady ethical standards. I have a breadth of physical evidence to substantiate each claim I have made in this review, and only hope that it forces this company to hold themselves to a higher ethical standard in the future.

ComForcare has been the key anchor of my parents' transition from tottering independence to safe,…read morewell supported assisted living. Over most of the last two years we have retained a morning and evening caregiver to support hygiene and dressing/undressing and attendance at assisted living activities and meals. Our caregivers have been skilled and kind...a combination that is hard to find and retain over many months. In addition, Randy and Debi Kyle have been so helpful in offering perspective and advice as we dealt with increased frailty, dementia and family questions. They have made all the difference as we navigated the continually changing landscape of services and personal changes as my parents are aging. As our family life changes, we may well need their services again and it will be so good to know that their help is available.

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

From the owner: We provide skilled medical care and non-medical assistance to help you recuperate and thrive in the…read morebest environment for improvement, your home. Non-medical in-home assistance includes personal care, companionship, housekeeping, laundry, medication reminders and in-home post- surgical assistance. Medicare certified skilled care includes in-home nursing, physical, speech and occupational therapy.