My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

Great people who work there :everyone was super nice : clean and friendly : even the people…read morestaying there were very nice

It's better then most but you need to keep a close eye on them still! They have all learned how to…read moreget away with running on a short staff while charging extra when service was already paid for. Do your homework before putting a lived one in any of the assisted living homes they're all about profit first!

Prestige Care sent one of their vans to Peace Health Medical Center in Vancouver to transport my…read moremother to their facility after she had gallbladder surgery. On the way to the nursing home, the driver aggressively slammed on the brakes, and caused by mom to go flying forward while still strapped into her wheelchair. (This should not have happened, because the driver neglected to fasten the wheelchair to the floor ramp.). The driver NEVER REPORTED the accident, and the staff ignored it. There is much more to this story, obviously, but not enough room here to write it all. Bottom line, I have tried tirelessly to get a call back from the current director (there have been 4 since my mom was there), because I would like a copy of her medical records. She has recurring ailments now as a result of the accident, and Prestige refuses to acknowledge anything. This was in December, 2023, and we are still trying to resolve the poor treatment she received. BEWARE!

I didn't have a place to go after my shoulder surgery. The social worker found this lovely place…read more I was here fifteen days and totally have a new appreciation for skilled nursing facilities. The staff were all very helpful. The food was good and the PT and OT helped me adjust to independent living again.

I had a few items listed on Craigslist to sell. My Omega VRT-350 Juicer was one of them!…read more I had someone interested and that someone lives at this retirement community! I drove into Vancouver and pulled off onto Main St. I pulled into the community and couldn't find any visitor parking, so I went ahead and parked in resident parking. With hundreds of parking spots, I felt fine doing so and picked the spot furthest away. I waited near a bench next to the garden/front lawn area and waited. There is a lot of hussle and bussle here at Knights of Pythias! There's a smoking area in the back area and there were a few guys on their mobility devices out talking in the sunshine day. I saw older men and woman and middle aged men and woman. Some had pets, some did not. Some needed help getting inside, most did not. :) I realized I needed to go in and actually meet my new online buddy at their 'residence' or actual room number. I went to the front desk, told the super friendly, Mr Smiles guy what was going on and he said, "Cool! Head upstairs to the left." I asked if it was safe, he chuckled and nodded. I told him my name and what kind of car I have and went upstairs. I'll try not to turn this into my NaMo story, but man oh man. I was nervous, ya'll. NERVOUS! I don't meet at people's home, let alone their front door. It's always a public spot. But. This is different for me. I had my pepper spray ready and rang the door bell.... HA! Totally not what I expected! I met with a middle aged woman who did NOT look like she would live in 'retirement community' but I saw lots of people coming and going that didn't fit the norm. She had a beet ready for us to juice and I gave her the instructions and she gave me some cash! We ended our transaction with a glass of beet juice! Now, back to the establishment itself. It's an older building for sure. The stairwells are scuffed and cold. The halls kept but absolutely dated. The fragrance wasn't bad, in any foul way, but was heavy with cleaners and just that "old building" kinda feel. The sitting area or 'living room' near the front lobby is VERY BIG. Many residents sat watching t.v, chatting, reading, etc and I did not have any negative feelings watching everyone enjoying themselves and relaxing. The furniture is extremely vintage (it's old ya'll. OLD) and patterns you'd see at antique or consignment shops. I'm not sure how I feel about it. Everything was so nice, but goodness gracious, this place needs some updating! Some new paint and modern touches. I don't think it would take a lot to really give this place a little extra 'umpf'! This part of town is getting some major upgrades and I'd love to see the Knights going with that as well. Id find it hard to believe this organization doesn't have skilled handymen and woman! available at a moments notice! I've passed this place tons of times and wasn't impressed, never realizing it was many people's HOMES! Powerwashing brick, new updated colors in paint, upgrade some furniture ... I'd give the place 5 stars and recommend for my own family come here. Currently, however, I was left a little depressed as I drove away thinking about how I am taking this task on now as my mom looks for active retirement communities herself ... Just because she's older, doesn't mean where she lives should look, feel or smell like it. I loved how friendly everyone was, including the residents and I would recommend anyone in need to check the Knights out, should that fall within your viewpoint of things. I'd give a 4 star, Yay! I'm a fan rating, however, didn't feel it was honest since this review is from my one visit there and not as a resident or daily visitor. However, I have added this location as volunteer options, so should I feel the need to update, I will. Thanks!

this was one of the last places i lived at before i was able to move on into my first apartment…read morecomplex at oak knoll apartments that i really did not like living at. it was to much like living in a prison with a magnetic lock on the front door into the front living room area leading to an elevator you had to take to get to the floor my apartment was on... or should i say my cell was on!!!! the knights of pythias retirement center was really a nice place to live and if i needed to move back i wouldn't mind at all.

My friend had a stroke and needed a place that could help provide him with the care he needed. It…read morewas hard to find a place that would accept him because of his weight. Gentle Hands took him in, and I have but high praise for Christina Lazar and the work she does there. For two years, my friend lived there; she impressed me with her caring devotion. She did her best to provide my friend with the attention he deserved. I would highly recommend it to anyone looking for an assisted home for a loved one. She's a saint.

This place treated my mother and father like they were family. Food was good, house was always…read moreclean. They kept both of my parents clean at all times. I would highly recommend this place to anyone looking for an adult family home that feels like home!